Average Client Administrator salary in the UK

Client Services Administrator - Hybrid Location: Plymouth - Hybrid, PL6 5FLSalary: £23,088 pro rata for part timeContract: Fixed Term for 12 monthsHours: Part time, 24 hurs per week Why do we want you You are an experienced Administrator with excellent Customer Service skills and you have the ability to deliver customer service via telephone, email and webchat. A bit about us At Mercia, we enable accountancy and tax professionals to do business in the right way. We’re proud to be part of Wilmington PLC’s training and education division, so if you’re looking for innovation, integrity and teamwork, you’ll find them all and more here. Joining us as a Customer Service Administrator, means you will become part of our fantastic Customer Services Team being the first point of contact to Mercia’s members and new customers. You will focus on bookings and queries, from both external customers and internal teams ensuring they are dealt with effectively and efficiently and to the customer's satisfaction. As our Client Services Administrator you will be responsible for: Being the first point of contact for customers via phone, email and webchatAssisting with the processing of invoicesWorking with clients to resolve complaints, incidents and enquiriesAccurately processing bookings, memberships and requestsRetaining knowledge of Mercia’s wide variety of courses and products In order to be successful in this role you will need: To have developed excellent customer service skills as a result of experience gained within a customer service role (ideally in a membership organisation or similar)Advanced IT skills (some familiarity with Salesforce is desirable)Experience of performing a variety of administrative tasks such as making and processing bookings within a database such as Otis or Salesforce (highly desirable) or similarTo have an understanding of memberships organisations and member clients (highly desirable)The ability to deliver good service via telephone, email and webchatThe ability to work independently to problem solve and resolve complaints effectively Before you go… Find what you’re looking for! Our people sought out empowerment and opportunity. And they found both here. You’ll find what you’re looking for too. Our values help us achieve our goals - whether they’re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you

I am working with a company in LS1 who due to phenomenal growth are looking for an experienced Administrator to join their team. The Administrator role a key role in a collaborative and friendly team as you will assist with all systems and processes, manage inbound queries and speak to clients both verbally and in writing. As an Administrator, you will be very organised and will attend lots of client meetings. DUTIES: Comprehensive administration supportSetting up accounts on the systemUpdating dataDelivering information to clientsOn boarding new clientsPreparing detailed reports This company are really great - they have so much fun while also working really hard. They very much have a team culture. The role is fully office based 5 days a week. There are great progression opportunities for an experienced Administrator. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

I am working with a company in LS1 who due to phenomenal growth are looking for an experienced Administrator to join their team. The Administrator role a key role in a collaborative and friendly team as you will assist with all systems and processes, manage inbound queries and speak to clients both verbally and in writing. As an Administrator, you will be very organised and will attend lots of client meetings. You will assist with onboarding and if you have worked in professional services this would be a bonus. DUTIES: Comprehensive administration supportSetting up accounts on the systemUpdating dataDelivering information to clientsOn boarding new clientsPreparing detailed reports This company are really great - they have so much fun while also working really hard. They very much have a team culture. The role is fully office based 5 days a week. There are great progression opportunities for an experienced Administrator. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.