Average Client Services salary in the UK

WHAT IS ON OFFER Alfred H Knight is looking for a Client Services Coordinator to join our team based in Liverpool, UK. You will be responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically. Within the operations team, you will handle all client inquiries and communicate with clients in a professional, accurate, and efficient manner. You must have excellent time management skills, administration experience, and client relationship-building capability to be successful. The ability to identify and solve problems is vital, as well as being able to work independently and prioritise tasks. ABOUT US Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals and solid fuels industries. We have honed & carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. DO YOU HAVE WHAT IT TAKES? To be successful at Alfred H Knight you will need to display the following: REQUIRED KNOWLEDGE AND WORK EXPERIENCE Essential Good Client liaison skills, presenting a professional image and able to develop sound Client relationships.Good interpersonal skills with the ability to communicate (verbally/written) and liaise professionally at all levels within and outside of the Company.Team player with dignity and due respect for colleagues.A good understanding of quality of service and appreciation of factors involved in delivering a quality service.Excellent organisation with good attention to detail and accuracy.A proactive approach working from own initiative.IT Literate: Competent with Microsoft Office packages and confident in preparing management information and reports.Administration experience is advantageous.Ability to work under pressure and work to tight deadlines. Required Qualifications GCSE grade A-C or equivalent in English Language, Maths, and Science. Required Languages Spanish, Mandarin, and Russian advantageous. Hours of work - Monday - Friday 08:30 - 17:00 Hybrid working system - 3 days office working -2 days home based. Start Date for this role is the 19th May . BENEFITS We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance, and an employee assistance program. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Client Service Manager - Insurance - Remote Working Job Market - Insurance Motor Claims / Client Services Client Service Manager - Motor - About the role You will be a vital day-to-day point of contact for insurance market clients, bringing claims and TPA experience and building strong relationships with technical and procurement teams within client organizations to establish yourself as a trusted advisor. You will understand client needs and champion those needs internally to ensure first-class service delivery. Commercially astute and excellent communicators, Client Service Managers immerse themselves in client businesses, pre-empting challenges and proactively identifying opportunities to enhance the relationship - involved with coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting. Client Service Manger - Motor - Key duties Client Relationship Management: Service Delivery: Ensure that service delivery aligns with contractual obligations and SLA/KPI requirements by proactively monitoring adherence. Work closely with clients to understand their specific requirements and tailor services and engagement plans accordingly Coordinate with internal teams to ensure all client-specific setups and configurations are completed and maintained in accordance with client requirements Performance Management and Reporting Conduct regular performance reviews with clients to assess satisfaction and identify areas for improvement Proactive Engagement Immerse yourself in client businesses and stay informed on motor market developments in order to pre-empt challenges and opportunities for your clients Ensure clients are alerted to relevant industry developments and how they may impact their business whilst offering suitable solutions to support. Client Service Manger - Motor - Key requirements Relationship management experience in the insurance industry Knowledge of the motor insurance claims market Third Party Administration (TPA) experience essential Confident communicator capable of building relationships Ability to work proactively and autonomously to understand and respond to client challenges Sound understanding of MI reporting Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.

Client Administrator £27,000 - £30,000 + Benefits + Hybrid working + Bonus Manchester City Centre What an incredible challenge this is for an excellent Administrator in Manchester. A perfectly placed opportunity for an individual looking to elevate to the next phase in their administration career. Working for a well-established, successful business within professional services sector, that are expanding year on year, especially within client administration due to influx of new clients. Your remit will cover management of the onboarding process of new clients (highly professional CEO's and Consultants) supporting clients as the first point of contact for all enquiries, completion of existing client administration such as changes and amendments, supporting senior management with company projects such as internal portal transition and process improvements. This role is going to provide you with second-to-none exposure and grow your skill set better than any other administration role on the market right now. Young, ambitious culture, they're huge on progression and development, so if you're someone that wants promotions, wants to work hard, has drive and determination to be successful whilst being appreciated for it, this is the place to do it. Benefits package is the icing on the cake; flexible working hours, hybrid working, 22 days holiday + bank holidays, annual performance bonus up to 10%, annual salary review, private medical cash plan. An all round magnificent opportunity, if you have similar experience within professional services then I'd love to chat! Please apply or email CV to