Average Claims Manager salary in Taunton

An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion. Key responsibilities: Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion About you: Experienced in handling Insurance property claims from cradle to graveExperienced in being able to understand various Insurer Policy wordings to establish validityExcellent communication skills verbal and writtenGood time management/organisation skills with diary management experienceBe able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experienceIT literate and the ability to utilise multiple systemsBe able to travel to the local office for training/induction or as and when required for team meetings etc.Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable) Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings. Salary & Benefits: Annual basic salary up to £30,000 per annumContributory pensionPerformance related bonusFlexi benefitsVoluntary benefits schemesBirthday holidayShare purchase scheme

A fast paced, forward thinking specialist claims handling organisation who are passionate about people, have a big team spirit and want to provide the best customer service, are now looking for an experienced Subsidence Claims Handler to be part of their Specialist Subsidence team. You will manage your own caseload of subsidence claims from cradle to grave.You will be the main and consistent point of contact leading and supporting customers through the potentially long claims process, ensuring they will feel fully supported every step of the way throughout the lifecycle of the subsidence claims journey. Key responsibilities: Taking ownership of a full caseload, responsible for your own portfolio of subsidence claims.Proactively progress the claim with regular contact with the policyholderProvide administrative support and work closely with the team of field surveyorsWork with schedules of repair and be able to review, edit and handle variations.Have full understanding and awareness of the caseload to be able to progress claims to achieve repair completion.Organise and arrange activities associated with repairs (storage, accommodation, asbestos testing, programme of works, etc.)Handle subsidence specific aspects such as correct ABI. About you: Experience of technical property claims handling and complaintsConstruction knowledge related to repair of a wide range of buildings is advantageous.Be able to work under pressure handling high volume technical claimsThe ability to make decisions, plan and manage own workload through to completionExceptional communications skills being able to liaise and communicate with multiple partiesExperience in subsidence claim handling is required (essential)Good IT skills and be able to utilise various systemsIndustry qualifications desired or a willingness to work towards Benefits: Remote workingflexi holidaysprivate health caregenerous pension schemeopportunity for progression with full support towards industry qualifications.

An experienced Desktop Claims Adjuster is required to join a reputable long established Claims Management organisation. My client is looking to strengthen their Desk-Claims Handling team due to growth and expansion which will be an exciting time to join.It is a fully remote working role.Working with both Domestic and Commercial Properties you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage where you will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stageLiaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephoneGather evidence to determine liabilityBuild scopes/schedule of works from Photos/VideosAssisting in the negotiation and settlement of the claimsDeal with all general perils including, fire, flood, escape of water, storm, subsidence, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils)Be able to scope works from property damage evidenceThe ability to manage all relevant parties throughout the repair stageExperienced in liaising with policyholders arranging alternative accommodation as and when requiredExceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationshipsThe ability to work in a pressured environment whilst staying calm and offering re-assurance, showing empathy when dealing with difficult situationsA background working in Insurance Claims, contracting, housing or maintenance environmentBe able to prioritise and manage your own workloadGood IT systems experience including excel and wordBe comfortable, confident and have the ability to work fully remoteIndustry qualifications would be advantageous such as BDMA, Cert CILA