Average Collections Agent salary in Redditch

Collections Advisor BCR/AB/11364 Redditch £24,000 - £27,000 per annum Bell Cornwall Recruitment are delighted to be working with a UK leading manufacturing and distribution company. They are looking for a Credit Controller to join their finance team in their Redditch officeThe duties and responsibilities for the Credit Controller role include (but not limited to): Making and receiving telephone calls from businesses and individuals to recover outstanding debtsHandling difficult conversations in a sensitive and professional manner with customers over the telephoneEntering accurate records of conversations and payment agreements into a customer databaseHandling over a caseload of 500 customersAccurately entering customer payment details into our systems - ensuring these are entered correctly first time around The successful candidate will: Previous experience working in a credit control type role is desirableClear and confident communications skills - both writing/data entry and over the telephoneBeing comfortable working to targets - earning more money based on your achievementsStrong IT skills - we use different technologies and systems and need you to pick these up quicklyProblem solving abilities - able to ask the right questions to get the information you need This is a fantastic opportunity for a Credit Controller looking for their next challenge in a long-standing, reputable business. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Are you looking for your first job within a growing company? Or do you already have prior Customer Service / Call Centre experience and looking to develop within a new role where you can earn up £6k bonus? Get in touch today!A fantastic opportunity has arisen for Telephone Collections Agents to join a long standing and successful company based in Redditch, this role is working in the office 3 days and home 2. This is a growing company who offer fantastic support and training programmes to ensure you will be successful in this position. Due to continued growth, they are looking for ambitious candidates who are looking for a long-term career and they will offer you the training and personal development in return for your hard work.Outbound Telephone Collections AgentRedditchPermanent37.5 hours a week£22,000 - £23,999 salary, OTE of £6k+Duties: Making inbound or outbound calls to customers that owe money, collecting payment ensuring a high standard of customer service and empathy.Outbound calls to customers who have failed to make payment or contactObtaining questionnaire details from customers who may be in financial difficulties and making appropriate recovery decisionsNegotiating payment arrangements in accordance with company guidelines should payment in full not be obtainableRefer cases to other departments where necessary to meet needs of vulnerable customersReview and update database with high levels of accuracySign-post customers with financial difficulties to non-profit debt advice agencies. The successful candidate will have the following skills and experience: - Confident telephone mannerDebt recovery, Collections, Customer Service / Call Centre would be very advantageousExcellent communication skillsA positive attitude and strong work ethic with a friendly and empathetic natureComputer literate - use of Microsoft SystemsAble to work to own initiative and work well under pressure in a fast-paced environment If you think you have the skills and experience that we are looking for then please click 'APPLY' today and I will be in touch.

A fantastic opportunity has arisen for a Collections Specialist to join a long standing and successful company based in Redditch. This is a growing company who offer fantastic support and training programmes to ensure you will be successful in this position. The company have professional offices with free parking and due to continued growth, they are looking for ambitious candidates who are looking for a long term career and they will offer you the training and personal development in return for your hard work.The starting salary is £25,000 per annum but this will rise to £26,000 after 12 months. This is a full-time role working Monday to Friday 9am – 5pm.This is a commercial collections role dealing directly with retrieving debt from businesses so previous B2B experience in collections or customer services would be a distinct advantage. I am looking for someone with a strong Customer Service or Collections background and who is very confident and assertive on the phone for this role.Collections Specialist day to day duties will include the following:*Contacting debtors via phone, email and letters*Implementing strategies to pull back debt as quickly as possible for the client*Be able to use strong questioning and negotiation techniques to achieve your objective*Use credit information obtained from both the debtor and client to formulate an effective collections strategy*Effectively overcoming reasons for non payment.*Establish, ‘Can’t Pay / Won’t Pay) situations and developing an effective collection strategy.* Remaining compliant with industry regulations at all times.* Providing high levels of customer service at all times to all customers.* Updating the database with high levels of accuracy.Requirements:*Previous Customer Service experience*Previous Debt Recovery or Collections experience   *Be confident and strong on the phone whilst remaining friendly and personable* strong negotiation skills maybe an ex sales person who doesn’t want to sell but wants to find solutions for your customers.If you think you have the skills and experience that we are looking for then please call Michelle Laight on or alternatively click APPLY.PLEASE NOTE- due to the high level of applications we are getting we cannot personally get back to each and every application I would like to thank you for your interest and assure you that if you have not been selected for this role we will of course keep looking at new roles for you.I would like to take this opportunity to wish you good luck in your job search