Average Concierge salary in Central London

Hotel Concierge / Food and Beverage Assistant to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London (Holborn) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Concierge / Food and Beverage Assistantto offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Concierge / Food and Beverage Assistant you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Concierge / Food and Beverage Assistant you will maintain a courteous and professional telephone manner at all times and deliver all faxes, messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Concierge / Food and Beverage Assistantwill include: Administration Keep a supply of local maps, brochures and magazines containing relevant local information Keep accurate record of all bookings made for guests (taxis, restaurants, child-care, tours, car-hire, mobile phone hire etc) Keep record of all laundry orders, pick-up and delivery details Deliver all faxes, messages and correspondence to guests or the relevant department in a prompt and timely manner Ensure that hotel and company brochures are displayed at the Concierge desk prominently Obtain a guest list from reception at the start of each shift Telephone Be fully conversant with all telephone and fax equipment Keep record and be familiar with all extension numbers in the Hotel Maintain a courteous and professional telephone manner at all times Record and pass all messages to guests and other employees in a prompt and timely manner Guest Services Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments Collect and deliver laundry/dry cleaning to and from guest bedrooms and ensure it is sent to the laundry company on time Ensure all room moves are dealt with and recorded efficiently following company procedures. Report customer feedback to reception following the room move Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements Identify return and regular clients and make sure they are welcomed back to the hotel Recommend hotel facilities and services first, or those of sister hotels if possible Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it Be familiar with the deposit/payment policy of suppliers Inform the guest where a higher charge will be incurred due to including commission Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General Be fully conversant with hotel and in-room facilities Keep the Concierge desk and lobby area clean and tidy at all times Carry out minor repairs in guest bedrooms and public areas when necessary Arrive on duty at the correct time Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13395 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Head of Travel Operations and Service Delivery Base Salary to £70,000 + Great Benefits Hybrid - London or fully remote within the UK Our client is an award-winning luxury travel and concierge company who work with HNWI's and discerning clients. They are now recruiting for a Head of Travel Operations and Service Delivery to join their team overseeing their UK and European teams.This is a pivotal role with a focus on delivering the very highest standards of service to their clientele. The role involves managing a team of remotely based travel support managers, providing leadership, training, implementing processes and efficiencies whilst working closely with key stake holders. To be considered for this role, candidates must have senior management experience within the travel industry in operational, service delivery-based roles. This is role is offered on a hybrid or fully remote basis within the UK, the head office in based in Central London Head of Travel Operations and Service Delivery Responsibilities: Responsible for strategic vision for Travel Specialist Service Delivery, in line with global strategy and in collaboration with key Business Partners Translate strategic plans into tangible and measurable policies, objectives, and projects that align with business goals and clearly communicate future direction Set and monitor key targets for Travel Specialist across the UK and European region Lead and oversee the review, creation, and implementation of Specialist Delivery policies, procedures, and measures to support expert and profitable services Partner with the Training & Development team to ensure all operational systems are supported by robust training frameworks Head of Travel Operations and Service Delivery Experience Required Previous senior operations management and leadership experience within the travel industry is essential Proven track record of managing cross-functional teams and driving organisational change within a global environment Significant experience working within a service-focused organisation, managing complex processes and high-level escalations Head of Travel Operations and Service Delivery Responsibilities: Base Salary to £70,000 based on experience 25 days annual leave Pension Travel concessions Option to work abroad for up to 4 weeks per annum Career development Hybrid - London or fully remote within the UK. To apply for the Head of Travel Operations and Service Delivery role, please email your CV and a member of the team will be in contact to discuss this opportunity.

STEM Graduate Software Sales Development Representative Up to £27,500 Basic, £55k OTE Exciting business benefits and incentives Offices in Holborn, London with hybrid working optional Calling all dynamic STEM graduates! Are you prepared to kickstart your career in B2B technology sales? If the idea of propelling your professional journey with a company committed to internal growth and steadfast dedication to gender equality in the high-end tech workplace excites you, and if you aspire to follow in the footsteps of trailblazers like Grace Beverley or Michelle Dewberry, then you've discovered the perfect place! Celsius Graduate Recruitment is thrilled to partner with a "hyper-growth tech unicorn" valued at $1 billion! This global software powerhouse collaborates with industry giants like NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's Holborn offers a trendy workspace, and they've witnessed a staggering 400% growth in recent years. They're in a league of their own and need top talent like you! The best part? You can target any company! Their product is a game-changer for businesses focusing on research and development, and they've already made waves with Ferrari, L'Oréal, Nielsen, Tesla, Dyson, Vodafone, Logitech, and even NASA. Join our client, and you might be one of the nine recent grads who've climbed the ladder to management. This company is all about nurturing future leaders, offering diverse career avenues. To seize this Graduate Business Development Representative role, you should have a STEM degree (preferably from a Russell Group university), a competitive spirit, an entrepreneurial mindset, sharp articulation, quick thinking, emotional intelligence, and a commercial edge. Don't wait! Apply for this fantastic Graduate Business Development Executive opportunity now by submitting your CV now! Your exciting career journey starts here!