Average Claims Handler salary in London

Are you someone who thrives in the Insurance Industry? We’re on the hunt for an experienced Claims Handler to join our growing claims team based in London, which deals with a varied portfolio of corporate clients.As a Claims Handler you will play an important role in the day-to-day handling of Property/Real estate insurance claims ensuring the client has a seamless claims experience and that insurance claims settlements are optimised.What you will doThis is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all the following and more:Receive First Notification of Loss, set up claims with our Delegated authority or report claims to insurers, validate the claims against policy cover, record claim information accurately and provide an efficient and personable service to clientsPresent costs to insurers or directors for authorisation within our delegated authorityManage their own portfolio of ongoing insurance claimsLiaise with insurers and other experts to ensure effective claims outcomes and the smooth handling of the claims in a professional mannerProvide clients with advice throughout the claim lifecycle from notification through to settlementHandle and escalate complaints in line with our company complaints policyRequest claims information from insurers, clients and accident management companiesWhat experience does our Claims Handler need?We’re looking for individuals who either already have extensive experience in dealing with claims for property owners/investors, or those who currently handle claims for smaller risks and are looking to progress their careers into handling more challenging cases.We welcome applications from candidates with more limited claims handling experience who can demonstrate a willingness to quickly get up to speed with a range of claim types.In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:Holiday entitlement of 26 days plus bank holidaysOpportunity to progress your career across the entire Ardonagh familyGain professional CII or ACII qualifications to enhance your knowledge and career prospectsPension scheme for when you feel it’s time to retire24-hour support for you and your families physical and mental wellbeing1 day’s paid volunteering day to give back to our communitiesArdonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local communityThe Spotlight Awards, where we shine a light on the brightest talent across our groupSo, what are you waiting for? Apply today and one of our team will be in touch.#AIBEverywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Annual Salary: Up to £35,000per annumLocation: LondonJob Type: Full-time, PermanentHybrid Working: Yes (3 days in office & 2 days WFH)Reed Insurance London are supporting a returning client to recruit a Claims Handler & Operational/System Support, where you will handle property damage claims and provide operational support. This role is ideal for a proactive and driven individual looking to enhance their claims handling skills and contribute to system support tasks.Day-to-day Responsibilities:Claims Handling:Manage property damage claims from first notification through to settlement.Assess claims in line with policy terms, conditions, and exclusions.Coordinate with specialists like loss adjusters, engineers, and solicitors as needed.Maintain accurate claims reserves and records.Collaborate with underwriters and external specialists for complex cases.Operational/System Support:Log new claims and maintain electronic claim files.Support claims reporting, data analysis, and administrative tasks.Liaise with external IT partners, primarily in Mandarin, for system support and management information.Required Skills & Qualifications:Essential:Fluent in English and Mandarin (written & spoken).Minimum two years of insurance claims work experience.Strong organisational and communication skills.Proficient in Microsoft Office, especially Excel.Comfortable with IT technology and adept at learning new systems.Experience in data analysis and reporting.Desirable:CII qualifications or progress towards them.Cantonese language skills (spoken).Benefits:Competitive salary and comprehensive benefits package.Flexible hybrid working arrangement.Opportunities for professional development and training.The Ideal Candidate:Customer-focused, highly organised, and motivated.Proactive, adaptable, and a collaborative team player.Professional, dependable, and eager to learn and contribute to team tasks.To apply for this Claims Handler & Operational/System Support position, please submit your up to date CV. Please note this role has a language requirement.

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.Key responsibilities:• Investigating, negotiating and agreeing settlement of claims• Liaising with the Insured, Insurers/Brokers on a day-to-day basis• Liaise with stakeholders overseas• Produce reports• Ensure time reporting and billing is compliant• Liaise closely with the team of Field Adjusters where appropriate• Attend Client review meetingsAbout you:• Previous Claims handling experience including caseload management• Experience of handling Property Claims covering all general perils• Exceptional communication skills both written and verbal• Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties• Proven capability in negotiation, decision making and problem-solving skills.• Thrive in a high-pressured working environment• Be driven to meet and exceed targets• Industry qualifications, working towards or be keen to study and work towards• Be happy to work from on office base 2/3 days per weekSalary and Benefits:• Competitive Annual Basic SalaryFull support towards Industry qualification as well as support towards career progression and development• Hours are Monday to Friday 9.00am-5.00pm• 25 days holiday per annum plus bank holidays• Healthcare Scheme• Pension - 8% Employer, 2 % Employee• Life Assurance• Health Insurance