Average Centre Advisor salary in the UK

About UsAt Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.The RoleWe’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team.The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.Key responsibilitiesEngaging with prospective customers over the phoneMaximising opportunities from call data and overcoming objectionsSecuring a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customerListen to what our customers want and walk them through our product rangesSecuring an appointment for our sales team to meet our customer and complete the saleMeeting set targets through your product knowledge and excellent customer serviceWhat we're looking forProven success in a telesales role and the ability to secure leadsGreat verbal communication skillsA proven track record of meeting and exceeding sales targets, while providing an excellent customer experienceDetermination to succeed, focus to remain motivated, ambition to progressSkills in telesales, retail, estate agency or customer service desirableBasic IT skillsAbility to work in a team and follow directionBeing self motivatedWhy join usCompetitive salary and performance related bonus up to an extra £9k per annum or £750 each month31 days holiday, increasing to 33 days after 2 year’s serviceAnd additional paid day off for your birthdayRegular team incentives, competitions, and rewardsPaid time off annually to volunteerComprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phonesHeavily discounted employee purchase scheme on all Company productsBreak out games roomReady to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!Important Information About Right to WorkWe’re delighted that you’re considering joining our team. For this role,  applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.If you’re unsure about your eligibility, you can find helpful information on the UK government website   . Thank you for your understandingOur Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview!Client DetailsMichael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview!DescriptionAs a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy.You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement.The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met.Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. ProfilePrevious Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best serviceAn excellent team player Job OfferSalary of £25000+ monthly bonuses+ ote £28000+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start

Our client, a leading automotive motor factor business with nationwide branches, is seeking an experienced Parts Advisor (Hybrid Working) to join their busy South Bristol distribution centre. This is an excellent opportunity for a skilled motor trade professional to develop their career within a reputable company recognised as one of the top 25 "Sunday Times Best Big Companies to Work For". The role offers excellent earning potential, flexible working arrangements, and comprehensive training.Benefits as a Parts Advisor:Competitive starting salary from £13.52 per hour, negotiable based on experienceBonuses and performance-related incentivesHybrid working arrangement after probation (2 days in the office, 3 days at home)Full in-house and manufacturer-approved training programmes33 days of annual leave, including bank holidays, with increasing entitlement over serviceAccess to "Perks at Work" discounts, staff purchase schemes, and cycle to work schemeCompany pension scheme and life assuranceCareer progression opportunities within a recognised industry leaderDuties as a Parts Advisor:Support Mobile Vehicle Technicians by ensuring availability of correct automotive parts for repair jobsAccurately price parts and process credits for returned or unwanted itemsManage stock levels and monitor inventory on company vansMaintain excellent communication with customers and internal teamsUse electronic parts catalogue systems daily to identify and order partsAssist with stock control, reordering, and stock reconciliationEnsure high levels of customer service and professional communication at all timesRequirements as a Parts Advisor:Recent or current experience working within automotive parts sales or parts support rolesPrevious experience in motor factors, dealership parts departments, or similar environments preferredStrong communication and telephone skillsBasic IT literacy, specifically with electronic parts catalogues or stock management systemsEvidence of customer relationship management and development skillsUK driving licence is highly advantageous but not essentialAbility to commute to South Bristol within a reasonable distanceWillingness to work full-time in the office for the first 3 months, transitioning to hybrid working thereafterIf you are eager to advance your career as a Parts Advisor within a supportive and forward-thinking organisation, this is an opportunity worth exploring.Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding areas today to discover more about this Parts Advisor role.