Contracts Manager - Remote
FDM is a global business and technology consultancy seeking a Service Manager with NEC4 programme domain experience to support a major Public Sector end client's Project and Programme Delivery (PPD) for a significant programme. This is an exciting opportunity to play a key role in the successful administration and delivery of multiple contracts and projects across a nationally significant programme focused on managing flood and coastal risk.You will be responsible for undertaking a variety of NEC4 Service Manager duties, ensuring effective contract governance, commercial management, programme oversight, and stakeholder engagement. Working closely with end client's Project Managers and delivery teams, you will help maintain compliance with contractual obligations, support programme performance, and contribute to the successful delivery of critical infrastructure projects.This role offers an initial 12-month contract, with the option to extend for a further 12 months at the client's discretion. This is a remote role with occasional travel to the client offices in the UK.Key ResponsibilitiesUndertake all NEC4 Service Manager duties across multiple contracts and projects within the programmeAct as the NEC4 accredited Service Manager on NEC4 Professional Services Contracts (PSC), providing contract administration and supporting successful project and programme deliveryAdminister contracts in accordance with NEC4 Professional Services Contract (PSC) requirementsMaintain close engagement with end client project teams and stakeholders to ensure service delivery aligns with programme objectives and prioritiesManage contract administration activities through FastDraft and associated governance processesSupport cost forecasting activities and ensure accurate financial reportingPrepare, review, and report contract forecasts to end client Project Managers to support project forecasting and Financial Scheme of Delegation (FSoD) requirementsCoordinate cost transfers and payment allocations to the appropriate project, programme, and Single Operating System (SOP) cost codesMonitor amounts due under contract and ensure certified payments accurately reflect project allocations, preparing supporting schedules and documentation for FastDraft submissionMonitor contract performance and ensure compliance with contractual obligations, governance requirements, and timescalesEnsure all duties are undertaken in a collaborative, professional manner, applying appropriate technical knowledge and NEC best practiceManage programme information, communications, and reporting requirementsProvide commercial support and advice to project teams and stakeholdersEnsure contractual response periods are achieved and documented appropriatelyWork collaboratively with end client Project Managers to maintain effective contract governanceSupport risk, issue, and change management processes across multiple projectsBuild and maintain strong working relationships with internal and external stakeholdersProvide Service Manager support across a range of NEC contractsRequired Skills & ExperienceMust-HaveProven experience performing Service Manager, Contract Manager, within an infrastructure / environmental / engineering / public sector programmesSolid experience administering and managing contracts under the NEC4 framework, particularly NEC4 PSC contractsVery good understanding of NEC contractual processes, governance, and service management responsibilitiesExperience supporting cost forecasting, financial management, and commercial reporting activitiesExperience managing multiple projects or contracts simultaneouslyStrong stakeholder engagement and relationship management skillsExcellent programme coordination and delivery management experienceStrong organisational, analytical, and problem-solving skillsAbility to manage competing priorities within a complex programme environmentExcellent written and verbal communication skillsNice to HaveExperience working with the public sector organisationsExperience within Environmental programmesFamiliarity with FastDraft or similar contract administration systemsBackground in infrastructure, water, environmental, or civil engineering projectsProfessional qualifications in Project Management, Programme Management, Contract Management, or Commercial ManagementMembership of a relevant professional body such as APM, ICE, or RICS
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