Average Customer Administrator salary in Central London

Reed.co.uk is looking for an experienced Customer Success Manager to join their Commercial Team in Holborn, London.OverviewAs a Customer Success Manager you will have a key strategic role within reed.co.uk. As a customer focussed individual you are motivated and engaged by providing service excellence to our clients. You will be responsible for providing market leading service and will ensure that our clients receive maximum value from their investment. You will enable them to fully leverage their subscriptions and services on an ongoing basis. Founded in 1995, Reed.co.uk was the first recruitment website offered by a recruitment agency in the UK. Since then Reed.co.uk has grown to become one of the UK's leading careers marketplaces. Employee-centricity is one of our core values along with delivering excellence and being open, honest & fair to all external and internal stakeholders. Our vision is simple: to connect people to a world of career opportunities onlineKey ResponsibilitiesBuilding strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering Analysing and monitoring customer data to draw insights and optimisations, communicating those findings to clients and adjusting campaigns for better performanceActively organising and managing operational and strategic business reviews with your customersMonitoring and measuring customer satisfaction and taking proactive action to remedy any concernsContinually improving your knowledge of both reed.co.uk offerings and the customer’s business/industry to ensure that you are delivering the best possible service Proactively seeking opportunities to increase revenue within existing customer accountsLiaising with internal teams to ensure client needs are being met; coordinating the service provided by Onboarding, Sales, Marketing, Finance, and Product Skills and Experience Capability to communicate brand/products effectively and clearly both internally and to external customers over multiple mediaAbility to digest data and relay it to customers in a manageable, clear and concise wayProactive, positive, self-starter and team player with a skill of continually improving processesAbility to work in a team-based, collaborative environment and a passion for contributing to the creation of a world class customer success functionTrack record of working in a customer-facing environment and developing initiatives to ensure or improve upon a customer’s ROIExcellent presentation and meeting facilitation skills Demonstrable success in thinking strategically, while providing consistent and high level customer satisfaction and retention in a fast-paced environment.BenefitsHybrid working (minimum of 3 days per week in the office)25 days annual leave plus bank holidaysFlexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefitsInsurance benefits including life assuranceLove Mondays events Discount schemes including gyms and popular retailers Range of wellbeing and mental health support avenuesNewly refurbished office in a fantastic location, with countless bars, restaurants and theatres right on the doorstep

Legal AdministratorA dynamic, multifaceted leading UK law firm that provides a wide range of legal services to a creative and entrepreneurial client base is looking for a dedicated Legal Administrator to join their London Property office. You will have previous admin experience and/or customer service experience. This is a fantastic opportunity to be part of a dynamic and prestigious team. What’s On Offer:Hybrid workingSalary to £31,000Highly autonomous role and a selection of employee benefitsLegal Administrator – What You’ll Be Doing:File opening and closing processes, including post completion routinesAdmin tasks for the Conveyancing Quality Scheme auditsPhotocopying and scanningAll aspects of the billing process and accounting processes, including claiming expensesMaintaining client files both electronically and in hard copy where required, including sorting, collating and filing emails and correspondence/documents Managing processes using the firm’s network IT systems and databases, including Filesite, Aderant, Microsoft Office and Search Acumen Liaising with other departments including Compliance and FinanceManaging workload issues; takes ownership of enquiries and ensures any issues are referred/delegated to the appropriate person and dealt with in a timely fashionProviding ad hoc support to the group as required including searches and researchLegal Administrator – What We’re Looking For:Excellent IT skillsGood numeracy skillsExcellent time management and organisational skillsStrong attention to detailWorks well under pressure , Adaptable and flexible , Team playerOutgoing, enthusiastic, hard-working and confidentThe capability to keep matters confidential Positive and proactive approach to your work Flexibility as to hours and the role itself Flexibility towards new technologies and changes in working practices

Thinking About a Career Change? Why Not Choose HR?If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for.Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career.Our HR Career Change ProgrammeWe specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities.Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply.Why Human Resources?The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever.Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more).Here are typical UK salaries at various stages of the HR journey:HR Administrator - £27,000+HR Assistant - £30,000+HR Officer - £35,000+HR Advisor - £38,500+HR Manager - £55,000+And with hybrid and remote roles increasingly common in HR, the flexibility is there too.How It Works - Your 3 Step Journey Into HRStep 1 - CIPD Level 3 Certificate in People PracticeThe CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support.Accredited by the Chartered Institute of Personnel & Development (CIPD)Covers recruitment, employee relations, HR systems, and moreComplete in approx. 10-12 weeks at your own paceThis course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry.Step 2 - Tailored Recruitment SupportOnce you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities.We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success.You’ll get:A professionally written, HR-focused CVJob-matching advice tailored to your experience and locationApplication support, interview prep, and mock interviewsOngoing 1-to-1 guidance to help you land your first HR roleStep 3 - Start Your New HR CareerMost of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city.And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees.Flexible, Affordable, AchievableTo make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure.Ready to Make the Change?Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.