Average Customer Administrator salary in Bath

Location: BA2 1Job Type: TemporaryDuration: 3rd September – 17th SeptemberDays: Monday to Friday, plus Saturday 5th September, Saturday 12th September and Sunday 13th SeptemberHours: 9.00am – 5.30pmOverviewWe are looking for a friendly and professional Resident Services Assistant to support a busy student accommodation property in Bath on a temporary basis.The successful candidate will provide excellent front-of-house and customer service support, acting as a key point of contact for residents, visitors and contractors.Key Duties & ResponsibilitiesProviding a welcoming and professional reception serviceResponding to resident enquiries in person, by telephone and emailAssisting residents with general queries and requestsManaging incoming calls, post and deliveriesSupporting check-ins and resident administrationMaintaining accurate records and updating internal systemsLiaising with maintenance teams and contractors when requiredEnsuring communal and reception areas are presented professionallyProviding general administrative support to the property teamDelivering excellent customer service at all timesSkills & ExperiencePrevious customer service, reception or front-of-house experienceExcellent communication and interpersonal skillsConfident dealing with customers face-to-face and over the telephoneGood administrative and organisational skillsComfortable using Microsoft Office and general computer systemsProfessional, approachable and reliableAble to work independently and as part of a teamPrevious student accommodation experience would be advantageous but is not essential

Are you passionate about delivering outstanding customer service?Do you thrive in a busy, fast-paced environment where managing multiple priorities and delivering excellent customer service go hand in hand?Juice Recruitment is delighted to be recruiting for a Customer Service Advisor on behalf of a well-established business based on the outskirts of Bath.We are particularly keen to hear from candidates with experience in customer service, contact centres, call handling, or other fast-paced environments where managing high volumes of queries and coordinating tasks is key!If you’re used to balancing multiple priorities while keeping the customer at the heart of everything you do, we would love to hear from you.I am looking for candidates from a building/construction, utilities, property, or maintenance environments.Due to the location, own transport is essential.DAY TO DAYActing as a key point of contact for customers via phone and email.Handling a range of customer queries, including new jobs, callouts, and maintenance.Coordinating and scheduling engineers’ workloads to ensure efficient daily operations.Managing planned maintenance and fault-related jobs within agreed SLAs.Updating and processing jobs through the CRM system, ensuring accuracy and KPI compliance.Ordering parts and equipment from approved suppliers where required.Liaising with internal teams to ensure smooth communication and service delivery.Reviewing reports and handling callouts and engineer visits.WHAT WE WOULD LOVE TO SEEPrevious experience in a customer service, contact centre, or fast-paced administrative environment.Confident communication skills, both written and verbal.Strong organisational skills with the ability to prioritise and multitask effectively.Experience using IT systems, including MS Office and CRM software (Joblogic or similar would be advantageous).A proactive, solutions-focused approach with excellent attention to detail.A positive attitude and willingness to learn in a busy and evolving environment.AND FOR YOU£26,000 – £28,000 DOE.A varied and fast-paced role where no two days are the same.The opportunity to be part of a supportive and collaborative team.Ongoing training and development as you grow within the role.A business that truly values excellent customer service and teamwork.Free onsite parking.25 days holiday plus Bank Holidays.Access to well-being schemes, including a 24/7 support programme.Please apply today to be considered for this fantastic opportunity!INDO

REED Business Support in Bath is delighted to be working closely with a business in Bath in their search for a Temporary Administration Assistant.This role is to cover sickness for initially 4 weeks but could be extended for a further 4 weeks£13.25 per hour9-5pm or 8-4pmCar driver needed   To start ASAPYou will play a crucial role in preparing and maintaining notes and records. This position requires a detail-oriented individual who thrives in a fast-paced environment and is committed to upholding high standards of accuracy and compliance.Day-to-Day Responsibilities:Prepare and retrieve notesMaintain confidentiality and security of informationUse electronic tracking systems to monitor the whereabouts of records and ensure they are returnedFile additional information and maintain records to a high standardAssist with the documentation and implementation of procedures within the administration teamAddress queries and liaise with staff regarding information held, delivering excellent customer serviceRequired Skills & Qualifications:Proficiency in computer skills including Word, Excel, and Outlook.Experience in a fast-paced office environment, with a proven track record of meeting deadlines and targetsKnowledge of confidentiality and data protection issuesExcellent written and verbal communication skills.To apply for this brand new role, please click ‘apply’ and send your cv to