Claims Handler
Claims Handler – Personal InjuryJob Title: Claims Handler – Personal InjuryLocation: Egerton, BoltonSalary: £25,000 – £40,000 depending on PI exposure and CII progressJob Type: Permanent, Full-TimeHours: Monday to Friday, 9am – 5pm, 35 hours per weekClaims Handler – Personal InjuryAre you working in motor claims and ready to develop your Personal Injury experience?We’re recruiting for a Personal Injury Claims Handler to join a growing insurance team in Bolton. This role would suit someone with a motor claims background who wants to build their PI knowledge, handle their own caseload and progress in a structured, supportive environment.You don’t need to be a senior PI specialist for this role. If you have solid claims experience, strong attention to detail and the right attitude, you’ll be given the support to develop.What you’ll be doingAs a Personal Injury Claims Handler, you’ll manage a caseload of low to mid-complexity PI claims, with support where needed. You’ll handle claims professionally, investigate liability and keep all parties updated as the claim progresses.Your role will include:Managing your own caseload of Personal Injury claimsHandling claims from notification through to settlementCarrying out liability investigationsGathering evidence and reviewing claim informationPrioritising your workload effectivelyLiaising with customers, insurers, solicitors and internal teamsKeeping all parties updated clearly and professionallyRecording accurate notes on claims systemsSupporting good customer outcomesDeveloping your technical claims knowledge over timeWhat we’re looking forThis role is ideal for someone with motor claims experience who wants to move further into Personal Injury claims.You’ll need:Motor claims experiencePersonal Injury claims exposure would be beneficial but is not essentialStrong communication and customer service skillsGood attention to detailConfidence using computer systemsThe ability to manage a busy caseloadStrong organisation and prioritisation skillsGCSE English and Maths at Grade C/4 or above, or equivalentA willingness to work towards CII qualificationsFull support is available for professional qualifications.What’s on offerSalary from £25,000 to £40,000 depending on PI exposure and CII progressMonday to Friday, 9am – 5pm35-hour working weekPermanent, full-time roleSupport with CII and industry qualificationsHoliday allowance increasing with serviceBirthday day offSeasonal shopping half-dayHoliday buy/sell schemeContributory pensionStaff discounts and social eventsFree on-site parkingClothing allowanceCycle-to-work schemeCash bonus schemeOn-site mental health and first aid supportSupportive team with clear development routesLocationThe role is based in Egerton, Bolton, with free on-site parking. It’s well placed for candidates commuting from Bolton, Bury, Wigan, Blackburn, Manchester, Salford and nearby areas.Apply nowIf you’re a Motor Claims Handler looking to develop into Personal Injury claims, or you already have PI exposure and want a fresh opportunity, apply today.
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