Average Compliance Manager salary in Bristol

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role Due to continual growth our Compliance and Governance function is now looking for a Compliance Monitoring Officer to join us on this exciting journey. This involves providing internal and external stakeholders with an objective view of the effectiveness of regulatory controls across the business by undertaking aspects of the Compliance Monitoring Plan. Benefits 33 days including Bank HolidaysEligibility for an annual discretionary bonus schemePersonal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goodsCycle to Work Scheme & Interest free Season Ticket loansA companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeingA comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement LeaveA contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income ProtectionApply to find out about our other benefits What you'll be doing Undertaking allocated Compliance Monitoring assignments under minimum supervision to the required timescales and quality and in accordance with Diligenta's Compliance Monitoring Methodology.Agreeing appropriate and cost-effective remedial management actions with relevant colleagues to address reported findings and, therefore, to meet regulatory obligations and deliver TCF compliant customer outcomes.Tracking and reporting progress on remedial actionsEstablishing and continuously developing formal/informal communication networks and effective working relationships with key internal and external stakeholdersContributing positive ideas and experience to enhance the Compliance Monitoring methodology and professional working practices What we're looking for Have a good understanding of the regulated environment, including awareness of FCA (particularly Conduct Risk and TCF), DPA and AML requirements and other regulations relating to UK life and pensions business (e.g., HMRC and tpr)Understand business and how to develop a deep understanding of its needs, stakeholders and processes to ensure robust compliance.Can demonstrate strong influence skills and communication to develop connections across business units.Demonstrate examples of developing solutions and then implementing and monitoring them. If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!

Compliance Analyst 6-month Fixed Term Contract £30,000 - £37,000 p/a (Dependent on Experience) Bath - hybrid (2 days from home) We are excited to be recruiting for a multi-award-winning company based in the heart of Bath! This role is essential to ensure high standards of service are provided to clients. You will be working closely with all areas of the business and providing reports and feedback to ensure quality levels and expectations are met. Daily duties to include: Completing quality checking, quality assurance sampling, and check-the-checker samplingPerforming customer outcome and vulnerable customer testingProviding timely and constructive feedback to colleaguesRegularly producing insightful MI and reporting on trends and areas for improvementLeading on the continuous development and root cause analysisEnsuring the improvement opportunities identified are logged and followed through to completion with relevant stakeholdersLiaising with all areas of the business and reporting to relevant Team Leaders Required skills and experience: 2+ years of experience in financial servicesPrevious experience within a quality or outcome testing roleStrong communication and organisation skillsExcellent time management skills and keen attention to detail If the above feels like the next challenge that you are looking for, please apply today!

Compliance Officer ( Financial ) - maternity cover - This is a 50/50 split of Work from home and in office eg one week in office one week from home . Our client based in Bristol at Emersons Green near the junction of the M4 and M32 ( so commutable from Bristol ,Bath ,Chippenham, Swindon etc ) are experts in the Financial Compliance industry; focussing mainly on the Motor Trade and Travel . They have one of the UK's largest regulatory networks with many retail sites ( Network Members ) across the UK benefiting from a range of Finance and Insurance services. By providing Appointed Representative status, they shoulder the burden of compliance ( of being Directly Authorised by the Financial Conduct Authority (FCA) ) so their customers can concentrate on running their day to day businesses . They are looking for somebody to come in from January 2nd initially for maternity cover for10 months though there could be a possibility of a long term permanent opportunity due to continued expansion Initially it will be a Fixed term agreement on a pro rata salary of £30,000 so like a permanent member of staff . Job Purpose The successful candidate will report into the Head of Compliance and will work within the Compliance Department in collaboration with the rest of the business. They will also manage a caseload of Network Members and/or work with management to develop and review, as appropriate, the necessary oversight of the companies Compliance Network, through monthly checks, or quarterly where appropriate, ensuring they are operating within required regulatory standards and within the companies risk appetite. The caseload will comprise of Network Members who have both General Insurance and Consumer Credit permissions under the business . What do I need to succeed? - Be able to manage business relationships with a professional approach - Have a proven track record of working within a risk, compliance or regulatory role, ideally demonstrating performance over a minimum of one year. - Have good investigation and analytical skills, particularly when reviewing complex and ambiguous information. - Be able to critically review and make judgements on the compliance of written and verbal communications against defined criteria. - Have good organisational skills and ability to manage and prioritise individual workload. - Possess good written, oral communication and presentation skills. - Comply at all times with the companies principles, ethics, commitments and codes of practice. - Must achieve and maintain minimum levels of competency for all aspects of the role and as defined by company policy. - Ensure awareness of and adopt and changes in regulatory practice and guidelines. Desirable Skills and Experience - Experience of working in a retail insurance or consumer credit environment. - To adhere to good conduct and Treating Customer Fairly (TCF) ethos in all work activity. - Understanding of the Motor and/or Travel industry sectors. - Understanding of FCA rules and guidance, in particular DISP, PRIN, SYSC, SUP, CONC, ICOBS. - Excellent computer skills. Key Responsibilities: - Undertake desktop reviews (across Insurance and Consumer Credit) to ensure suitability for Network Members and end consumers, ensuring compliance with relevant rules and guidelines (e.g. CONC, ICOBS, TCF) across key business areas to include; - Regulated Products - Pay Plans/Remuneration - Financial Promotions - Websites (inc. Social Media) - Call Monitoring (2LOD) - Responding to Compliance queries on behalf of your caseload of Network Members and company employees. - Escalate any identified risks & network breaches to the Head of Compliance - Collate management information and produce reports as requested by the Head of Compliance. - Handle inbound/outbound calls to agreed company standards, whilst maintaining appropriate records Training and development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A Truly Diverse Place to Work We celebrates the diversity of our people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. compliance officer analyst fca financial automotive hybrid risk insurance credit bristol bath chippenham regulatory regulated bank finance financial account travel compliance risk maternity temp fixed term maternity