Average Claims Handler salary in Northampton

Our client offers a fresh approach to a traditionally overlooked sector. They are passionate about putting their customers first above all things. They are a true leader within their sector with a team that has more than a century of combined experience. This makes them the go-to experts for their client’s third-party damage claims, no matter how bizarre or quirky. Employing their own team of specialist site operatives, allowing them to handle everything from claims to repairs in one smooth process. Company Accreditations: The Client is passionate about training within their organisation. Their employees can progress their professional qualifications and continually develop their skills within the industry. With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. JOB TITLE: Technical Claims Handler Our client is wanting to bring an experienced claim handler with technical building expertise into their team. You will need experience of working in the buildings/construction/property/insurance sector and be looking to join a business where they care about your progression, training, with work/life balance. Starting as a handler, you will have excellent management of client skills, strong negotiation with the ability to really listen and manage client cases. This can be a fast-paced environment. Duties will involve the following: Communicating facts on all building solutions relating to claims. Ensuring you have full facts on each case prior to communication with clients.Examining documentation to ensure we are in full possession of the factsLiaising with our Surveyor or Civil Engineer who has attended site or analysed the documentation and images provided.Understand the works in process and state of progress with the claim and works carried out. Ensure the customer is updated throughout the repair process. Manage the customer, client and claimant’s experience throughout the repair process. Working alongside the building solutions team to managing the jobs from start to completion and dealing with any issuesEntering into discussions with the claimant in order to settle the claimEnsuring you keep the internal system up to date and communicate any issues internally This company have a rising stars academy and have promoted many of their talent into leadership and managerial roles, they understand the importance of valuing those that join them. PERSON SPECIFICATION: Technical building knowledgeExperience working within the claims/construction/insurance sectorsStrong negotiation skillsAbility to work to deadlinesPersonable and approachableLooking for a career, further training & progressionAbility to communicate effectively on all levelsExcellent attention to detailAnalyticalIT literate and able to pick up new systemsAbility to work on own initiative and manage own workload as well as add real value to the team HOURS OF WORK: 8:45-5:00pm Monday to Friday with 45 min Lunch STARTING SALARY: Competitive (£27,000 - £32,000 DOE) HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday. BENEFITS: Excellent progression. Company pension which increases with time served, an industry leading maternity policy, £500 wellbeing payment at annual review, loyalty bonus at milestone years, Support to continue training and paid for professional qualifications, access to a Rising Stars programme and equal support for mental and physical wellbeing.

FULLY REMOTE - This high end and exclusive role will only suit someone working for an Insurer dealing with £5million plus PI claims, just solicitor experience is unsuitable. One of the fastest growing insurance companies in the UK are looking to strengthen the claims team by recruiting a Catastrophic Loss Handler to deal with the highest value RTA personal injury claims typically exceeding £1million-£5million and high profile cases of the upmost severity. The successful candidate will report directly to the Large & Complex Loss Manager and be responsible for their own caseload of new and existing claims, working within a set authority of up to £10 million setting and maintaining accurate reserves in line with our company reserving philosophy and have a proven ability to negotiate proactive settlements in a timely manner. As an individual with a proven technical expertise you will also be involved in the technical development of the Large Loss team providing coaching and training where required along with ensuring best practice is adopted. An element of project work will also form part of the job spec. As a senior member of the Technical team you will have the chance to represent the company at industry meetings to include MIB representation, ISCIF, ABI. As a business they are committed to providing colleagues with a fun and relaxed working environment whilst rewarding and recognising those that exceed set targets. Essential Skills/Knowledge Minimum of 7 years experience within the insurance industry (motor) in a claims handling role, not just the legal sector.Minimum of 3 years experience in handling large loss personal injury claims (motor)Substantial knowledge and experience of settling claims in excess of £1 million including litigation The role is offering a substantial basic pay plus a car allowance, generous bonus, additional holidays and an overall industry leading package of benefits.

We’re looking for a Commercial Lines Account Handler to maintain and enhance the management of our commercial client relationships. This isn’t a pressurised sales environment; our client base is led by referrals, and we are fully regulated. We're an established and growing independent insurance broker and have recently moved to new offices near Milton Keynes which will accommodate our growth. BASIC SALARY: Up to £40,000 BENEFITS:· 25 days holiday· Pension Contribution· Financial Assistance with Insurance Qualifications· Free Parking LOCATION: This is an office based role, based in Milton Keynes. COMMUTABLE LOCATIONS: Northampton, Towcester, Luton, Bedford JOB DESCRIPTION: Commercial Lines Insurance, Internal Account Manager - Insurance As our Commercial Account Handler, you’ll be responsible for:· Dealing with policy renewals (including any re-marketing), midterm adjustments and ongoing policy administration.· Provision of client service advice to all clients - including risk management advice, market intelligence and broking/marketing findings.· Marketing/broking and any subsequent management/administration of new business enquiries, including administration.· Administration of Commercial Lines claims. PERSON SPECIFICATION: Commercial Lines Insurance, Internal Account Manager - Insurance To be our successful Commercial Account Handler, you will be confident in your approach to communicate across all mediums, you’ll have a meticulous attention to detail, and:· You’ll have experience of working within Insurance previously, preferably Commercial Business insurance and have an understanding of the FCA guidelines.· Ideally, you’ll have passed IF1/FIT or equivalent, however, we’ll meet any reasonable costs for this to be completed within the probationary period if this isn’t the case.· Experience of working within a regulated environment or compliance experience. THE COMPANY We’re an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led and we pride ourselves on delivering a service and support that’s second to none. As a result, we have grown impressively by acquisition 12 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Insurance, Independent Financial Advisor, Car Insurance, Home Insurance, Telesales, Household Insurance, Personal Lines Insurance, Account Manager, Account Handler, Insurance Broker, Insurance Aggregate, Internal Sales Executive, Insurance Sales, Underwriting, Account Executive. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM17814, Wallace Hind Selection