Average Claims Executive salary in the UK

Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between £26,700 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectivesValidating all claims for indemnity and fraudProviding proactive and correct assessment of liabilityAccurate quantum assessment of claims presented using the relevant tools available to assistApplication of accurate reserves in line with company guidelinesAssisting with coaching and mentoring of less experienced handlersAdherence to best practice and key strategiesEffective file and portfolio managementAny other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respectStrong organisation skills with the ability to prioritise tasksAbility to fact find and analyse information to result in accurate decision makingExperience of handling injury claims outside of the Low Value Personal Injury Claims PortalKnowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each otherWe challenge the status quoWe succeed when we help those around us succeedWe decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options24/7 mental health support & free counselling availableGrow with us: Through career fairs, leadership programs, and learning on the go!Flexible benefits, including early access to salary via our internal platformHybrid working options to support work-life balance and individual needsRecognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeingDisability Confident Level 1 & 2 - creating accessible, inclusive opportunitiesMenopause Friendly accredited - supporting every stage of lifeArmed Forces Covenant signatory - honouring those who serveArmed Forces Defence employer recognition scheme - Supporting those who serveGreat Places to Work 2024/25 - fostering an engaging and positive workplace cultureBest Place to Work for Development - proud to be investing in people's futureBest Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between £26,700 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectivesValidating all claims for indemnity and fraudProviding proactive and correct assessment of liabilityAccurate quantum assessment of claims presented using the relevant tools available to assistApplication of accurate reserves in line with company guidelinesAssisting with coaching and mentoring of less experienced handlersAdherence to best practice and key strategiesEffective file and portfolio managementAny other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respectStrong organisation skills with the ability to prioritise tasksAbility to fact find and analyse information to result in accurate decision makingExperience of handling injury claims outside of the Low Value Personal Injury Claims PortalKnowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each otherWe challenge the status quoWe succeed when we help those around us succeedWe decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options24/7 mental health support & free counselling availableGrow with us: Through career fairs, leadership programs, and learning on the go!Flexible benefits, including early access to salary via our internal platformHybrid working options to support work-life balance and individual needsRecognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeingDisability Confident Level 1 & 2 - creating accessible, inclusive opportunitiesMenopause Friendly accredited - supporting every stage of lifeArmed Forces Covenant signatory - honouring those who serveArmed Forces Defence employer recognition scheme - Supporting those who serveGreat Places to Work 2024/25 - fostering an engaging and positive workplace cultureBest Place to Work for Development - proud to be investing in people's futureBest Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Job Title: PI Claims ExecutiveLocation: Bristol (Hybrid – 3 days in office with regular London office presence)Salary: Up to £70,000Benefits: Discretionary bonusAbout the Company:This is an opportunity to join a well-established and growing insurance brokerage with a strong reputation in the Professional Indemnity space. The firm is known for its specialist expertise across construction and financial lines, with a collaborative culture and ambitious growth plans driven by increasing client demand.Role Summary:This is a newly created position within a busy and expanding construction-focused PI claims team. Designed to relieve senior leadership and enhance client delivery, the role offers the chance to take ownership of a complex caseload while playing a key role in client relationships and supporting junior colleagues. It’s a high-impact, client-facing position where you can shape how the role evolves as the team grows.Key Responsibilities:• Manage a portfolio of complex PI claims: Develop expertise across high-value construction and financial lines cases• Act as a key client contact: Build trusted relationships and enhance client retention through service excellence• Handle stakeholder interactions: Gain exposure to senior-level discussions and challenging scenarios• Attend client meetings: Strengthen your commercial awareness and visibility within the market• Support junior team members: Contribute to team development without direct line management responsibility• Contribute to team growth: Play a part in shaping a developing function within a busy, evolving teamRequirements:• Minimum 5 years’ experience handling Professional Indemnity claims• Strong exposure to construction, architecture, or engineering-related claims (preferred)• Experience managing complex, high-value claims across PI, D&O, cyber, or financial lines• Confident communicator with experience handling challenging stakeholders and client relationshipsIf this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet.Related Job Titles: Claims Executive, Senior Claims Handler, PI Claims Specialist, Financial Lines Claims Handler, Construction Claims Advisor