Customer Services Administrator
Customer Service Administrator required for a new job opportunity in Matlock, Derbyshire (100% Office Based)£28,000+ Excellent BenefitsFull Time | Permanent | Immediate Start AvailableHays Business Support is delighted to be working exclusively with a growing and well-established organisation based in the Matlock area to recruit a Customer Services Administrator. Due to continued business growth and increasing demand, this friendly and professional team is expanding and looking to appoint an additional member of staff.This is an excellent opportunity for an experienced administrator who enjoys a busy and varied role where no two days are the same. Working within a small but supportive office environment, you will play a key role in delivering outstanding customer service while providing extensive administrative and coordination support to the wider team. The organisation offers genuine opportunities for progression and development, making this an ideal role for someone seeking long-term career growth.Please note: This position is 100% office based in Matlock and would suit candidates living locally or within a reasonable commute from areas such as Chesterfield, Mansfield, Belper, Bakewell, Alfreton, Ashbourne or the surrounding Derbyshire region.The RoleAs Customer Services Administrator, you will be responsible for managing customer enquiries, coordinating schedules and appointments, maintaining accurate records, and ensuring high standards of service delivery at all times.Key duties will include:Providing comprehensive administrative support across the businessManaging customer communications via telephone and emailCoordinating appointments, diaries and scheduling activitiesMaintaining accurate records and customer informationReviewing documentation and checking information for accuracyLiaising with customers and internal colleagues to ensure timely updatesManaging your own portfolio of customer accounts and enquiriesSupporting wider business projects and operational activitiesUpholding confidentiality and maintaining professional standards at all timesAbout YouThe successful candidate will be a highly organised and proactive administrator with excellent customer service skills and the ability to manage multiple priorities within a fast-paced environment.You will ideally have:Previous experience in a busy administration, customer service or office support roleA professional and confident telephone mannerExcellent communication skills, both written and verbalStrong organisational and time-management abilitiesThe ability to multitask and prioritise a varied workloadHigh levels of accuracy and attention to detailStrong IT skills including Microsoft Office applicationsA positive, flexible and team-focused approachWhat's on Offer?Salary up to £28,000 depending on experience25 days holiday plus bank holidaysAdditional day off for your birthdayCompany pension schemePrivate healthcare after probationOngoing training and professional developmentGenuine progression opportunities within a growing businessSupportive and friendly team environmentStable and expanding organisation with long-term career prospectsApply NowThis vacancy is available immediately, with the client keen to interview and secure a candidate for an August or September start. If you are an experienced administrator seeking a new opportunity within a growing business that values its employees and offers future career progression, we'd love to hear from you.Apply today through Hays Business Support to be considered for this confidential opportunity.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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