Average Collections Agent salary in Leicester

Job Title: Enforcement Agent Location: Leicester Salary: £23,800 - £26,000 (OTE £50,000 - £75,000) The Role Visiting debtor's properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success of this role. Where a solution cannot be find you will be taking control/removing goods where necessary. Making enquiries with neighbours if debtors have moved or left a property. The Company They are an industry leading UK Debt Recovery Enforcement Group who have been growing for 40 years. The Salary and Benefits Package £23,800 - £26,000 basic salary + bonuses + overtime (OTE £50,000 to £70,000)29 days holiday - including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemesCompany vehicle, fuel card and expensesFull training and qualifications to become a Certificated Enforcement AgentCompany pension schemeAccess to an Earnings on Demand SchemeEmployee discount schemeHealth and wellbeing support Candidate Requirements Full UK Driving License (held for at least 2 years)Able to drive both manual and automatic vehiclesAble to provide a clean DBS and no CCJ/IVAPrevious experience in an enforcement, debt recovery, security, police or armed forces role is desirable The Application Process Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Candidates that pass this interview, will be presented to the Client in advance of a final interview.

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Job Title: Enforcement Agent Location: Leicester Salary: £28,500 basic salary with OTE £100,000+ per annum The Role Travel to various addresses within your local area to execute Court orders to obtain payments on behalf of our local authority Clients.Identify the financial circumstances of a debtor by capturing key income details. This may require assisting debtors to complete questionnaires.Request payment in full (PIF) to clear the unpaid debts. If you are unable to get PIF, you will be required to set up and agree an affordable repayment arrangement.Confidentially and tactfully make enquiries with neighbours if debtors have moved or left a propertyIdentify and assess vulnerability and signpost the debtor to support services - if required. Where identified, you will be required to notify the creditor.Liaise with office-based colleagues regarding active casesOversee payments received for cases allocated to you; handle cash payments, manage receipts and other required documentationCompile short reports about your visit, along with completing any necessary paperworkTake control of goods - where requiredRemove goods - where necessary The Company They are a privately owned family-run business who have built up a unique culture that thrives on inclusion and openness. At the core of everything are their values and they pride themselves on their good collection rates whilst maintain an ethical approach and providing a quality service. The Salary and Benefits Package £28,500 basic salary with OTE £100,000+33 days annual leave including bank holidays.Company vehicle, fuel card and expensesFull training and qualifications to become a Certificated Enforcement Agent may be considered if they have the relevant experience.Full company shutdown between Christmas and New YearHealth and wellbeing support with eye care vouchers, seasonal Flu jab vouchers, a Company Sick Pay scheme as well as a workplace mental health initiative offering support from day one.Equipment supplied as required, including iPad, body worn safety vest and Halo Body Worn Video Camera Company vehicle with a fuel card and expensesFun-filled work social activitiesFriendly working environment in a family run businessFlexibility to manage your working dayRegular training on company procedures and new legislationCompany pension scheme Candidate Requirements Full Clean UK Driving License (held for at least 2 years)Level 2 Taking Control of Goods QualificationAble to drive both manual and automatic vehiclesAble to provide a clean DBS and no CCJ/IVA The Application Process Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Candidates that pass this interview, will be presented to the Client in advance of a final interview. The successful applicant will be required to undertake a DBS and CCJ/VA check as well as provide evidence of their last three months commission before an offer of employment is made.