Average Customer Administrator salary in Addlestone

Customer Service Administrator£29,000We are looking for an organised and customer-focused Customer Service Administrator to join our client's friendly and busy team. This is a varied role where you'll provide administrative support, deliver excellent customer service and ensure orders are processed accurately and efficiently.Key ResponsibilitiesRespond to customer enquiries by telephone and email, providing a professional and helpful service.Prepare customer quotations and assist with product and order enquiries.Process customer orders and supplier orders using the CRM system.Coordinate returns and repairs, keeping customers updated throughout the process.Liaise with suppliers and internal departments to ensure orders are delivered on time.Manage customer records and maintain accurate account information.Build strong relationships with customers by providing excellent ongoing support.Assist with general administration, reporting and maintaining accurate records.Use Microsoft Word, Excel and the CRM system to ensure all information is up to date.Skills & ExperiencePrevious experience within customer service, administration, sales support or office administration.Excellent communication and interpersonal skills.Strong organisational skills with the ability to prioritise a busy workload.Good IT skills, including Microsoft Word, Excel and CRM systems.A high level of accuracy and attention to detail.A proactive and positive approach with a genuine commitment to providing outstanding customer service.Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Temporary Customer Service Administrator - Immediate startLocation: Chertsey, Office based role and due to the office location you will need your own transport.Key Responsibilities:Plan and organise engineer schedules and diaries.Calling customers to arrange appointmentsProactively monitor and communicate with field staff Coordinate with the teams to ensure job completion.About You:You’ll thrive in a busy environment and have exceptional organisational and communication skills. Ideally, you’ll bring:.Proficiency in Excel and Word.A logical, customer-focused approach to problem-solving.Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Customer Service DriverWeybridge | Full-time | £28,000 - £30,000A well-established local business is looking for a reliable and customer-focused Customer Service Driver to join their friendly team.This is a varied role where you'll spend much of your day out on the road carrying out local deliveries, collections and customer visits, while also providing excellent service and supporting the office with basic administration when required.If you enjoy driving, meeting people and being part of a busy team, this could be the perfect opportunity.The RoleCarry out local deliveries and collections across Surrey and the surrounding areas.Visit customer sites to complete straightforward support tasks.Represent the business professionally and provide excellent customer service at every visit.Update the office on completed jobs and any customer feedback.Assist with loading, paperwork and delivery documentation.Handle customer enquiries by phone and email when in the office.Update customer records and maintain accurate information on the company system.Provide general administrative support to the customer service team.About YouWe're looking for someone who is:A confident and courteous communicator.Reliable, punctual and enjoys being out on the road.Organised with good attention to detail.Happy working independently as well as part of a team.Comfortable using basic computer systems and completing paperwork.Experienced in a customer-facing role such as driving, delivery, customer service or logistics (preferred but not essential).Essential RequirementsFull UK driving licence with a good driving record.Comfortable driving locally throughout the working day.Good customer service skills and a professional manner.Ability to manage your own workload and prioritise tasks.What's on Offer£30,000 depending on experience.Full-time, permanent position.Friendly and supportive team.Varied role combining driving with customer interaction.Long-term career opportunity with a well-established business.Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.