Average Concierge salary in the UK

Receptionist / Concierge, Central London W1 | Monday-Friday | 12pm-8pm, £42,000 + Amazing BenefitsYou're not looking for just another reception job...You're looking for somewhere that values exceptional people.A place where first impressions matter. Where every conversation, every welcome and every detail has the power to create an unforgettable experience.If you're someone who genuinely loves people, takes enormous pride in delivering impeccable service and enjoys working in a beautiful, professional environment where excellence is simply the standard, we'd love to meet you.We're searching for an outstanding Receptionist / Concierge to become the welcoming face of one of London's most prestigious corporate workplaces.This isn't about sitting behind a reception desk.It's about creating moments that people remember.Every visitor who walks through the door should leave thinking... "That was exceptional."The OpportunityWorking as part of a first-class hospitality and front-of-house team, you'll ensure every guest, client and colleague receives a seamless five-star experience from the moment they arrive.You'll become the calm, organised and confident centre of the front-of-house operation, ensuring every detail is taken care of before anyone even needs to ask.If you enjoy making things happen behind the scenes while making everyone, feel valued, this could be the perfect role for you.What You'll Be DoingEvery day will be different, but your responsibilities will include:Delivering an exceptional welcome to every visitor, client and colleague.Managing incoming telephone calls professionally and directing enquiries efficiently.Looking after beautifully presented meeting and conference rooms.Coordinating meeting bookings and assisting with any changes when required.Preparing meeting rooms with refreshments, catering and everything needed for successful client meetings.Working closely with Facilities, IT and Hospitality teams to ensure every event runs flawlessly.Resolving issues quickly and calmly to maintain outstanding service standards.Supporting wider front-of-house projects whenever needed.Taking pride in every detail, no matter how small.We're Looking For Someone Who...You naturally put people at ease.You stay calm when things get busy.You notice the little details that others miss.You don't wait to be asked—you take ownership.You'll probably have experience within:Luxury hotelsPrivate Members' ClubsPremium hospitality venuesCorporate receptionExecutive front of houseConcierge servicesMost importantly, you'll genuinely enjoy making people feel welcome.You'll BringPrevious experience within a premium Reception, Concierge or Front of House role.Outstanding communication and relationship-building skills.A polished, professional and confident approach.The ability to multitask whilst maintaining exceptional attention to detail.Excellent organisational skills and a proactive attitude.Confidence using Microsoft Office and booking or event management systems.Absolute discretion and professionalism at all times.Why You'll Love This RoleThis is an opportunity to work within an exceptional environment where professionalism, teamwork and world-class service are recognised and appreciated.You'll join a supportive team that genuinely enjoys delivering excellence every single day.If you believe great service isn't simply what you do—but who you are—we'd love to hear from you.Apply TodayExceptional opportunities don't come along every day.If you're ready to build your career in an environment where your professionalism, warmth and attention to detail will truly make a difference, we'd love to receive your application.

We are currently hiring for a professional Day Concierge to work on a prestigious residential scheme based in SE1. The role of the Residential Day Concierge is to ensure the highest level of customer care and service is provided to all residents and internal employees during the Concierge Desk & Lobby operational hours, in line with the agreed service levels and procedures.Hours: Pitmun Rota - 12 hour shifts - (work 2, off 2, work 3, off 2, work 2, off 3), with shifts beginning at 7am and ending at 7pm Please note that the role will also include Night Shifts from time to time, when required, to cover for the annual leave internally. Candidates MUST be able to work night shifts occasionally. Salary: £31,000 - £32,000 per annum DOEDuties:To provide a warm, courteous and prompt welcome on arrival for all residents and visitors to the Concierge Desk & Lobby.To anticipate any resident needs, follow up and ensure that the resident expectations are met and where possible exceeded.Looking after all the resident needs whether it's providing refreshments, clearing tables, organizing movie screening, printing etc.Personalized bespoke service is maintained for every individual resident knowing their preferences and specific needs.Attention to detail on all aspects of the job, whether it's resident service or maintaining and managing the building to the required immaculate level.To ensure that accurate log is maintained for residents and any of their visitors.Manage, motivate and develop individuals within the Concierge team to enable them to meet current and future team and Resident needs.Actively and positively engage with residents, colleagues, visitors, residents and our service providers to ensure a seamless service experience can be created.Anticipate resident needs and follow up to ensure that their expectations are met and where possible exceeded.Ensure to visit the main management suite often to ensure face to face interaction with the management and the rest of the building team.Qualifications:A minimum of one years' previous experience working in a customer service environment, ideally within Residential or Luxury Hotels.Skills / Experience:High level customer service ambassador.Able to understand, anticipate and deliver outstanding personalized service.Able to demonstrate a professional and organized approach to the role.Able to handle, complete and execute different levels of requests.Great team player and can take ownership and responsibility.Previously worked to policy and procedures.Logical thinker, able to spot errors and resolve issues.

We are currently hiring for a professional Night Concierge to work on a prestigious residential scheme based in SE1. The role of the Residential Day Concierge is to ensure the highest level of customer care and service is provided to all residents and internal employees during the Concierge Desk & Lobby operational hours, in line with the agreed service levels and procedures.Hours: Pitmun Rota - 12 hour shifts - (work 2, off 2, work 3, off 2, work 2, off 3) - 7pm to 7am shift timeSalary: £31,000 per annumDuties:To provide a warm, courteous and prompt welcome on arrival for all residents and visitors to the Concierge Desk & Lobby.To anticipate any resident needs, follow up and ensure that the resident expectations are met and where possible exceeded.Looking after all the resident needs whether it's providing refreshments, clearing tables, organizing movie screening, printing etc.Personalized bespoke service is maintained for every individual resident knowing their preferences and specific needs.Attention to detail on all aspects of the job, whether it's resident service or maintaining and managing the building to the required immaculate level.To ensure that accurate log is maintained for residents and any of their visitors.Manage, motivate and develop individuals within the Concierge team to enable them to meet current and future team and Resident needs.Actively and positively engage with residents, colleagues, visitors, residents and our service providers to ensure a seamless service experience can be created.Anticipate resident needs and follow up to ensure that their expectations are met and where possible exceeded.Ensure to visit the main management suite often to ensure face to face interaction with the management and the rest of the building team.Qualifications:A minimum of one years' previous experience working in a customer service environment, ideally within Residential or Luxury Hotels.Skills / Experience:High level customer service ambassador.Able to understand, anticipate and deliver outstanding personalized service.Able to demonstrate a professional and organized approach to the role.Able to handle, complete and execute different levels of requests.Great team player and can take ownership and responsibility.Previously worked to policy and procedures.Logical thinker, able to spot errors and resolve issues.