Programme Manager - Cloud Contact Centre - Cardiff
Our market leading client based in South Wales are looking for an experienced programme Manager who can help them implement a new cutting edge, cloud based omni-channel contact centre. This will be coming in at the early stages of the project and involve RFI / RFP activities, implementation and business readiness. The successful candidate will be able to demonstrate strong skills, experience and knowledge around: Cloud based contact centre solutions / Contact Centre As A ServiceEnd to end Programme management of a large scale technical implementationRFI / RFP activitiesExpert in managing multiple virtual teams and third party vendors Hybrid working - 2 days on site in South Wales 6 months initial contract - 2 year programme of work Please send CV in the first instance for me details of the role
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