Average Centre Advisor salary in the UK

Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview!Client DetailsMichael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview!DescriptionAs a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy.You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement.The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met.Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. ProfilePrevious Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best serviceAn excellent team player Job OfferSalary of £26200+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start

Customer Services Advisor Location: Redhill Job Type: Permanent Salary: £27,750 Hours: Full time – 36 hours per weekAbout the RoleWe’re looking for a Customer Services Advisor to join a busy and supportive Customer Service Centre team. This is a fantastic opportunity to be part of an organisation focused on delivering excellent service and making a meaningful impact for customers.You’ll play a key role in providing high-quality support across multiple channels, helping customers with a wide range of enquiries including repairs, rent accounts, and tenancy-related matters.Key ResponsibilitiesDeliver a high standard of customer service across telephone, email, social media, and online platformsHandle a variety of enquiries including repairs, rent queries, and tenancy supportDiagnose issues and schedule repairs accurately, ensuring effective use of resourcesSupport customers with payments and account enquiriesMaintain accurate and up-to-date records using internal systems (including Microsoft Dynamics)Aim to resolve customer queries at first point of contact wherever possibleWhat We’re Looking ForPrevious experience in a customer service role, ideally within a contact centre environmentExperience working across multiple communication channelsStrong communication and interpersonal skillsAbility to problem-solve and manage customer expectations effectivelyGood attention to detail when recording and diagnosing customer issues

Contact Centre Advisor – Transport for London (TfL)Location: Stratford, LondonHelp Keep London Moving!At TfL, everything we do helps London stay connected — and our Contact Centre is right at the heart of that mission.We’re looking for vibrant, customer-focused Contact Centre Advisors who love helping people and bring energy, creativity, and positivity to every interaction.If you’re someone who lights up a room, thrives on great conversations, and genuinely cares about making someone’s day better, this could be the perfect role for you.What You’ll Be DoingBe the friendly voice of TfL, supporting customers with their journeys, queries, and experiencesDeliver world-class customer service across calls, emails, and digital channelsBring your ideas to the table — we value fresh thinking and continuously explore smarter ways of workingWork with your team to achieve targets related to quality, efficiency, and customer satisfactionHandle every interaction with confidence, empathy, and a can-do attitudeWhat We’re Looking ForWe’re looking for someone who is:Full of personality, bubbly, approachable, and easy to talk toA brilliant communicator, articulate, confident, and with strong written skillsDriven and ambitious, motivated to achieve goals and perform at your bestCustomer-focused, you genuinely enjoy helping people and solving problemsCreative and curious, always thinking of new ways to improve the service we provideIf you’ve ever been told you have “great energy” or that you make people feel at ease, that’s exactly what we’re looking for.What’s in It for YouA fun, supportive team that celebrates success togetherA positive and inclusive working environmentA buzzing Stratford office that keeps you connected and part of the actionMonday to Friday working pattern, supporting work-life balanceCareer progression opportunities, we have a proven track record of advisors  growing their careers within TfLThis is a hybrid role, following successful completion of training.Excellent transport links into Stratford — one of London’s best-connected transport hubsShopping, restaurants, and leisure options on your doorstep at Westfield Stratford City, one of Europe’s largest shopping centresDiversity & InclusionAt TfL, we’re committed to building a diverse and inclusive workforce that reflects the city we serve. We welcome applications from all backgrounds, experiences, and communities.We believe that different perspectives drive innovation and help us deliver better outcomes for London.Ready to Make a Difference?If you’re full of ideas, love a challenge, and want to play a real part in keeping London moving, we’d love to hear from you.