Project Coordinator
Job Title: Project Coordinator Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Responsibilities: Schedule incoming projects and assigning EngineersArranging and attending internal Kick-off calls and planning meetingsCreate initial project work plansCommunicate with clients about project progress and status updatesTrack and manage project budgetsCoordinate required project procurementMonitor and act on daily and weekly project board governanceAccurately document project progress, including updating Autotask workplansLiaise and coordinate with 3rd partiesContribute to Risk Management ReviewsPlan project handover calls with internal teams and project closure calls with clientTake meeting notes and document them for future referenceEnsure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drivesAssist with any additional tasks or responsibilities as neededMaintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies About you: Experience: Project scheduling and coordination experience is an absolute must, ideally within an IT environmentExperience coordinating a high volume of concurrent projectsExperience working with external clientsExcellent communication and customer service skillsHigh attention to detailHighly organised with the ability to multitaskPrevious experience within an MSP environment is desirableAutotask experience is desirableProject management certification would be advantageous Personal Attributes: Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients.Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team.Feel that every day is a day of learning and knowledge.Harnesses pressure to deliver results.Full UK driving license and use of own vehicle Why join us? We make work life balance a normal, not a benefitSome flexibility to work from homeA fun and productive place to workWorkplace PensionComprehensive inhouse and external training offeredGreat team of people to work alongsideCompetitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV for this role Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role.
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