Average Claims Manager salary in the UK

Basil Fry are an industry leading specialist who have recently joined the Jensten Group as a continuation of their ambitious growth strategy. They are currently looking to recruit a Claims Adjuster to join the Removal Claims Service (RCS) team expertly led by Amy King. RCS are at the heart of our business; managing customers’ goods claims on a delegated authority for several different insurers. You will be working in a well-established, experienced team handling an allocation of Marine, Inland and Self-storage claims on a delegated authority basis. The team handle over 5,500 claims on a delegated authority basis annually. You will need to be able to work independently whilst actively being involved in a friendly team and department. Some key objectives & responsibilities will include: Managing and coordinating claims under delegated authority in a timely and professional mannerEvaluate insurance claims and determine coverage eligibility based on policy terms and conditionsEnsuring all claims are dealt with in-line with policy wordings and requirements.Negotiate with and conduct correspondence with Claimants/Removers/Insurers/ Loss Adjusters/Removers/ Repairers/SuppliersInstruct and liaise with other professional advisers on an "asrequired" basis -eg. Solicitors, Valuers, Expert WitnessesMaintain accurate records and documentation of all claim activities and communicationsPrioritising and maintaining own workload keeping within insurers’ agreed SLAsStay updated on industry trends, legal developments, and best practices related to loss adjusting About you Ideally, you’ll have previous experience in this field of work, but will be expected to have exceptional organisational skills, and the communication skills necessary to not only deal with insurers on a professional level but work with customers who have been affected by theft, or damage caused fire and flood. Having have experience within marine/freight/liability/cargo claims setting would be an advantage. You’ll also be or have: Minimum 2 year's experience in claims with knowledge and understanding of coverage terms, and claims procedureKnowledge and understanding of TCF initiatives and FCA guidelinesStrong attention to detail and the ability to understand various Policy wordings/Terms and ConditionsCert CII highly preferredAbility to use your own initiative and work well with othersA strong communicator, both verbal and writtenPatience and the ability to remain calm in stressful situations Rewards & Benefits When you join us, you can expect a supportive culture and an attractive range of rewards and benefits include: Competitive salary with an annual pay review and bonus scheme27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidaysAuto enrolment into our excellent pension scheme (5% employer matched contribution)Flex-benefits- A range of flexible benefits to choose from, that are most important to youGroup Life Assurance cover3 months Maternity, Paternity & Adoption leave all fully paidProfessional qualification study support relevant to your role and careerPerks at work- amazing discounts on cinema tickets, meals out, luxury items etc.Holiday purchase scheme- up to 5 days annually About Us: Basil Fry is part of the Jensten group, which was launched in 2018 and is now one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £400m Gross Written Premium (GWP) into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms. We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. This is why we are not just one of the leading independent insurance groups, we are one of the most exciting too. And that is why you should join us!

Red Recruitment is excited to be recruiting a Claims Handler to join our client who is an industry-leading specialist vehicle provider who is renowned for the level of customer service they provide. This position is within the Claims team and is up to £25,000 per annum. Our client is also an Investors in People Gold Standard employer, which makes this a fantastic company to work for. Benefits and Package for a Claims Handler: Salary: Up to £25,000 per annumHours: Monday - Friday, 8.30am - 5pmContract Type: PermanentLocation: ChesterHybrid working options available after 3 months (3 days in the office/ 2 days at home)Chester Zoo discountsWestfield health planRetail cashback schemeSmart/casual dress codeService reward schemeCycle to work SchemeFree on-site parking25 days holiday plus Bank HolidaysYour Birthday off Key Responsibilities of a Claims Handler: Working actively and effectively in order to process accident claims as part of the company's claims management proceduresWorking within and providing support to all areas within the Operations DepartmentAchieving and maintaining company service standardsAchieving and maintaining individual, team and departmental targetsCompleting regular updates to clients regarding the progress of their claimWorking within and achieving service-level agreements for individual Departments and Business Referrers Key Skills and Experience of a Claims Handler: Must have experience working in a claims environmentGood spoken and written skillsPositive and friendly attitude If you are interested in this position, please apply now! Red Recruitment (Agency)

Competitive Salary DOE To qualify for this position, applicants must possess the legal right to work in the UK! A fantastic opportunity for an experienced Claims Executive to join a reputable Insurance Broker, who pride themselves on delivering an outstanding service to their clients. You’ll be responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters. Job Role: Main Point of contact for all general/strategic claims issues.To manage a Delegated Authority Claims Management System in relation to Professional Indemnity Insurance Scheme.Generate additional revenue through claims value added service.Understand the client’s business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service.To understand the client’s business and associated insurance risks and exposures.To carry out analysis and report on claims experience including executive summaries, 'what if’ analysis and triangulation etc - leading presentations and delivery to clients.Lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards. The Benefits: A negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays)A culture based around ongoing staff development including funded qualificationsThe ability to be a core part of our Claims proposition and assist in the development of it further About you: You’ll have a solid understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risksAble to communicate and influence effectively at all levels up to and including director levelA skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset