Average Collections Agent salary in Sheffield

Collections Agent - £35k OTE Monday-Friday (hybrid after training) Up to £26,000 + monthly bonus (up to £800 p/m) Sheffield Do you have experience working in a collections, credit control or debt recovery role? If you do, please read on as we are proud to be representing a leading financial services business based in the Sheffield area that is looking to grow its collections team. We work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people to clear their debts. Collections Agent role: You will be dealing with inbound and making outbound calls to customers to recover outstanding debts.Handle difficult conversations with customers in a professional and empathetic manner.Accurately input information taken during your conversations on to the CRM system updating customer progress and details.Following compliance and regulations set out by the business.Working towards team and individual targets surrounding collections.Dealing with customer payment details and negotiating agreements.Constantly strive to deliver an excellent level of customer service. Collection Agent benefits: Fully paid trainingExcellent opportunity for progressionHybrid working once fully up to speedMonthly bonusesPension contributionHoliday entitlementFree parking Interested in knowing more? CLICK APPLY. Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment.

Salary: £23,000 - £26,000+ OTE £30,000Location: SheffieldReference: JL-1074975Our client is seeking a Telephone Collections Agent specializing in private parking debt. You'll contact individuals with outstanding parking charges, negotiate payments, and make secure resolutions while maintaining a customer-focused approach.Key Responsibilities:Make outbound calls and use email/SMS to reach individuals with unpaid parking debt.Discuss balances, offer payment plans or settlements, and maintain professionalism.Log interactions and agreements accurately in the CRM system.Follow all laws, including data protection and consumer rights.Provide clear account information and resolve disputes.Achieve monthly and quarterly collection goals.Experience:Debt collection or customer service experience (private parking debt experience is a plus).Skills: Strong communication, negotiation, and problem-solving skills. Proficient in CRM systems and Microsoft Office.Working Conditions: Office-based, potential for hybrid work. Some evening or weekend shifts may be required.Salary and Benefits:Competitive salary with performance-based incentives. Health insurance, pension, paid leave, and training opportunities.If you're looking for a rewarding role? Apply now and take the next step in your career!

Inbound Collections Advisor - £35k OTE Monday-Friday (hybrid after training) Up to £26,000 + monthly bonus (up to £800 p/m) Sheffield Do you have experience working in a collections, credit control or debt recovery role? If you do, please read on as we are proud to be representing a leading financial services business based in the Sheffield area that is looking to grow its collections team. We work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people to clear their debts. Inbound Collections Advisor role: You will be dealing with inbound and making outbound calls to customers to recover outstanding debts.Handle difficult conversations with customers in a professional and empathetic manner.Accurately input information taken during your conversations on to the CRM system updating customer progress and details.Following compliance and regulations set out by the business.Working towards team and individual targets surrounding collections.Dealing with customer payment details and negotiating agreements.Constantly strive to deliver an excellent level of customer service. Inbound Collections Advisor benefits: Fully paid trainingExcellent opportunity for progressionHybrid working once fully up to speedMonthly bonusesPension contributionHoliday entitlementFree parking Interested in knowing more? CLICK APPLY. Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment.