We have a rare opportunity to join a leading, award-winning independent broker in Leeds as a Senior Broker within their Corporate Risks Division working with Global clients. This role is ideal for a methodical, organised, and efficient professional who thrives in a dynamic environment and is passionate about delivering exceptional service. As a Senior Broker, you will manage large global programs alongside an experienced Account Director and engage with clients worldwide (occasional travel overseas to clients, insurers and events). You’ll manage the global broking processes, ensuring the seamless handling of client business at multiple levels. In addition to managing your portfolio of global clients, you will be supported by, and play a crucial role in coaching and developing, a supportive and high-performing team. Key Duties Include: Work with Account Director to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changesWork on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standardsManage all day to day queries, renewals, amendments and mid-term adjustments for a number of our larger accountsOffer technical support for complex or high-priority relationships when needed, to ensure relationship satisfaction and maintain a mutual internal and external understandingServe as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experienceMaintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Key Skills Include: Addressing client queries, providing advice, and designing solutions for complex requirementsOptimising solutions through detailed knowledge of products and providersMaintaining positive working relationships both internally and externallyEffectively managing own workload to ensure that service standards are metUse excellent communication and client handling abilities to always ensure an outstanding client experienceWorking as a team player and helping colleagues when requiredParticipating in team initiatives and workshopsObtaining and maintaining the level of technical knowledge required to be competent in your role including completing required CPD hours per yearTo be aware of and comply with relevant FCA regulations Experience: You are an experienced insurance professional, committed to self-development and technically mindedYou practice good work habits: setting priorities and goals and following through on commitmentsYou are known for integrity, honesty, authenticity, transparency, and being non-politicalYou are self-disciplined and self-reliantYou consistently demonstrate strong performance so colleagues can rely upon youYou are open to a changing environment and new challengesMinimum 5 years insurance industry experience required with Global skills across multiple lines of insuranceActuris system knowledge is desirableIdeally be ACII or working towards On offer is a highly competitive salary which is negotiable based on experience, 25 days holiday (rising with service), 7% pension contribution, private medical, life assurance, wellbeing benefits, use of a free on-site gym, hybrid working with 2 days from home, access to a fantastic state of the art training academy for on-going development and genuine scope for career progression.
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