Average Centre Advisor salary in Hull

Are you passionate about providing excellent customer service?Would you like a role that enables you to meet and help new people every day?Then consider the position of Test Centre Associate - Hull at Reed in Partnership!Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.What is the role about?You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. The Test Centre Associate will strictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures.Your day-to-day responsibilities will include:Providing a high level of customer serviceChecking candidates ID documents and booking them in on the systemEnsuring the integrity and security of tests are maintainedSupervision and invigilation of testsExplaining the test process to candidates and supporting with other queriesReviewing tests and test centre scheduledPerforming daily test centre opening and closing proceduresEnsuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusionHandling and reporting incidents that could impact candidate testingYour Work ScheduleOur Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you. Shifts could range from:Mornings - 8.30am to 1pm/2pmAfternoons - 12.30pm/1pm to 5.30pm/6.30pmFull day - 8.30am to 5.30pm/6.30pmEvenings - 4.30pm/5pm to 8.30pm/9.30pmAfternoon & Evenings – 12pm/1pm to 8.30pm/9.30pmThe Hull Theory Test Centre usually opens three to five days per week subject to demand. Main operating days are usually Monday to Saturday. The ideal candidate will be fully flexible to pick up shifts across all operating days, specifically evenings and weekends. What’s in it for you?The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives.To be successful in this role, we are looking for someone with:A full UK driving licence (although driving will not be required for all locations)Significant demonstrable experience in providing high-quality customer serviceExcellent attention to detail and accuracyThe ability to work under pressure to short timescales and multitasking to complete a variety of competing activitiesExperience in working with diverse customer groupsExcellent judgement and decision-making skillsFlexibility in working hours and days, including evenings and SaturdayThe ability to remain calm and deal with confrontational candidates in a professional mannerPlease note that the deadline for internal applicants for this role is 22nd May 2026Diversity and Inclusion

HR AdvisorHull | On-Site 6-12 Month Interim Assignment £177 per day PAYE £40k equivalent)An exciting opportunity has arisen for an experienced HR Advisor to join a fast-paced, PE-backed consumer products business during a major period of transformation and growth.Following a significant carve-out from a global organisation, the business operates in a lean, evolving, and highly commercial environment, with ambitious growth plans and a portfolio of well-known household brands. This role has been created to provide day-to-day operational HR support while the existing HRBP supports a major global HR systems transformation project. As a result, this is a broad, hands-on HR role with strong visibility across the site and genuine exposure to a dynamic business environment.Supporting a site population of approximately 80 employees in Hull, you will work closely with managers and employees across a broad range of operational HR activities.The RoleKey responsibilities will include:Providing day-to-day HR support across the Hull siteManaging employee relations cases, including absence, disciplinary and performance mattersCoaching and supporting line managers on HR policy and processAdvising on employment law and HR best practiceSupporting recruitment and onboarding activity where requiredBuilding strong working relationships across the businessMaintaining a visible and trusted HR presence on siteSupporting a fast-moving business through ongoing change and ambiguityAbout YouThis role would suit a strong HR Advisor seeking broad operational exposure in a commercially driven environment. You will ideally have:Previous generalist HR experience within a fast-paced businessExperience within manufacturing, FMCG, logistics, engineering, supply chain or another operational environmentStrong employee relations and employment law knowledgeA practical, hands-on and resilient approachThe confidence to work with pace and changing prioritiesStrong communication and relationship-building skillsExperience within a larger or more structured organisation would be advantageous.Why Apply?Opportunity to join a high-profile business at a pivotal stage of growth and changeExposure to a PE-backed carve-out environmentBroad operational HR experience with strong business visibilityFast-paced and collaborative cultureImmediate start availablePotential for extension depending on business requirementsAdditional InformationHull-based role with regular on-site presence required6-12 month interim assignment£177 per day PAYEImmediate interviews availableIf you are looking for a visible, hands-on HR role within a fast-moving commercial environment, we would be keen to hear from you.

Customer Service AdvisorWe’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat.Could that be you? If helping people gets you out of bed in the morning and solving customer queries puts a smile on your face, we’d love to hear from you!This role is full time, based onsite at Willerby, Hull. Here’s why you’ll love this role…- Use your natural people skills to stay customer-focused and delight customers.- Take ownership of every Customerinteraction, ensuring all queries are resolved efficiently.- Handle escalated enquiries and complaints, working to maximise customer retention.- Support initiatives to improve customer satisfaction results and recommendations.- Meet key performance targets by delivering exceptional service within required timelines.Here’s why you’ll be great in this role…- Proven background in a customer service or customer experience role, ideally within a call centre environment. - Professional telephone manner with excellent people skills.- Familiarity with Microsoft 360 and general IT proficiency.- Strong attention to detail and effective time management.The benefits…- Pension – 5% employer / 5% employee contribution.-  Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.- Option to buy or sell up to 5 additional days annual leave- Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.- Free Parking on site.- Regular ‘Lunch & Learns’ - Social Events – Summer and End of Year parties etc.- Customer Obsessed Awards - Regular opportunities to win!Note to agencies –Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System (“ATS”). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page.Please note: You must have the right to work in the UK in order to be successfully appointed to this role#LI-Onsite