Average Claims Handler salary in North East England

Are you an experienced Motor Claims Handler? Are you looking for a role with hybrid working? Are you looking for a new opportunity with a growing and successful company? If so, we are excited to be representing a long established client with a new Claims Handler role. Managing the end to end processing of claims and supporting customers throughout their journey. Duties will include: Providing guidance and support to customers who want to make a claim on their motor insurance policyTaking the customer’s personal details, contact information and vehicle detailsAsking relevant questions to gather the necessary information and evidence for the claimChecking the customer’s policy terms and conditions and verifying their eligibility for coverageLiaising with other parties involved in the claim, such as witnesses, police, repairers, solicitors, medical experts and other insurersNegotiating with the customer and the third party to reach a fair and satisfactory settlementAuthorising and issuing payments for valid claimsIdentifying and investigating any potential fraud or suspicious activityKeeping accurate records of all communications and transactions related to the claimUpdating the customer on the progress and status of their claim You will: Have prior experience in Motor ClaimsKnowledge of motor insurance products and regulations Attractive benefits package, hybrid working once training is completed and salary from 25k per annum.

Motor Claims Handler £22,000-£27,500 Monday-Friday Newcastle MPJ Recruitment are proud to be working with a leading insurance business based in the Newcastle area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. The client prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, they invest in your future. Job duties: Handle First Notification Motor ClaimsManage a varied caseload of claims via telephone and written correspondence Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and BrokersIdentify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Always adhere to company and regulatory policies and guidelines Excellent benefits provided too! Please click APPLY if you would be interested in finding out more or simply email connor@mpjrecruitment.co.uk Key words: Motor Claims Handler, Claims Advisor, Claims Associate, Claims Representative, FNOL, First Notification Of Loss, Administrator.

Motor Claims Handlers- Newcastle Upon Tyne - up to £27500 Motor Claims handlers- this is a great role for experienced Claims Handlers Your prime responsabilities with be to to Settle claims as quickly and on the best terms possible by :- Negotiation of claims through to closure to obtain optimum settlement in accordance with individual KPIs, IASA requirements and own limits as follows, per claimant without the need for supervision: Handling of claims up to given limits and referral where necessary Manages inbound and outbound telephone calls from policyholders and third parties to assist in swift closure of claims and to reduce any unnecessary costs of the claimOn receipt of a new Claim, contact Policyholders where necessary to obtain any further information to assist liability decisionPro-active "capture" of claimants to provide hire / LOU / PI settlement where appropriateHandles own portfolio of claims using "chase"/diary system to ensure claims are closed at the earliest possible time and in cost effective wayEffective use of outside agents where appropriate to assist in obtaining optimum settlement of claimEnsures that reserves and other recordable information on the claims system are accurate and up to date at all times in accordance with the IASA.Recognise complaints in line with procedures and refers accordinglyReviews all claims on the monthly claims review list in accordance with guidelines Critical Success Factors Good communication skills both written and oralAbility to "take ownership" of possible problem issues which may occur during the lifetime of a claimAbility to prioritise so as to be able to work under pressure and with minimal supervisionGood knowledge of liability issues allowing decisions to be made which are accurate and sustainableConversant with CPR / MOJ Portal and how the rules impact on the claims handling processConversant with the RTA in particular sections 140/155 and how these apply to the claims processGood knowledge of all policy documents (and any differences between the various classes of business) and the Company’s strategy and procedures relating to themThoroughly conversant with the company’s processes in particular to their reserving and closure policy as per the IASAAbility to deal with personal Injury claims (including accurate valuation) through to a satisfactory conclusion with minimal supervisionUses experience and all available tools to spot potentially fraudulent claims. Plan and undertake all necessary investigations, with limited supervision, to try to defeat the claims pre- litigation. Demonstrates decision making skills to determine which claims are worthy of contesting. Must be able to deal competently and confidently with litigated claims, making important decisions, when required.Good all-round knowledge of the litigation process including an appreciation of procedures (timescales, allocation etc.), related costs-issues and implicationsPro-active approach to "capture" third parties by phone or letterNotification to CRU of all personal Injury claims and confirming settlementAim to achieve no Portal dropouts in error Ability to self-develop and evidence development in 121s and appraisals Internal Effectiveness Ability to use own initiative with minimal referralsWilling to share workload of other team members when requiredFlexible approach to tasks required when under pressure i.e. staff holidays/absenceOn approaching any extended leave, every effort to be made to clear outstanding workLiaise with other Departments in a positive and effective mannerWilling and able to take on feedback from more experienced colleaguesWorks with technical referral point/DTL/TM in order to develop knowledge and understanding of more complex claims External Effectiveness Liaise with Engineer/claims investigator to assist in resolving claims satisfactorilyDeals with solicitors and accident management companies in assertive manner to minimise exposure to injury and credit hire claims.Liaise with brokers as required to provide excellent service to policyholdersInstruct providers of hire vehicles where necessaryInstruct Consulting Engineers