Average Claims Manager salary in Eastleigh, Hampshire

Job Title: Claims Analytics Manager - Motor & HomeTarget Start Date: ASAPContract Type: Permanent, Part Time, Full Time, Job Share option availableSalary Range: £70,000 - £100,000 DOELocation: Eastleigh Claims Analytics Manager - Motor & Home: The Claims Analytics Manager will support the Head of Claims Data & Analytics by leading on an area of the analytics function within the Claims department, covering Motor and Home. This role focuses on leveraging data to drive insights, improving claims handling efficiency in support of the Claims Operation, and supporting efficiency and indemnity improvement initiatives. The role holder will be a crucial link between the claims function and wider areas of the business such as Pricing and Actuarial, ensuring emerging trends are anticipated, quantified and communicated. They will develop the analytics team, ensuring analysis is robust and well-governed, using up to date statistical techniques. Main Responsibilities as Claims Analytics Manager - Motor & Home: Data Analytics: Analyse claims data to identify trends and patterns. Utilise data analytics tools and techniques to gain valuable insights that support claims handling efficiency and effectiveness.Business Insight: Produce materials to input to the Long-Term Pricing Process and other senior management meetings. Ensure there is a link between the Claims operation and the wider technical areas of the business.Continuous Improvement: Track and report on the benefits of continuous improvement initiatives. Ensure these initiatives are delivering value and driving operational improvements.Stakeholder Management: Work closely with Claims Operations Managers and other stakeholders to understand their data needs and provide actionable insights. Shape the questions and understand the rationale behind data requests. Assist with prioritisation.Performance Management & Reporting: Establish key performance metrics to monitor claims data performance. Regularly track and report on the effectiveness of data-driven initiatives to senior leaders and other stakeholders.People Management: Develop the skills and capabilities of direct reports. Provide training and support to the wider claims team to enhance data literacy and analytical capabilities.Process Improvement: Collaborate with claims teams to identify opportunities for process improvement based on data-driven insights. Streamline claims workflows and enhance operational efficiency. Skills and experience you need as Claims Analytics Manager - Motor & Home: Analytical Skills: Prior experience in data analytics within Personal Lines Insurance is essential. The role holder should have a strong understanding of data quality and the potential of rich, complete, and accurate data.Management Skills: Ability to motivate and develop analysts. Excellent stakeholder management and the ability to drive through change.Communication: Ability to communicate complex messages at both executive and delivery team levels. Proficiency in data storytelling and designing clear presentations.Customer Focus: Places the internal customer at the heart of their work. Works effectively with customer/user experience design teams to deliver the best possible experience.Prioritisation: Uses critical thinking and problem-solving to make sound prioritisation decisions. Manages stakeholders’ expectations effectively. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.Here are some of the benefits you can enjoy at Ageas:  Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness. Supporting your Wealth- Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family-Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas:We are one of the largest car and home insurers in the UK.Our Peoplehelp Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you wi

Customer Advisor - Private Medical Insurance - Starting salary between £25,100 to £28,500 (depending on hours, skills, and experience) plus additional benefitsAre you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? Do you exceed in a fast-paced busy environment? Are you someone who establishes relationships easily with others, making them feel valued and supported? We are looking for people who truly care and are driven to give it their all every single day. A bit about the job You will be working within a fast paced busy telephony driven role to guide and support customers through their health claims journey, be that confirming for appointments, solving a bill query or whether it's overnight care, outpatient treatment, diagnostic tests, scans, or aftercare, you will help & support our customers to get the specialist private treatment they need. Part of this role will involve handling customer dissatisfaction, with support from your team. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership and who make good decisions. When you join us, you’ll get a really warm welcome as well as great development. We’re committed to helping you unlock your brilliance, making sure you feel fulfilled, and can develop in the way you want to. We want you to be able to continually develop, grow and shine in your career. Whether it’s learning for your current role or developing your skills for the future, we’ve got you covered. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18 week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40 hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday. One Saturday shift every six weeks, 09:00 - 13:00. Skills and experience we're looking for Excellent communication skills and previous experience in a customer service-related role The ability to be empathetic towards our customers, supporting them through a difficult period whilst making their claim journey easy for them and building their loyalty A good fact finder - you will ask the right questions at the right time to get the customer's claim processed in the most efficient way Meticulous and detail orientated - checking facts and asking questions will enable you to weigh up information and make accurate decisions about the claim Knowledge of insurance products/financial services would be great, but not essential What you'll get for this role Starting salary between £25,100 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

Join our nationally recognised client around Eastleigh to make a tangible difference to the environment! We're seeking an Engineering Manager who is passionate about promoting sustainable waste management. This is your chance to contribute to a cleaner future for all.As a leading environmental company with a strong ethos, they prioritise people and offer exceptional benefits and career development opportunities. You'll find a supportive environment where your contributions are recognised and rewarded. Perks of being an Engineering Manager: VehicleBonus schemerecognition schemes (employee of the month / star of the year etc...)Referral schemesGenerous pension contributions Opportunity to purchase sharesRetail perks33 days holiday inclusive of bank holidaysHealth-care plans What we expect our Engineering Manager to do: Recruit and lead a team of field based engineers, maintaining sewage systems for clientsHigh level of technical standards Look over employee absences and leaveAchieve targets by liaising with the grou[ business development manager Compliance of all health and safety proceduresProject management of repairs of higher valueCoordinate with clients and accountsManaging budgets for the department and forecasting Be a part of the vision to work together for a cleaner, safer future. Apply today and join the team to make a difference! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.