Average Care Coordinator salary in the UK

Care Coordinator - Beccles Branch  Full-time | Monday-Friday   Home Support Matters is looking for a highly organised and people-focused Care Coordinator to join our Beccles team. This role is perfect for someone who enjoys problem solving, thrives in a fast-paced environment, and wants to make a real difference in people's lives.  What You'll Do  Coordinate rotas and allocate care/support staff to ensure continuity of care  Be the central contact for customers, families, and professionals  Support new referrals, care planning and customer communications  Maintain accurate records and use electronic monitoring systems  Line manage care/support workers and support with queries  Monitor service delivery, resolve issues and escalate where needed  Take part in the weekend on-call rota (8 hours every 2 weeks either a Sat or Sun, no field deployment,managed from home. Paid in addition to salary at enhanced rate)  What We're Looking For:

An exciting opportunity has arisen for Care Coordinator to join a well-respected care provider, offering tailored home care services and prides itself on providing compassionate, personalised care.As a Care Coordinator, you will be responsible for coordinating care services, managing client relationships, and ensuring that care teams are effectively deployed and supported. This role offers a salary of £27,500 and benefits.You must reside in North Leeds, within a 10-mile radius of LS17 7BA (occasional travel to client locations may be required).You will be responsible for:Ensure seamless, organised and effective scheduling and care delivery.Be instrumental in the onboarding of new Clients.Supervise the day-to-day community operations, whilst managing the community care team.Carry out on-call duties outside working hours as agreed, be willing to step in to cover emergencies, and ensure regulatory requirements are met.Deliver care when required to meet the needs of the business.What we are looking for:Previously worked as a Care Coordinator or in a similar role.Ideally have NVQ Level 3 in Health and Social Care.Ability to manage and prioritise multiple tasks effectively.Full UK driving licence and access to your own vehicle.Right to work in the UK.Must reside within the 10 mile radius of the job location.Shift: Monday - Friday (9am - 5pm)Apply now for this fantastic Care Coordinator opportunity to join a forward-thinking and supportive care provider. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

* Be responsible for producing 4-weekly rota for a team of carers, to ensure that all care packages are adequately and fully staffed week-on-week.* Managing changes to existing rota and supporting the front office care coordinators with system updates relating to resource allocation as well as scheduling. * Act as the gatekeeper for new packages and for maintaining the homecare register as well as all associated changes to existing packages (making sure that the change log is updated and the new changes communicated to the Homecare team)* Monitoring incoming homecare package/new requests via a central generic mailbox* Identifying suitable packages and initiating contact with the relevant funding authority and the client. Interacting with package funders, local councils as well as social workers; to identify postcode areas where care needs are critical . Also liaising with the NHS hospital discharge team where possible, for new care packages (need to liaise with rota co-ordinator, to understand the bandwidth for accepting new packages)* Undertaking baseline assessment as well as other relevant risk assessmentsAlpha May Care First Ltd. | 2* Produce care plans for new packages and ensure appointments are made for regular review of care plans* Responsible for training, and monitoring a team of support workers for our homecare book of work* Oversee compliance in line with policies, procedures, and regulatory requirements. Keeping up to date with changes in legislation, policy, and regulations* Responsible for a group of service users within the local community, ensuring their best interest and safeguarding their wellbeing.* Ensuring our service users are receiving the care and support they expect and deserve.* Supervising and managing the support workers, and ensuring that they are always adhering to the care standards/CQC guidelines* Working closely with the branch manager to plan the homecare service effectively.* Maintaining professional relationships with both the service user and the care worker,* Performing spot checks and quality monitoring* Out of hours/On-Call work (on a rotational basis) will be required* Undertake any other duties required to effectively support the growth and development of the Business.* Be responsible for making sure that the support provided to service users aligns with the desired outcome agreed with the service users and the commissioning body* Responsible for re-establishing contact with previous/inactive clients, with the view of getting additional packages.* Responsible for the day-to-day management of the Homecare Mailbox* Responsible for keeping track of packages due for routine review (Initial fortnight review and quarterly review)* responsible for monitoring care note quality (particularly for packages under review by the funding authority),* Expected to work in the field and cover shifts as and when required by the business; to ensure that a high level of service delivery is maintained*Skills/Qualities* Patience and the ability to remain calm in stressful situations* Minimum of two year experience working in the Homecare or Care Home Setting* Ideally, have NVQ level 3 or above* Ability to use Birdie application/software to oversee our homecare service* Ability to handle multiple tasks safely and efficiently* Clear/good verbal communication skills * Ability to use own initiative but also know when matters need to be escalated to the next level. * Ability to work to tight deadlines* Accuracy & attention to details* Good typing skills, accurate spelling, and grammar* Must be willing to work flexible hours* Computer literate with software skills, (particularly Microsoft word and excel)* Strong organisational, written, and verbal skills, able to multitaskAlpha May Care First Ltd. | 3* Self- motivated and determined individual* Able to deal with and manage conflicCoburg Banks Limited is acting as an Employment Agency in relation to this vacancy.