Average Concierge salary in the UK

Hours: 08:00am to 20:00pm 4 on 4 off Salary: Up to £28,000 per annum Location: South West London We are currently recruiting for a Day Concierge to oversee a high-end residential development located in South West London. We are looking for someone with a luxury residential experience; good written and verbal communication skills; assertive to deal with emergencies, complaints or situations that may arise. You will have the responsibility of delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You will also be a people person that goes that little bit further to get to know the residents and build strong relationships with them on an individual level, whilst always being completely professional, courteous and respectful. For any support in the place they call home, you will be their first and primary point of contact for any support they may require. Ideally, you'll have all or most of the experience we're asking for: Previous residential or other property experience, within a similar roleSignificant experience providing exemplary levels of customer serviceExperience in managing contractors and building works within a busy developmentAwareness of general fire, health & safety and securityProven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk.Assist the residents, guests and visitors when required.Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.Be courteous and helpful to residents, guests, suppliers, tradesmen and the general public.Communicate with leaseholders and managing agents in an attentive and personable manner.Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager.Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes.Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Benefits 20 days annual leave4% pension schemeDiscounted gym membershipCareer progression

We are currently recruiting for a Night Concierge to oversee a high-end residential development located in North London. We are looking for someone with a luxury residential experience; good written and verbal communication skills; assertive to deal with emergencies, complaints or situations that may arise. You will have the responsibility of delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You will also be a people person that goes that little bit further to get to know the residents and build strong relationships with them on an individual level, whilst always being completely professional, courteous and respectful. For any support in the place they call home, you will be their first and primary point of contact for any support they may require. Hours: 19:00pm to 07:00am 4 on 4 off Salary: Up to £27,500 per annum (to be increased probation) Location: South West London Ideally, you'll have all or most of the experience we're asking for: Previous residential or other property experience, within a similar roleSignificant experience providing exemplary levels of customer serviceExperience in managing contractors and building works within a busy developmentAwareness of general fire, health & safety and securityProven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk.Assist the residents, guests and visitors when required.Ensure effective security of residents and the building at all times including manning any CCTV, aid the smooth running of the facilities.Communicate with leaseholders and managing agents in an attentive and personable manner.Be courteous and helpful to residents, guests, suppliers, tradesmen and the general public.Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager.Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes.Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Benefits 20 days annual leave4% pension schemeDiscounted gym membershipCareer progression

We currently have an exciting new opportunity for a Night Concierge to work in our residential and commercial development based in Aldgate East (E1). You will have the responsibility of delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You will also be a people person that goes that little bit further to get to know the residents and build strong relationships with them on an individual level, whilst always being completely professional, courteous and respectful. For any support in the place they call home, you will be their first and primary point of contact for any support they may require. Ideally, you'll have all or most of the experience we're asking for: Previous experience within the hospitality (commercial and residential property) industry, preferably within a similar roleSignificant experience providing exemplary levels of customer serviceExperience in managing contractors and building works within a busy developmentAwareness of general fire, health & safety and securityProven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk.Assist the residents, guests and visitors when required.Assist the residents with meter reading records.Working alongside the security team and reporting any security or safety breaches.Ensure effective security of residents and the building at all times.Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public.Communicate with leaseholders and managing agents in an attentive and personable manner.Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager.Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Hours: 4 on 4 off; 19:00-07:00 Salary: £29,000 per annum / £13.28 per hour Location: E1 (closest station is Aldgate East) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion