Average Care Coordinator salary in the UK

Job Title: Care Coordinator Salary: £28,940 per annum. Location: North Kensington, London SPONSORSHIP REQUESTS WILL NOT BE ACCEPTED. The main purpose of this role is to manage rosters for carers which are fair, consistent and realistic for carers and clients. The role also involves the mentoring, monitoring and coaching of Carers, reporting concerns regarding Service Users and Carers to the Branch Manager and/ or Registered manager. This role is performed in accordance with the Employee Handbook and HealthVision's policies and procedures. Benefits Paid Induction and ongoing trainingCompany Pension SchemeYearly salary incrementRegular staff eveningCareer Progression Duties & Responsibilities: Assigning appropriate carers who match the preferences of clientsManaging client relationshipsMake sure your team document and maintain clear and accurate records of care givenManaging a care team making sure they have consistent support and regular feedback on all aspects of their role. Health Vision follows the 'outcomes' model of care, where specific goals and desired outcomes are planned, with the input from the Client, at the beginning of a care package. Delivery of care is always undertaken with these outcomes in mind, with regular feedback from carers essential in monitoring the progress of the Client. Position Requirements: People management skillsOrganisational skillsDemonstrated Training Skills (including the ability to show proficiency in all necessary equipment)Ability to establish relationships under challenging circumstancesGood written and oral communication skillsCommitment to being sensitive to needs of other culturesProficient use of IT systemsMust be prepared to attend regular training to update knowledge and skills If you are looking for a rewarding job where you can make a difference to the lives of others, then please APPLYonline with your most up to date CV. Health Vision is an equal opportunity employer. Health Vision is dedicated to creating a workforce that is as diverse as the people that make up each of our boroughs. All people are welcome to apply, regardless of their social background, religion, age, race, gender, or disability. Candidates with the experience or relevant job titles of: Domiciliary Care Coordinator, Support Work Team Leader, At Home Care Assistant Manager, Homecare Assistant, Support Worker Coordinator, Care Coordinator, Care Support Team Leader, Care Assistant Manager, Care Worker, Healthcare Assistant, Care Helper, Care Management, Care Assist, Support Assistant, Elderly Support, Elderly Care, Care Home Manager, Care Coordinator, Private Care Assistant, Private Care, Care Home Assistant, Care Home Worker, Support Care Worker, Social Care may also be considered

Job Title: Care Coordinator Location: Bournemouth Salary: Up to £28,000 per year plus on-call payments Are you an enthusiastic and energetic Care Coordinator with hands-on experience in domiciliary care? Do you want to make a real impact in your community and in social care while developing your career? Are you looking to become the admin and Secretarial role behind the business? If so, we want to hear from you! About the Role:As a Care Coordinator, you will play a vital role in bridging the gap between our field teams and the office. Your responsibilities will include: Scheduling Care Visits (40% of role): Efficiently organise care worker rotas to ensure seamless service delivery to customersField Support (20% of role): Assist the field care supervisors and care manager with new care assessments and quality monitoring to uphold our high standards.Business Development (20% of role): Promote the company within the community by attending local events and organising business development opportunities with the managementHR Support (20% of role): Collaborate with the Care Manager on care workers' supervisions, spot checks, and one-to-one meetings to nurture their team. Who Are We Looking For? We are not just looking for anyone who can schedule at a desk; we want someone dynamic who thrives in a varied role and is willing to roll up their sleeves to support and nurture care workers. You'll be present in the office most days, but expect to be out in the field, engaging with the team and community. Key Criteria: Mandatory: Own car and full UK driving licenceCare Coordinator experience within domiciliary careCare worker experience Preferable: Experience working for a corporate care businessDesire for development and progression within the industry Why Join?Our client values individuals who are open to continuous change, enthusiastic about their role, and committed to commercial thinking. You'll have the opportunity to grow and candidates interested in setting up a development roadmap to Care Manager or Registered Manager are especially encouraged to apply! Benefits: Competitive salaryOn-call payment optionsPotential funding for NVQ Level 3/5 after a successful probation period (3 months)A supportive and engaging work environment If you're ready to take on a multifaceted role that combines coordination with frontline support, apply now!

Customer Service Coordinator Location: London (Kings Cross) Salary: £35k + 5% bonus Contract: Full-time, Monday-Friday (Hybrid - 2 days office, 3 days home) Highlights: Join an award-winning housing developer committed to creating communities where everyone thrivesHybrid working arrangement with excellent work-life balance (2 days office, 3 days remote)Comprehensive benefits package including 35 days holiday and 5% annual bonus scheme About the opportunity An established housing developer is seeking a Customer Service Coordinator to join their dedicated aftercare team. This organisation is known for building homes and communities where everyone can thrive, with a focus on social value and creating a positive impact. What makes the role exceptional As the Customer Service Coordinator, you'll be the vital link between homeowners and the organisation, ensuring exceptional customer experiences throughout their journey. You'll provide personalised support via multiple channels, including phone, email and web chat, resolving queries and coordinating solutions to build lasting relationships with residents. This role offers genuine career progression within a people-focused organisation that values its team members as much as its customers. Key responsibilities Serve as the primary point of contact for all customer enquiries, providing exceptional service across multiple communication channelsCoordinate with internal teams and external contractors to resolve property defects and maintenance issuesManage and track customer requests using dedicated systems, ensuring timely resolutionConduct site visits to new developments when required to assess and document customer concernsEscalate complex issues appropriately whilst maintaining positive customer relationshipsCommunicate effectively with customers throughout the resolution processIdentify trends in customer feedback to help improve service deliveryMaintain accurate records of all customer interactions and resolutions Requirements Previous experience in customer service, ideally within housing, construction or property sectorsStrong understanding of new build or construction industry, particularly relating to aftercare or warranty defectsExperience with defect logging systems and contractor liaisonExcellent communication skills, both written and verbalAbility to build rapport with customers from diverse backgroundsStrong problem-solving abilities and attention to detailProficiency with customer relationship management systemsDriving licence and access to own vehicle preferred (for site visits) Rewards and benefits Competitive salary with annual reviewsGenerous pension scheme with matched contributions up to 7%35 days holiday (including bank holidays) with buy/sell optionsAnnual bonus scheme at 5%Ongoing training and development opportunitiesEmployee discounts and exclusive offers from retailers and entertainment venuesSupportive and inclusive working environment We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background. Looking for a role where you can make a real difference to people's homes and lives? Apply today to join a community-focused organisation that truly cares about both customers and employees.