Average Collections Manager salary in Staines-upon-Thames

Collections Team Leader London Fantastic salary and package Our client is the Asset Finance division of a highly successful bank. They are looking to recruit and experienced Asset Finance Collections Team Leader. The successful candidate will be a results-driven leader with a background in Asset Finance Collections. You will play a crucial role in leading and coaching the Collections team to achieve outstanding results. You will be responsible for ensuring the efficient and collection of Asset Finance arrears and maintaining a pro-active collections strategy. You will; Line manage and coach all direct reports, including all aspects of performance management, development, conduct, sickness management, appraisals, employee administration and recruitmentCreate Personal Development Plan with each member of the Collections team and execute upon that planBeing accountable for the results and performance of the Collections teamEffective monitoring and management of workflow queues and activitiesBe the escalation point for the Collections Officers on technical queries and take escalated calls from Brokers/Customers as required, as well as being the initial escalation point for other Functions such as Credit and Customer ServicePro-actively manage asset finance portfolioAssess each arrears account and assist the team to make appropriate recommendations to management as to most appropriate action to resolve, and also treat the customer fairly In the first instance please send you CV in strict confidence

Field Collections Officer. Remote based. Nationwide opportunities. £29,000 basic + Car Allowance + Bonus + Exceptional benefits package. A global Energy company that will offer exceptional training and career opportunities. Are you an experienced negotiator? Someone with excellent listening skills and natural empathy. As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You'll be responsible for: Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts.Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary.Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments.Relationship building: Developing strong relationships with clients and colleagues. To be successful in this role, you will need: At least 2 years of experience in a similar field-based role.Must have worked in payment collectionsStrong negotiation and problem-solving skills.Excellent communication and interpersonal skill This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Key Account Manager - Freight Forwarding (Heathrow Area) Salary: £35,000 - £46,000 + Commission Location: Heathrow Working Hours: 09:00 - 17:00, Monday to Friday (occasional out-of-hours work from home) Experience Required: 10+ years in UK Freight Forwarding (No sponsorship available) Are you a seasoned Freight Forwarder with deep expertise in airfreight imports and a passion for delivering high-quality customer service? Join our team as a Key Account Manager and play a vital role in managing time-critical shipments for a diverse portfolio of clients, including perishable goods and ship spares in transit. Role Overview You’ll predominantly manage airfreight imports, but the role also involves handling road freight imports/exports and courier shipments. Our clients rely on fast, efficient, and accurate service, and you’ll ensure their shipments arrive on time, every time. Responsibilities Customs Clearance: Handle airfreight shipments using CDS (operating system: Sequoia).Documentation: Process road freight exports/imports, including raising T1 documents.Cargo Coordination: Work with handling agents at Heathrow (LHR) to release cargo.Logistics Management: Arrange collections from LHR and deliveries nationwide.Client Quoting: Provide clients with competitive and accurate quotes.Administration: Raise invoices and process supplier invoices for payment.Customer Service: Maintain our high standards of quality service.Troubleshooting: Resolve any issues that may arise with shipments.Attention to Detail: Ensure every step of the process is accurate and efficient. Skills & Experience Required 10+ years’ experience within the freight forwarding industry.Strong import customs experience, especially with airfreight.Familiarity with time-critical shipments (e.g., perishable goods, pharma, ship spares).Knowledge of all transport modes: air, road, sea, and courier.Experience with UK Freight Forwarding processes (essential).A thorough understanding of quality customer service.Import/Export customs experience, particularly in raising T1 documents. What's in it for you? Competitive Salary: £35,000 - £46,000 depending on experience.Bonus Structure: 10% of your annual salary if the business sales target is met/exceeded.Be part of a growing company where your contributions directly impact our success.