Average Customer Administrator salary in Bristol

The Role On behalf of our client, we are seeking an Administrator. In this role, you will provide outstanding customer service throughout the personal injury claims process, managing cases efficiently from the initial nomination through to obtaining CPR-compliant medical reports. Reporting to the Operations Manager, you will work closely with a wide range of internal and external stakeholders, including solicitors, accredited medico-legal experts, claimants, data providers and colleagues, ensuring cases progress smoothly, accurately and in line with regulatory requirements. Responsibilities will include Providing accurate nominations to solicitors based on a thorough assessment of case details. Instructing accredited medico-legal experts and coordinating their appointments. Liaising with solicitors, medical experts and claimants to ensure cases progress efficiently. Coordinating and managing medical appointment bookings. Communicating appointment details to claimants via telephone, email and letter. Ensuring medico-legal experts receive all required documentation, including medical records. Handling, transmitting and storing sensitive medical and legal information securely. Obtaining, reviewing and checking medical reports to ensure CPR compliance. Maintaining accurate case records and communication logs using the company's bespoke case management system. Building and maintaining strong working relationships with solicitors through effective communication and proactive case management. Monitoring, diarising and tracking key deadlines to ensure timely case progression. Working collaboratively with colleagues and other internal departments to deliver an efficient and seamless service. Managing your workload effectively to meet performance and service standards. Ensuring full compliance with GDPR, Data Protection legislation and company procedures. The Person We are looking for a proactive, enthusiastic and customer-focused individual with excellent organisational skills and a genuine desire to deliver exceptional service. You will be someone who enjoys working in a fast-paced environment, is motivated to learn and develop, and takes pride in managing cases with accuracy and professionalism. You'll ideally have: Previous experience within a customer service, administration or case management environment. Excellent communication skills, both written and verbal, with the confidence to build relationships with clients, solicitors and medical professionals. Strong organisational skills, with the ability to manage multiple cases, appointments and deadlines simultaneously. Exceptional attention to detail and accuracy when handling sensitive information. The ability to work collaboratively as part of a close-knit team while managing your own workload effectively. A positive, motivated attitude with a willingness to learn and develop. The Hours Full-time, Monday to Friday 9-5 The Salary £25,000 - £27,000 per annum, depending on experience. The Benefits Casual dress Company pension Free onsite parking Private healthcare Comprehensive training and ongoing development Long-term career progression within a growing business The Location Clevedon, North Somerset, with free onsite parking available.

Cutomer Service Administrator - Hybrid WorkingBristol | £30,000 | Full Training & Career ProgressionIf you're looking for an administration role that offers more than spreadsheets, filing and watching the clock, this could be the opportunity for you.We're recruiting a Customer Service Administrator to join a friendly, supportive team within a successful and growing organisation. You'll be involved in everything from preparing customer quotations and coordinating projects to supporting marketing campaigns and speaking with clients.It's a varied role where you'll receive plenty of training, learn how different areas of the business work and have genuine opportunities to develop your career.What will you be doing?Preparing quotations and commercial proposals for customersLiaising with clients and responding to enquiriesKeeping customer information and CRM systems up to dateCoordinating contracts, applications and project informationResearching prospective customersHelping to create email campaigns, case studies and company newsProducing monthly reportsSupporting the wider sales and project teamsSuggesting ways to improve systems and working practicesWhat are we looking for?You don't need to know everything from day one-the company will provide plenty of training and support.You will ideally have some experience in administration, customer service or sales support, together with:Excellent organisation and attention to detailA confident and friendly communication styleGood written EnglishExperience using Microsoft Word, Excel and OutlookA positive, enthusiastic and dependable approachThe confidence to ask questions and contribute ideasA genuine desire to learn and progressWhy apply?This is an excellent opportunity to join a business where you'll be supported, encouraged and given room to grow. You'll work with experienced colleagues, gain exposure to sales, customer service, marketing and project coordination, and build skills that can take your career in several different directions.You'll also enjoy hybrid working, a competitive salary and a culture where people work hard, support one another and enjoy being part of the team.If you're bright, organised and ready for a Customer Service Administrator role with genuine variety and progression, we'd love to hear from you. To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis and

Location: BA2 1Job Type: TemporaryDuration: 3rd September – 17th SeptemberDays: Monday to Friday, plus Saturday 5th September, Saturday 12th September and Sunday 13th SeptemberHours: 9.00am – 5.30pmOverviewWe are looking for a friendly and professional Resident Services Assistant to support a busy student accommodation property in Bath on a temporary basis.The successful candidate will provide excellent front-of-house and customer service support, acting as a key point of contact for residents, visitors and contractors.Key Duties & ResponsibilitiesProviding a welcoming and professional reception serviceResponding to resident enquiries in person, by telephone and emailAssisting residents with general queries and requestsManaging incoming calls, post and deliveriesSupporting check-ins and resident administrationMaintaining accurate records and updating internal systemsLiaising with maintenance teams and contractors when requiredEnsuring communal and reception areas are presented professionallyProviding general administrative support to the property teamDelivering excellent customer service at all timesSkills & ExperiencePrevious customer service, reception or front-of-house experienceExcellent communication and interpersonal skillsConfident dealing with customers face-to-face and over the telephoneGood administrative and organisational skillsComfortable using Microsoft Office and general computer systemsProfessional, approachable and reliableAble to work independently and as part of a teamPrevious student accommodation experience would be advantageous but is not essential