Concierge Over 55's Housing
Our client, a leading Housing Association, has a superb opportunity for a Concierge working within a Retirement Living development in Erdington. They are seeking someone with good customer care skills to provide a focused management service to residents living in an Over 55's Housing scheme. The work pattern is 32 hours a week that can be worked within 4 or 5 days. Key responsibilities; To be a key-holder for the building and ensure security of the communal areas and facilitiesTo be the first point of contact and manage access to the building for residents, contractors and visitorsCarry out regular inspections of the building to identify and resolve repair, maintenance and security issuesMonitor and facilitate resolution of complaints relating to communal areas and facilitiesMeet contractors on site and facilitate access to communal areas to carry out repairs and planned maintenance.Manage and monitor the laundry facilities & communal areasMonitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environmentRaise repairs, facilitate access and guidance to the affected areas for contractorsComplete water testing in communal areasCarry out testing of communal emergency lighting and firefighting equipment. Ensure that all actions identified in the fire risk assessment for the service are completed.Carry out health and safety inspections of the building and record the outcomes in line with service standardsMonitoring accidents, incidents and near misses in line with the health and safety procedures This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector. If this role is of interest to you then please submit your CV immediately.
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