Average Customer Advisor salary in Aberdeen

Rental Customer AdvisorSalary: £13.00 per hour plus benefitsType of work: PermanentLocation: AberdeenApply nowAbout the roleWe're looking for an organised and enthusiastic Rental Customer Advisor for our Aberdeen Car and Van Rental branch.33 days' annual leaveFlexible leaveGenerous employee discountsPrivate healthcareWorkplace pensionExtensive trainingEnhanced maternity and paternity leave…and much moreHoursMonday - Friday 8am - 5.30pm, with rotational weekend workAbout the roleAs part of a busy Arnold Clark Car & Van Rental team, you'll work with management and other staff members to deliver the excellent service levels our customers expect from us.The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.Day-to-day dutiesDelivering a consistently excellent level of customer care, both face to face and on the telephoneUsing your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficientlyHandling customer complaints and queriesMonitoring and controlling expenditureRunning daily reports and ensuring they're acted onHelping to promote the branch and a positive customer experienceOccasionally covering at other branches when neededEssential skillsStrong administrative skillsDemonstrable ability to work effectively as part of a teamGood communication skillsThe flexibility to work shifts on a rota basis seven days per week and also cover other branchesA full UK driving licenceNice to have (but not essential)Previous experience of working in the rental industryOur CultureArnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.To find out more about Life at Arnold Clark, visit our website.Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.BenefitsEvery Arnold Clark employee is entitled to a wide range of benefits, including:Discount on new and used vehiclesContributory pension schemePrivate medical insuranceLife assuranceHelp & SupportCareersSell my carBook a ServiceUsed CarsParts & AccessoriesBack to topRated Excellent with 188,031 reviewsRead real reviews from verified customers. Learn more.Latest news and offersGet more out of your appLearn moreEurope's largest independent car retailer70 years' experience in the industryDealer Group of the Year 2026

Service AdvisorSalary: £30,500 with up to £42,500 OTE plus benefitsType of work: PermanentLocation: AberdeenApply nowAbout the roleWe are currently recruiting for a new Service Advisor to help us at our Service Centre in Aberdeen.We offer:33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and paternity packagesOpportunities for training and progressionAnd much more…HoursFull time: Monday - Friday 8am - 5.30pm and alternate Saturdays 8am - 12pmAbout the roleOur Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.We're looking for an articulate, warm communicator who can give our customers the star treatment - whether it's first thing on a manic Monday or last thing on a Friday afternoon.This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.Day-to-day dutiesHandling all customer requirements for service and vehicle repairs in an efficient and professional mannerLiaising with the workshop and bodyshop to progress work through the systemControlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protectedLetting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutionsTreating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they ariseMaintaining customer records such as vehicle details and service histories accurately and efficientlyMaintaining knowledge of aftersales products and services, upselling where appropriateMaking sure the customer database is updated and accurate at all timesEssential skillsA passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely mannerDemonstrable computer literacy and knowledge of IT systems and applicationsThe ability to multi-task and be highly adaptable within a busy environmentStrong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customersStrong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshopAble to prioritise your workloadAbility and willingness to work within defined processes and guidelinesGood core administration skills to accurately capture customer details to the required standardsA full UK driving licenceNice to have (but not essential)Experience of upselling products or servicesOur CultureArnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.To find out more about Life at Arnold Clark, visit our website.Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.BenefitsEvery Arnold Clark employee is entitled to a wide range of benefits, including:Discount on new and used vehiclesContributory pension schemePrivate medical insuranceLife assuranceHelp & SupportCareersSell my carBook a ServiceUsed CarsParts & AccessoriesBack to topRated Excellent with 188,639 reviewsRead real reviews from verified customers. Learn more.Latest news and offersGet more out of your appLearn moreEurope's largest independent car retailer70 years' experience in the industryDealer Group of the Year 2026

QHSE AdvisorWe’re seeking a QHSE Advisor to join a consultancy and offer their QHSE service to a portfolio of clients across multiple sectors. This role suits someone who enjoys variety, is confident working independently, and can deliver practical, high-quality QHSE guidance.Key Responsibilities:Provide QHSE advice and support to multiple clients.Carry out audits, inspections, risk assessments, and incident investigations.Develop and review policies, procedures, and management systems.Support ISO standards compliance ().Deliver training and promote strong safety and compliance culture.We are looking to speak with QHSE professionals who have experience within a consultancy, or multi-site role. Paired with NEBOSH General, and a Lead Auditor qualification. Apply today - or contact Lauren to discuss the role confidentially.