Average Client Manager salary in Glasgow

WHAT IS ON OFFER Alfred H Knight Energy Services are looking to recruit a Client Services Coordinator to join our Client Services Team to carry out environmental and waste reporting in Dundonald, UK. The responsibility of the role is to report AHKES solid fuel laboratory results along with any environmental and waste hazardous assessment reports. This client facing position must ensure that a professional level of service is maintained and succeeded at all times. The incumbent will be responsible for meeting client expectations whilst accurately reporting on results and operations in a timely manner. The successful candidate will liaise with the relevant stakeholders to ensure that client samples and analysis are fulfilled with the reporting of operations and documents in a timely manner, whilst identifying methods to standardise, streamline and improve service levels. This role is required to work closely in conjunction with operations coordinators in both the sampling and laboratory administration departments. ABOUT US Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. DO YOU HAVE WHAT IT TAKES? To be successful at Alfred H Knight you will need to display the following: REQUIRED KNOWLEDGE AND WORK EXPERIENCE ? Strong communication skills and adaptable to the situation/culture.? Ability to create/maintain relationships.? Pro-active mindset and ability to "think ahead".? Good operational skills and ability to adapt to a fast paced intense environment.? Team player - support colleagues, management and the business needs.? Knowledge of IT systems including Google and Microsoft packages.? Experience with hazardous waste online or similar reporting tool.? Understanding of current environmental and waste legislation. ? Operational skills and good communication - These are key in order to solve problems and assist in fluid situations.? Flexible and adaptable to the environment - A fast paced environment that often requires flexibility.? Be dynamic and think ahead/out of the box to solve problems in a changing environment. Required Work Experience ? Previous work experience within a team environment (desired but not essential). Required Qualifications ? Undergraduate degree or equivalent professional certification and experience preferably in chemistry, environmental and waste management or similar. Travel / Rotation Requirements ? Travel as required both domestically and internationally.? Must have a valid passport and ability to obtain visas as necessary.? Must be available to work overtime & weekends where necessary. BENEFITS We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

The Company Able Bridge Recruitment are thrilled to be working with one of the most iconic brands who operate across the world in the recruitment of a client accountant. The role will be based in the companies Glasgow office and will form part of a small team which feeds into a significantly bigger client accounting team throughout the UK. Whilst you will have direction and guidance from the most senior member of your team, your reporting line will be to the London operation. Being an international business the benefits that our client offers are superb and exclusive. They include pension that is akin to a PLC, base salary above average as well as the expected global opportunities. The vacancy has arisen due to a strategic re-deployment of resources within the department and significant growth in client engagement. The ResponsibilitiesThe purpose of this role is to provide property management accounting services to a range of clients. You will also be involved in the production of service charge accounting services for investment property management clients. You will act as a senior within the department and be a bridge between the client accounting director and the client accounting team. On a day-to-day basis you can expect to be responsible for the following;Responsible for the creation and maintenance of records on the property management system.Work closely with new clients and ensure that new client accounts/balances are reconciled new client balances a accurately accounted.Review client reporting requirements and provide as agreed.Build strong relationships with clients and produce adhoc financial analysis as required.Production of year-end service charge accounts ensuring that prepayments and accruals are presented.Review payments by tenant and ensure reconciliations are completed on an ongoing basis.Review of lease statements and production of completion statements.Raising invoices/statements for tenants in regards to rents, service charges and other ad hoc chargesLiaising with Credit Control and Accounts Payable teams to ensure accounts are up-to-date. The RequirementsWe are seeking a professionally qualified accountant (ACCA/CIMA), who has experience of working as a client accountant within a real estate environment (must be within the UK). We are also seeking candidates who are commercially minded and who can engage with clients face to face and on-line. This role will be a senior position that will be the bridge between the client accounting director and the client accounts, as such we are looking for an individual who can demonstrate good leadership skills and qualities. Advanced Microsoft Excel and strong experience of working with financial systems is essential. If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me. COVID19 statement Our client will be expecting the successful applicant to be based in the office on a blended working model, the model that we are working with is 60% in the office and 40% working at home, however this may change and you may be expected to work more often in the office. If, however, applicants wish to work longer in the office the option is available to them.

Your role as a Senior Client Manager will be to utilise your strong relationship management skills to support a key group of clients; via face-to-face meetings, telephone/ Zoom calls and email. You will be preventing the need for escalation by engaging in regular dialogue with their senior team. Based in Stirling, a key requirement of the role is to build and maintain excellent working relationships with senior clients across a variety of locations; as determined on a needs basis. Duties: Documented errors raised on relevant databases and feed to the correct operational teamsWork closely with the Head of Quality to feed systemic issues, and create feedback loops back into the client that raised themPlan ahead for governance meetings, utilising MI gathered on the root cause, volumes and trends - you will own and track through to completion, complex issues/non-standard enquiries flagged by the clientMaintaining ongoing and proactive communication with the client andinternal stakeholders; using the trend analysis gained to educate the client to get it right the first time Essential: Excellent relationship management experienceExcellent problem-solving, analytical and decision-making skillsExcellent communication and interpersonal skills, at all levelsStrong organisational and time management skillsCommitment and self-motivation to work within deadlines with minimum supervisionAbility to deliver robust face-to-face communications and present complex verbal information to staff at all levelsWillingness to successfully adapt to changing demands and conditionsEffective relationships with internal and external clients and their customers. Being responsive to client needs in a timely and professional mannerStrong ability to challenge decisions at all levels across external and internal stakeholders In return, you'll be offered a competitive salary and an excellent benefits package which includes pension, private healthcare and unlimited holidays. If you are ready for your next challenge and have the skills and knowledge required for this role, please apply by submitting your CV. Legal Information:Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work. For roles in Scotland/the UK, applicants must be eligible to live and work in the UK. At Contract Scotland, we value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.