Average Collections Advisor salary in the UK

We are looking for a dedicated Collections Advisor to join our customer service team in the Financial Services industry, based in Denton. The ideal candidate will manage customer accounts, ensuring timely debt repayment and maintaining exceptional customer relationships. Client Details The organisation is a well-established entity in the Financial Services industry, boasting a team of over 500 dedicated professionals. With a national reach, they pride themselves on their quality service and customer-centric approach, making them a leader in their field. Description Manage customer accounts and ensure timely debt repaymentDevelop and maintain positive relationships with customersProvide excellent customer service, addressing inquiries and resolving issues promptlyWork within a team to meet and exceed collection targetsAdhere to company policies and industry regulationsProactively identify opportunities to improve collection processesCollaborate with other departments to ensure smooth operations Profile A successful Collections Advisor should have: Experience in a customer service environment, preferably within the Financial Services industryExcellent communication and interpersonal skillsStrong problem-solving abilitiesProven track record in debt collectionKnowledge of industry regulations and guidelines Job Offer Salary £22,308 per annum OTE up to £35,000A supportive and professional work environmentOpportunities for professional development and growthCompetitive holiday leaveUnique opportunity to join a leading company in the Financial Services industry We encourage all qualified candidates to apply and look forward to welcoming our new Collections Advisor to our team.

We are seeking a dedicated Collections Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service. Client Details Our client is a leading financial services business with a strong presence in the UK market. With a team of over 1000 employees, they are committed to delivering high-quality products and services to their customers. The company is based in Manchester and prides itself on its supportive work environment and commitment to employee growth and development. Description Manage a portfolio of customer accounts, ensuring timely payment of outstanding debts.Offer exceptional customer service, resolving queries and issues in a professional manner.Work collaboratively with the Customer Service team to achieve department goals.Maintain accurate and up-to-date records of all customer interactions.Identify opportunities for improving processes and procedures within the department.Adhere to company policies and industry regulations at all times. Profile A successful Collections Advisor should have: Excellent communication skills, both written and verbal.The ability to work well within a team and independently.Experience managing customer accounts and resolving queries.A commitment to providing exceptional customer service.The ability to handle difficult situations with professionalism and empathy. Job Offer Salary £22,000 A supportive work environment based in Manchester.Opportunities for professional growth and development.Being a part of a team committed to delivering exceptional customer service in the financial services industry. We encourage all interested candidates who believe they can contribute to our team to apply. This is a fantastic opportunity to join a well-established company and develop your career in the financial services industry.

We are seeking a dedicated Collections Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service. Client Details Our client is a leading financial services business with a strong presence in the UK market. With a team of over 1000 employees, they are committed to delivering high-quality products and services to their customers. The company is based in Manchester and prides itself on its supportive work environment and commitment to employee growth and development. Description Manage a portfolio of customer accounts, ensuring timely payment of outstanding debts.Offer exceptional customer service, resolving queries and issues in a professional manner.Work collaboratively with the Customer Service team to achieve department goals.Maintain accurate and up-to-date records of all customer interactions.Identify opportunities for improving processes and procedures within the department.Adhere to company policies and industry regulations at all times. Profile A successful Collections Advisor should have: Excellent communication skills, both written and verbal.The ability to work well within a team and independently.Experience managing customer accounts and resolving queries.A commitment to providing exceptional customer service.The ability to handle difficult situations with professionalism and empathy. Job Offer Salary £22,000 per annum.A supportive work environment based in Manchester.Opportunities for professional growth and development.Being a part of a team committed to delivering exceptional customer service in the financial services industry. We encourage all interested candidates who believe they can contribute to our team to apply. This is a fantastic opportunity to join a well-established company and develop your career in the financial services industry.