Average Customer Administrator salary in Cirencester

Client Services Associate | Administration & Customer Service | Cirencester | £27,000 - £30,000Looking to take the next step in your client services career? Join a progressive, supportive, and rewarding environment where your contribution truly matters.What's in it for you?Competitive salary: £27,000 – £30,000 per yearImmediate start: Begin as soon as you're readyEnjoy your birthday off: Celebrate with a paid day’s leaveFlexible benefits: Choose from options including private medical insurance, an electric car scheme, group income protection, critical illness, and life insuranceCasual dress code: Enjoy a relaxed work environmentPersonal development: Access to comprehensive training and development opportunities to help you build your expertiseThe RoleAs an Associate in the Client Services team, you will provide essential administrative and client-facing support to a team of advisers. You'll be at the heart of a fast-paced independent financial advice business, helping clients navigate complex financial decisions. You’ll work alongside experts in the field and contribute to a business recognised for high standards and a commitment to excellent customer service.What you'll be doingProcess new business applications and associated client paperwork, ensuring accuracy and efficiencyVerify client identity electronically and manage key client data securelyChase applications and client requests through to a timely completionAssist advisers with client cash management and placing trades on provider platformsMaintain up-to-date client and plan records using Intelligent Office back-office systemUpload and organise documentation according to established proceduresRespond promptly to queries from clients, providers, and advisers, delivering excellent customer serviceReceive and direct incoming telephone calls and documentation appropriatelySupport advisers with the provision of quotations, applications, and key features for client meetingsManage all assigned tasks efficiently, adapting your day as client needs demandPromote professionalism, equality, and a safe working environment at all timesWhat we're looking for5 GCSEs at grade C/4 or above (or equivalent), including Maths and EnglishStrong communication skills: able to adapt your approach for clients and colleagues alikeExcellent organisational skills: able to prioritise and manage competing tasks efficientlyCommitment to delivering excellent customer serviceEffective team player with a collaborative approachConfidence using technology and learning new systems – previous experience with Intelligent Office is a bonusKeen to further develop your expertise in a professional environmentBasic understanding of financial products and relevant FCA regulations preferredWhat's on offer?Based in: CirencesterEmployment type: Permanent, full-time roleEnjoy your birthday off: Celebrate with a paid day’s leaveFlexible benefits: Choose from options including private medical insurance, an electric car scheme, group income protection, critical illness, and life insuranceCasual dress code: Enjoy a relaxed work environmentPersonal development: Access to comprehensive training and development opportunities to help you build your expertiseThis is an excellent opportunity to play a vital part in delivering high-quality financial services, build meaningful client relationships, and develop your skills in a growing, forward-thinking company. If you thrive in a busy, people-focused, and supportive team, please don't hesitate and apply! We'll be in touch once we've reviewed your application.

About Usay CompareUsay Compare is one of the UK’s leading comparison services for Health and Protection Insurance. We provide clear, expert and impartial advice to help clients make informed decisions with confidence. Our reputation is built on professionalism, service quality and a people-centred approach.With continued growth across our UK offices, we offer a supportive environment where individuals can develop strong advisory and sales careers.Looking for your first step into a professional office career?You don’t need previous experience in insurance, compliance or quality assurance.What you do need is great attention to detail, excellent listening skills and the motivation to learn.At Usay Compare, one of the UK’s leading Private Medical Insurance intermediaries, we’re growing our Quality Assurance team and we’re looking for 2–3 Quality Assurance Administrators to help ensure our customers continue to receive the highest standards of advice.This is a fantastic opportunity for someone looking to build a long-term career in a successful, growing business. Many of our team members joined from completely different industries and have gone on to build successful careers with us.What you will be doingYour role is simple in principle but incredibly important.You’ll spend your day listening to recorded customer calls, reviewing conversations against FCA regulations and our internal quality standards, identifying where advisers have done an excellent job and highlighting any areas where improvements are needed.Your work helps protect our customers, supports our advisers and ensures we continue to deliver compliant, high-quality advice.If you’re someone who naturally notices the little details that others miss, you’ll thrive here.This role could be perfect if you…Enjoy concentrating on detailed tasks.Have excellent listening skills.Can stay focused throughout the day.Are organised and self-motivated.Want a stable office-based career with genuine progression.Take pride in producing accurate work.What we can offer youA basic salary of £26,22826 days holiday plus bank holidays, increasing to 28 days after 2 years’ serviceThe option to buy up to 5 additional days of annual leaveIncome protection and life assuranceSubsidised private health insuranceEmployer pension contributionsEnhanced maternity and paternity leaveCorporate perks including gym discounts, cinema tickets, shopping discounts, eyecare vouchers, cycle to work scheme and financial wellbeing supportA supportive and collaborative working environmentOngoing training and development opportunitiesA realistic view of the roleWe’re proud to be honest about what this job involves.You’ll spend most of your day listening to customer calls and reviewing them against set standards. It requires patience, concentration and consistency.If you’re someone who enjoys variety every few minutes, this probably isn’t the right role.But if you enjoy focused work, spotting detail and becoming an expert in what you do, you’ll find this role both rewarding and a fantastic way to build your career.Ready to apply?If you’re looking to develop your career in a growing and supportive business, we’d love to hear from you. Apply today.#USAYUsay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Robert Half are working in partnership with a rapidly growing, forward-thinking business near Cirencester to recruit a Payroll Administrator to join their payroll function on a full-time permanent basis. This is an excellent opportunity that will work closely with the Payroll Supervisor to assist with processing payroll data and calculations, pension processing and preparing the payroll on a weekly and monthly basis. This is a brilliant opportunity for an experienced individual that is looking for a new challenge and be a part of a business that is experiencing year on year growth. This is a full-time permanent position that will be office based, offering a salary between £27,000 - £30,000 plus hybrid working and excellent benefits. The RoleThe main duties of the Payroll Administrator will consist of the following:Processing the weekly and monthly payroll.Processing and reconciling pension contributions.Processing starters and leavers.Processing P45's and P60's.Liaising with employees and pension providers, dealing with queries. Calculating sick pay.Working closely with the Payroll Supervisor and support with adhoc tasks and requests. RequirementsTo be considered for the Payroll Administrator role, you must ideally possess the following skills/attributes: Must have experience in payroll processing Highly organisedStrong work ethicGood team playerExcellent attention to detail Good communication skillsCompetent user of Excel Salary & Benefits£27,000 - £30,000 annual salary Hybrid working; 2 days from home, 3 days in the office25 days annual leave (plus bank holidays) Pension scheme Private health care On-site parkingExcellent office facilities Annual staff eventsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: