Average Claims Handler salary in Birmingham

Company: The company is described as having a reputation for excellence and a commitment to delivering exceptional customer service. This suggests that the company places a strong emphasis on quality and client satisfaction. Responsibilities: Client Portfolio Management: You will be responsible for managing a portfolio of corporate clients. This involves building and maintaining strong relationships with these clients, which is crucial in the insurance industry.Assessing Insurance Needs: Identifying and assessing the insurance needs of your clients is a fundamental part of the role. You will need to understand their unique requirements and recommend suitable insurance products and solutions accordingly.Negotiating Insurance Terms: You'll liaise with insurance underwriters on behalf of your clients, negotiating insurance terms and premiums. Effective negotiation is essential to secure favourable deals for your clients.Policy Administration: Your responsibilities include issuing and administering insurance policies, which encompasses handling renewals, cancellations, and endorsements. Attention to detail is crucial in this aspect of the role.Client Support: Responding to client queries, concerns, and claims promptly and professionally is essential for maintaining client satisfaction and trust.Policy Monitoring: You will monitor clients' insurance requirements over time and recommend adjustments to their insurance policies as necessary. This demonstrates a proactive approach to client service.Record Keeping: Maintaining accurate and up-to-date records of clients' insurance policies, claims, and interactions is vital for compliance and ensuring a smooth client experience.Industry Knowledge: Staying up-to-date with changes in the insurance industry and regulatory requirements is important. Sharing this knowledge with colleagues and clients helps provide informed guidance.Collaboration: Collaboration with colleagues in other departments, such as claims, risk management, and marketing, is emphasised. This holistic approach ensures clients receive comprehensive service. Benefits: The role comes with a competitive salary of £55,000 and offers additional benefits, including a comprehensive benefits package, ongoing training and development opportunities, and the chance to work with a supportive and friendly team of insurance professionals. In summary, this Corporate Account Handler role in Birmingham offers a well-rounded opportunity for individuals interested in the insurance sector. It involves client management, policy administration, negotiation, and collaboration, with a strong focus on delivering high-quality service to corporate clients. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Time Appointments are working alongside an innovative Claims Management company who are currently recruiting for an experienced Liability Claims Specialist to strengthen their UK based operations. The successful candidate will become part of a growing company who offer great routes of progression and industry qualifications to further skills and development. To be considered for this fantastic opportunity, applicants are required to have experience gained from within a similar position. You will need to be fully competent in all aspects of liability claims management including EL and PL, with proven influencing and problem-solving capabilities.The successful candidate will be involved in all aspects of Liability Claims Handling, dealing with the full cycle of client’s claims from instruction through to settlement. You will advise and update clients on how best to present their claims and will also assist them with how to negotiate with insurers to achieve the best outcome. In return the successful candidate will receive: A generous and competitive annual salarySubstantial health-insurance package Pension plan with employer contributionsIndustry Qualifications paid for (after a qualifying period)Competitive holiday / leave policy in addition to bank holidays Regular corporate retreats to build team cohesion, reinforce culture, and have funAll the technology you require to allow to work from home effectively and comfortably

We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: Previous experience in customer service or a call centre environment, preferably within the insurance industry, with a focus on claims; high volume, fast-paced.Strong knowledge of insurance claims processes, terminology, and best practices.Excellent communication skills, both verbal and written, with the ability to explain complex concepts clearly and empathetically to customers.Active listening skills to understand customer needs, concerns, and emotions, and respond appropriately.Strong organisational and time management skills to prioritize tasks and meet deadlines effectively.Enjoy telephone conversations.Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home. In return the successful candidate will receive: A generous and competitive annual salary.Substantial health-insurance package.Pension plan with employer contributions.Industry Qualifications paid for (after a qualifying period).26 days holiday + bank holidays.All the technology you require to allow to work from home effectively and comfortably.