Average Client Executive salary in City of London

We are currently searching for a bilingual executive to join our Client Management team. To be successful in this role you will need to be fluent in both French and English, both written and speaking. Within the role you will be responsible with dealing with daily queries from our retail clients on a variety of investments such as CFD's, Spread betting and Shares. Full training provided to give you the skills required to successfully navigate our award winning platform for our clients. You would be required to be available for the below shifts over a hybrid working environment - 3 days office and 2 days from home. Monday to Friday; 7:30am - 4:30pm8am - 5pm9am - 6pm11am - 8pm (work from home)1:30pm - 9:30pm (work from home) - you would work one of these shifts per week. ROLE AND RESPONSIBILITIES Be responsible for every touch-point during the client lifecycle in your relevant region.Use our PSA system to contact the following leads in order to achieve an active client:Demo customersLive Applications - to gathering outstanding documents.Not Yet Funded (NYF)Not Yet Traded (NYT) - to prepare the client to place their first tradeGathering the wet-ink signature document (if needed)Inactive - to resolve any issues in the hope of reactivating the clientWorking closely with members of your team to ensure service in your relevant language is covered during our working hours.Manage the ongoing relationship with clients allocated to you.?Be proactive in finding reasons to regularly contact these clients - e.g. changes to our products / services, inviting them to client events, news about a stock they are holding, monthly catch-up etc.?They should always know you are there to provide assistance.Provide high calibre client service to ensure a positive client experienceWork alongside the marketing team in writing or translating new communications, website material or marketing campaigns.Take ownership for owning and driving an excellent client experience for our clients, which includes: trading execution (trade on behalf of clients), query / complaint management and education.Proactively respond to and manage inbound client queries professionally and efficiently.Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service.Monitor competitor companies within related markets and apply insights to help CMC continuously improve.Keep abreast of global and economic news in order to provide execution trading support to clients.Act as a brand ambassador in all client interactions. KEY SKILLS AND EXPERIENCE Demonstrates passion and enthusiasm for our products and servicesOperates with integrity and a highly client centric mind-setExcellent verbal and written communication skills, fluency in one or more European languages (French)Ability to work effectively as part of a teamIntermediate knowledge/experience of financial marketsUndergraduate degree in relevant discipline desirable CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Events Executive London Hybrid working Permanent Full Time 35 Hours £31,000pa -£33,000pa Join our Team as Events Executive The events team sits withing the Global Marketing, Brand and Belonging department of ICAEW and they collaborate extensively with both Belonging and Support (B&S) and the Reputation and Influence (R&I) stakeholders to deliver a diverse programme of events to our members and non-member community. The ICAEW central events programme consists of over 200 events including conferences (both virtual and in-person), award ceremonies, roundtables, evening receptions, dinners, and webinars. The team provide a pivotal role engaging stakeholders to plan and execute events that meet member needs. We engage with stakeholders at all levels and work very closely with colleagues notably marketing, communities, and commercial partnerships. The team has a core calendar of events but often needs to adapt to meet the needs of members and stakeholders, to deliver events at short notice so flexibility is a key team attribute. Overall purpose of this role of Events Executive Reporting to the Senior Event Executive, the role will provide event production (where applicable) and delivery support to some of ICAEW's key stakeholders across the business. An excellent opportunity for an events executive to engage with numerous stakeholders in an exciting and busy events department. This role encompasses end-to-end management of a variety of events both virtual (via Zoom) and face-to-face including conferences, seminars, workshops, webinars and dinners. Portfolio will consist of approx. 50 events annually Responsibilities include: Organising and delivering a wide programme of commercial and strategic events for ICAEW members and guests in accordance with budget and event objectives. Logistical delivery of events - this includes use of the virtual events platform (Zoom), venue sourcing (live events only), speaker liaison, virtual and on-site delivery, pre-event planning/administration including speaker & delegate onboarding and performing first class event execution. Co-ordinating the delegate booking process, including building and maintaining webpages, liaison with relevant internal departments to optimise the delegate booking experience. Working alongside commercial partnerships team for the commercial event activity ensuring sponsorship deliverables are managed. Working with the various marketing teams on promotional material for each activity, with the ability to identify cross promotional opportunities for ICAEW products and services. Preparing information for event budgeting and reporting purposes. Working with internal stakeholders and clients to research and identify potential speakers/topics for event programmes. Events Executive Candidate Profile Requirements include: The ability to multi-task, excellent attention to detail and excellent organisational and administrative skillsPrevious experience of running events both face-to-facePrevious experience of virtual event delivery (via zoom) or another virtual platformExcellent communication (written and oral) and customer service/relationship skillsHigh standard of presentation and attention to detail is essentialGood IT skills, including Word, Excel, PowerPoint, Teams and Zoom would be ideal, although training can be givenAbility to multi-task and work under pressure within tight deadlinesShould be organised, professional and methodicalPrevious experience of drafting conference programmesDesirable - previous experience of professional membership associations Why work at ICAEW as Events Executive? We want you to enjoy your work and flourish in your role. Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect. We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development. Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption. Our employee benefits include: A substantial suite of training and developmentFlexible working arrangementsA generous benefits package which includes gym discounts, pension plan & season ticket travel loans We are a disability confident employer. To apply please click the link below.

An exciting opportunity to join one of the fastest growing and most dynamic general insurance brokers in the UK. The Client Executive will be a part of a small, niche team within the wider group that specialises in the UK insolvency sphere. The insolvency team work with accounting firms and insolvency practitioners across the UK, providing their clients with the protection they need to successfully emerge from administration. Overview This will be a client facing role where you will on-the-road for 2 or 3 days per week visiting accountancy firms and insolvency practitioners in the London and the South of England. Building relationships with existing and potential new clients ensuring that they understand the products and services on offer. In addition, you will attend relevant industry events and build networks. You will be supported by a highly skilled and experienced back-office team to ensure a seamless, high quality service to clients. What you need to show Our client is not expecting knowledge of specialist insolvency cover, (training will be provided) but they would like someone from a PI background who has worked with accountants or legal professions. A proven track record in face-to-face client visits and relationship development is essential. As the role will be home/field based you will need to be able to show self-motivation, resourcefulness and a desire to succeed. Strong inter-personal skills, a client first approach and the ability to build rapport are essential. What is on offer An opportunity to join a rapidly evolving business within the UK insurance arena. Thrive in a collaborative team environment working for a market leader within their specialism. Salary to £50,000 + car allowance / benefits package / bonus Permanent contract Home / Field Based Ref ~ 9916 Interested? Please apply today and we will contact you by return. MW Appointments has been recruiting in the Insurance market since 1992, so you will benefit from partnering with a market leader who possess in-depth technical understanding, comprehensive market in-sight, excellent market intelligence and well-established relationships with companies across the insurance sector. MW Appointments is acting as an Employment Agency in relation to this vacancy.