Average Claims Handler salary in Tamworth

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewAre you ready to take on a rewarding role in claims recovery? Join Strata Solicitors, Gallagher Bassett’s in-house law firm, as a PropertyRecovery Claims Handler, where you’ll manage your own caseload within our growing Property Recovery Team. This is an exciting opportunity to be part of a new and expanding team, with plenty of opportunities for the right candidate to develop and grow their career. At Strata Solicitors, we celebrate successes, provide recognition to our employees, and offer career development opportunities to help you achieve your full potential. You’ll have the chance to work with a variety of client types and industry-leading professionals, all while contributing to a high-performance team devoted to continuous improvement and innovation. How you'll make an impactIn this role, you’ll handle property recovery claims from start to finish, ensuring timely and effective outcomes. Your responsibilities will include: Opening claims on the office case management system and conducting initial enquiries.Sending letters of claim and negotiating settlements with third parties and third-party insurers via telephone and correspondence.Issuing court proceedings when required and managing litigated claims to settlement or conclusion.Ensuring full compliance with office protocols, client service level agreements, and key performance indicators on all claims.Maintaining 100% data integrity compliance on the office case management system for all handled claims.Supporting the team to achieve and maintain compliance with all office protocols and client expectations.Delegating and supervising appropriate tasks to Claims Administration Assistants.Ensuring full compliance with financial transactions and Solicitors Accounts Rules.Maximising fee-earning opportunities without compromising client recoveries. About YouHere’s what you’ll bring to the role: Essential: Experience in property or motor recovery handling within a legal claims management environment.Demonstrable self-motivation and initiative.The ability to work independently within a defined structure and collaborate effectively with peers and managers.Clear and professional communication skills.Eligible to work in the UK. Desirable: A Law degree or Insurance Qualification (or equivalent). #LI-PH1 #LI-hybrid Compensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensationComprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact  At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewWe’re looking for a motivated Litigation Handler to join our team. In this role, you’ll manage a caseload of litigated Employers Liability (EL) and Public Liability (PL) claims for our Public Sector clients. You’ll handle cases from issue to trial, including small, fast, and multi-track claims. This is an excellent opportunity for a legal professional with experience in EL/PL litigation and a passion for achieving the best outcomes for clients. How you'll make an impact Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial.Handle small, fast, and multi-track claims, providing support to Partners when required.Assess liability, set and maintain reserves, and investigate the merits of third-party claims.Negotiate with third parties, insurers, and solicitors via phone and correspondence to achieve the best outcomes for clients.Apply the Civil Procedure Rules and relevant Authorities to secure optimal results.Ensure full compliance with office protocols, client service level agreements, and KPIs for all handled claims.Maintain 100% data integrity on the office case management system.Delegate and supervise appropriate tasks to Claims Administration Assistants.Act as a technical and procedural referral point for others in the litigation team.Ensure compliance with financial transactions in line with client service level agreements, KPIs, and the Solicitors’ Accounts Rules. About You You hold a Law degree and have completed the LPC.You have experience in EL/PL litigation and personal injury claims.You’ve worked in defence claims handling, ideally within an insurer or TPA environment.You’re self-motivated, proactive, and able to work independently within a defined structure.You have strong communication skills and can work effectively with peers, managers, and clients.You’re flexible and willing to accommodate unexpected situations, including working extra hours when required.Eligible to work in the UK. #LI-PH1 #LI-hybrid Compensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensationComprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact  At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewJoin our supportive team in Tamworth as a passionate and skilled Car Insurance Claims Assessor (internally known as a "Motor Claims Adjuster"). In this exciting role, you’ll play a key part in guiding our commercial customers through their claims journey, making a real difference when they need it most. How you'll make an impact Take ownership of a diverse portfolio of motor claims, including damage, credit hire, and injury cases.Oversee the entire claims process, making key decisions on fraud, liability, and settlements.Collaborate with clients, brokers, suppliers, and claimants through phone and email to deliver exceptional service.Share your expertise by mentoring and supporting less experienced team members.Strengthen client relationships by attending meetings and fostering meaningful partnerships. About You You bring valuable experience in managing motor damage and credit hire claims.You have a solid understanding of insurance principles and a proactive approach to claims handling.You’re well-versed in OICP and MOJ Portal Claims processes.Your keen eye for detail and commitment to outstanding customer service set you apart.You thrive in a team environment, always ready to share your expertise and support your colleagues. Compensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensationComprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact  At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)