Average Claims Handler salary in Liverpool

Role: Property Damage Claims Handler Workinghours: Monday to Friday 9:00am to 5:30pm, 37.5 hours per week Location: Liverpool/Hybrid Salary: £24,255 to £28,000 plus an up to £1,500 performance related bonus per annum, paid quarterly once established within your role. Opportunity to progress to Senior Handler with increased salary and bonus. Property Damage Claims Handler Acorn Insurance are looking for Property Damage Claims Handlers to join our expanding Claims Team. This is an excellent opportunity to be part of a busy and thriving department and join us on our journey to be market leaders. Experience dealing with Defendant Third Party Insurance Claims is preferred. The successful candidate will effectively manage a portfolio of motor Insurance claims with a combined value of more than £1million. As a Property Damage Claims Handler, you will be provided with continuous development to help you build your technical and commercial decision-making skills, to ensure indemnity spend is minimised on road traffic collision claims. What you will be doing: Validate all motor claims for indemnity and fraudProactive and correct assessment of liability following investigations of a road traffic collisionAccurate quantum assessment of third-party vehicle damages presented using the relevant tools available to assist and further losses relating to motor insurance claims.Application of accurate reserves in line with company guidelinesAdherence to best practice and key strategiesEffective file and portfolio managementAny other Ad hoc task as the needs of the business dictateAccountability for own performance against set objectives What we're looking for: Experience dealing with Motor Claims, ideally from Property DamageAbility to work in a culture of openness, trust, and respectStrong organisation skills with the ability to priorities tasksAbility to fact find and analyse information to result in accurate decision makingKnowledge of the civil procedure rules with regards to offers, acceptances and litigation risks About Acorn InsuranceWith over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.Why Acorn Insurance?Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as:6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events.All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.

Description Are you passionate about advocating for others, skilled in negotiation and thrive in a fast paced role? If so join our team as a credit hire and personal injury claims handler.The claims handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities • To pro-actively manage a caseload of motor claims which will include personal injury (OIC and MOJ) and credit hire.• Maintain accurate data on relevant case management system• Comply with set client SLA’s• Ensure quality service standards and productivity levels are maintained to a high standard• Allocate new claims and set strategies• Carry out supervisory tasks appropriate to level• Assist with training and mentoring junior team members• Undertake appropriate additional tasks provided by the Team Leader• Client review meetings and assist with client project work where applicable• Build and maintain excellent relationships with Client Working Hours  35 hours per weekMonday – Friday 9am – 5pm with 1 unpaid hour for lunch.Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home. Experience, Skills and Qualifications • Minimum 5 years claims handling experience • Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Supervisory experience is desirable• The ability to manage own volume workload via task management• The ability to work as a team and independently• Strong Client relationship skills Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;Our ValuesWe are connectedWe are DynamicWe are InnovativeWe succeed together Benefits Davies incentive Plan25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)Simply Health Care Cash PlanWeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeingDeath In Service – after 1 years’ servicePension Contribution based 5% Employee / 3% EmployerCycle to Work Scheme*Tech Scheme*Season Ticket Loan*Gym Flex*Access to Online Discount SitesDiscounted Gourmet Society MembershipDiscounted Tickets for Merlin Attractions nationwideDiscounts at local retail outlets *after successfully completing probation

Role: Claims Handler Location: Liverpool Working hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday rotating shifts between 8:00am to 6:00pm, with occasional weekend and bank holiday working. Salary: Annual salary of £24,255 - £28,731 DOE Plus a performance related bonus opportunity of up to £1,500 annually About Acorn InsuranceWith over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. Claims Handler We are looking for experienced, proactive Claims Handlers who are used to working in a fast-paced motor insurance environment to join our successful Recovery department.In this role you will manage your own insurance claims caseload through a process, ensuring efficient recovery minimising losses where liability on a claim may be attributed to a third party. You will provide guidance and direction to claims staff to ensure the recovery prospects on cases are compliant with industry regulations.You will ensure customers are provided with an excellent customer experience in addition to being innovative and proactive when dealing with all aspects of customer & third-party claims. What you will be doing: Effectively manage Non-Fault Recovery portfolioManage claims effectively to deliver the right outcome for our CustomersProvide first class technical and quality claims handling within the Recovery TeamDemonstrate thorough knowledge in areas of indemnity, liability and dealing with the financials of a claimReview and record all new allocations, ensuring minimal leakageManage claims and provide evidence to support prompt and full resolution in our favourDrive adherence to relevant SLA's within the team and our suppliersDemonstrate excellent technical knowledge with regards to liabilityNegotiation of subrogated outlaysManage a portfolio of aged debtLiaise with solicitors when our outlay is in litigationProvide updates on aged debt profilin in form of MI reporting What we're looking for: Able to work to tight timescalesHighly motivated self-starterAble to pay attention to detailAnalytically mindedRegulatory awareA strong communicator and able to communicate well at all levels both verbally and in writingHighly self-motivatedPro-active thinker, clear, focused and a determined approach to problem solvingPersuasive and possesses confident negotiation skills Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.