Average Claims Administrator salary in the UK

Claims Administrator £30,000 - £35,000 + Study Support Altrincham I've just met with a growing business in Altrincham that genuinely has it all figured out -the systems, the culture, the leadership, the vision. They're investing heavily, scaling quickly, and creating an environment where talented people can thrive.They've recently implemented a brand-new system and secured a major client contract that's set to drive huge growth across the business. It's the perfect time to join them.Hiring for a Claims Administrator to take ownership of the initial claims process. You'll be trusted to manage claims from first notification through to evidence gathering and compliance checks - handling high-value cases where attention to detail is absolutely key.This role would suit someone organised, proactive and naturally detail-focused - someone who enjoys taking ownership and leading from the front.The MD is looking for somebody she can genuinely trust: someone with energy, drive and the confidence to take the reins and run with things. You won't just be another number here, your ideas will be listened to, your input valued and your work recognised.Which is exactly why the MD is offering such a strong package, not only a fantastic salary, but also full funding for role-related qualifications and professional development too (worth £5,000-£10,000). They're genuinely invested in bringing in the right person and helping them build a long-term career with the business.Previous claims or compliance administration experience is essential, and you must be from an FCA regulated environment!If you want a role where you can make an impact, bring your own flair, and grow alongside an ambitious boutique business, this is a brilliant opportunity.Apply asap!

We are seeking a proactive and customer-focused Claims Handler to join a growing insurance team in Manchester.As a Claims Handler, you will be the first point of contact for clients making claims against their policies. This is a pivotal role, responsible for delivering fair, efficient, and professional claims handling while ensuring an excellent customer experience throughout the claims journey.You will manage claims from inception through to resolution, maintaining accurate records, providing timely updates to clients, and supporting wider business functions. This role would suit an organised individual with strong attention to detail, excellent communication skills, and a genuine passion for helping customers.Job title: Claims HandlerSalary: £24,500 - £26,000Location: Manchester, Hybrid working availableHours: Monday – Friday, 9am – 5pm (Fixed hybrid – Monday & Friday – WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews, plus even more perks waiting after you pass your probation!Key ResponsibilitiesClaims HandlingManage claims efficiently from receipt through to resolution.Maintain accurate claim records and documentation.Process instructions and correspondence promptly.Prepare reports and ensure all claim activity is fully recorded.Client & Stakeholder CommunicationAct as a key point of contact for clients and stakeholders.Respond to telephone and email enquiries professionally.Provide regular updates throughout the claims process.Work closely with colleagues to ensure excellent service delivery.Compliance & AdministrationSupport audit, compliance, and review activities.Maintain accurate records across internal systems.Assist with claims reporting and management information.Professional DevelopmentComplete relevant training and CPD activities.Keep up to date with industry, regulatory, and policy developments.About You: Previous experience in claims handling, insurance administration, or a similar insurance-based role.Strong written and verbal communication skills with a professional and customer-focused approach.Excellent organisational skills with the ability to manage multiple claims and priorities effectively.High level of accuracy and attention to detail.Proficient in Microsoft Office, particularly Word, Outlook and Excel.Knowledge of insurance policy wordings, claims processes and terminology.Understanding of FCA regulations and compliance requirements.Experience using case management or database systems.Knowledge of Legal Expenses Insurance (LEI), ATE/BTE claims, or litigation funding would be advantageous.A proactive approach with strong problem-solving skills and a willingness to learn and develop.***For your information:*Interested? Please send you CV in as a Word format only**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral feeDue to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

The RoleOn behalf of our client, we are seeking a Claims Administrator / Receptionist to join a busy team. This role combines front-of-house reception duties with end-to-end claims processing and general office administration.Reporting to the Claims Team Lead, you will support clients, insurers, and internal teams while helping to maintain a professional and efficient office environment.Responsibilities will includeAnswer and direct incoming telephone calls professionally.Take accurate messages and ensure they are passed on correctly.Act as the first point of contact for visitors and callers.Process and manage claims accurately from start to finish.Enter and update claims on internal systems and spreadsheets.Produce and prepare claim documentation and payment packs.Scan, file, and email claim-related documents.Liaise with insurers, engineers, and clients.Produce invoices, including storage, recovery, repair, and VAT where applicable.Monitor and chase outstanding payments.Assist with cheque processing, allocation, and filing.Maintain stationery and office supplies.The PersonThe ideal candidate is highly organised, detail-oriented, and has excellent communication and telephone skills. You will be proactive, reliable, and comfortable working in a busy office environment.Strong attention to detail and accuracy.Excellent communication and telephone manner.Highly organised with good time management.Proficient in Microsoft Office and basic office systems.The Salary£25 - £28,000 per annum (depending on experience).The HoursFull-time, 37.5 hours per week, Monday to Friday, 8:30am – 5pm with a one-hour lunch break.The LocationHambrook, Bristol – office based. Access to your own transport is advantageous due to limited public transport links.The BenefitsCompany pension.On-site parking22 days’ holiday plus bank holidays