Average Customer Administrator salary in Sunbury-on-Thames

Customs ClerkLocation: Ashford, SurreySalary: Up to £30,000 (depending on experience)Hours: Monday - Friday, Standard Office HoursRight Now Group are recruiting for an experienced Customs Clerk on behalf of a well-established international freight forwarder based in Ashford.This is an excellent opportunity for someone with customs clearance experience who is looking to develop their career within freight forwarding. Initially focusing on road import customs clearances, the successful candidate will receive full training across air and sea freight operations, with a clear progression path into a Multimodal Import Operator role.Working as part of a supportive and experienced operations team, you'll play a key role in ensuring customs declarations are completed accurately and efficiently while gaining valuable exposure to all aspects of international freight movements.Key Responsibilities of a Customs ClerkComplete road import customs declarations accurately using the relevant customs systems.Ensure all customs entries comply with HMRC regulations and current customs legislation.Review commercial invoices, packing lists, CMRs, and supporting documentation to ensure customs compliance.Liaise with customers, hauliers, customs authorities, and internal operational teams to resolve customs-related queries.Monitor customs entries through to clearance, ensuring shipments are processed without delay.Maintain accurate customs records and ensure all documentation is completed correctly.Provide customers with updates regarding shipment and customs clearance status.Support the wider import operations team while receiving training across air and sea freight movements.Skills & Experience Required for a Customs ClerkPrevious experience completing customs declarations is essential.Experience handling road freight customs clearances would be highly advantageous.Good understanding of HMRC customs procedures and import documentation.Strong attention to detail with the ability to work accurately under pressure.Excellent communication and customer service skills.Good IT skills and experience using customs or freight forwarding systems.Ambitious individual looking to progress into a Multimodal Import Operator role.Salary & Benefits for a Customs ClerkSalary up to £30,000 depending on experience.Monday to Friday working hours.Full training across Air and Sea Freight operations.Clear progression into a Multimodal Import Operator position.Join a stable, well-established international freight forwarding business.Supportive team environment with genuine long-term career development opportunities.Why Apply for this Customs Clerk Position?If you already have customs clearance experience and are looking to broaden your freight forwarding knowledge, this is an excellent opportunity to take the next step in your career. You'll join a growing business that actively invests in its staff, offering hands-on training across all modes of transport and a clear pathway into a fully-fledged Multimodal Import Operator role. This position would suit an experienced Customs Clerk, Customs Coordinator, Customs Entry Clerk, Road Freight Customs Clerk, or Customs Clearance Operator looking for long-term career progression within international freight forwarding.Suitable candidates will be contacted within 24 hours.

Freightserve recruitment are looking for a Administration Assistant for a major Freight Forwarder based in the Heathrow area.Role:-• Maintain 100% compliance with all aviation, safety, data, and industry regulations across the expanded site• Manage all site administration, security pass control, records, training, and meeting services for 200+ staff• Work alongside the existing Administrator to share the significantly increased workload• Shadow and learn all site-specific processes, systems, and compliance requirements to ensure full continuity• Ensure no gaps, delays, or breaches in compliance, security, or site operations at any timeDuties:-REGULATORY & COMPLIANCE MANAGEMENT• Ensure full adherence to Civil Aviation Authority (CAA) / Aviation Security (AVSEC) rules, including audits, checks, and reporting• Manage Dangerous Goods records, checks, file updates, and audit trails• Administer DBS vetting: new applications, renewals, checks, and record tracking• Maintain GDP (Good Distribution Practice) documentation, processes, and compliance evidence• Uphold GDPR & data protection: secure storage, accuracy, confidentiality, and retention of all personnel and operational records• Coordinate, schedule, and maintain records for AVSEC & mandatory site training • Keep all compliance registers fully up-to-date, audit-ready, and accessible at all timesPERSONNEL, FILES & SECURITY• Maintain all personal staff files & training records – creation, updates, archiving, audits • Control security passes: issue new passes, conduct checks, manage renewals/changes/revocations, and maintain access registers • Verify staff eligibility, site access rights, and vetting status at all times• Update central systems and ensure no expired or invalid access is in placeSITE OPERATIONS & MEETING COORDINATION• Manage meeting room bookings for UK & Europe-wide teams• Arrange full room set-up: layout, AV equipment, seating, and facilities• Coordinate and order catering/food & refreshments for internal and external meetings/visitors • Support daily site running, visitor management, and ad-hoc administrative tasks• Assist with reporting, record retrieval, and site-wide operational supportAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for an Customs Brokerage Coordinator for a world wide Freight Forwarder based in the Feltham, Middlesex area.About the RoleWe are seeking an experienced Customs Brokerage Co-ordinator to join a growing customs team. This is an office-based role primarily focused on managing customs clearance for road freight imports, with some responsibility for ocean freight shipments.The successful candidate will have a strong understanding of UK import customs procedures, be confident in handling customs entries from start to finish, and possess excellent attention to detail to ensure compliance with all HMRC and Border Force requirements.Key ResponsibilitiesPrepare and submit import customs declarations for predominantly road freight shipments, with occasional ocean freight consignments.Ensure all customs entries are completed accurately and within required timeframes.Process CDS import declarations using ASM Sequoia.Complete and manage IPAFFS notifications for applicable consignments.Liaise with customers, transport operators, ports, carriers and government agencies to facilitate smooth customs clearance.Verify commercial documentation including invoices, packing lists and transport documents.Ensure correct tariff classifications, customs procedures, valuation and origin requirements are applied.Monitor customs clearances and proactively resolve any delays or customs queries.Maintain accurate customs records in accordance with HMRC compliance requirements.Keep up to date with changes to customs legislation and import procedures.Provide excellent customer service by keeping clients informed throughout the clearance process.Essential RequirementsPrevious experience working in a UK customs brokerage environment.Strong knowledge of UK import customs procedures.Experience processing predominantly road freight import customs entries.Some experience handling ocean freight import clearances.Proven experience using ASM Sequoia for CDS customs declarations.Good working knowledge of IPAFFS and completing import notifications.Excellent understanding of customs documentation and compliance requirements.Strong organisational skills with the ability to prioritise multiple shipments.High level of accuracy and attention to detail.Excellent communication and customer service skills.Proficient in Microsoft Office applications.As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.