Average Call Handler salary in Wolverhampton

Customer Call Handler Based in Wolverhampton (On-site) Monday to Friday - Rota basis, between 8.00am and 6.00pm (1 hour lunch) £12.24 per hour (Weekly) (Temporary until Friday 20th December - Potential to extend) Excellent overtime opportunity available! Interviews to be held this week - ASAP starts required. Money just in time for Christmas! Are you passionate about providing exceptional customer service? Are you a natural problem-solver with excellent communication skills? We have an exciting opportunity for a Customer Call Handler to join a dynamic team on a temporary basis! This is your chance to make a positive impact on customers and be part of a dedicated team that strives for excellence. Responsibilities: Handle high volume inbound calls in a professional and timely manner.Provide accurate information to customers regarding products, services, and policies.Resolve customer queries and concerns effectively, ensuring customer satisfaction.Update customer accounts with relevant information and maintain accurate records.Use company systems and tools to efficiently manage customer interactions. Skills and Experience: Previous experience in a customer service role is desirable.Excellent verbal and written communication skills.Strong problem-solving abilities with a focus on providing solutions.Ability to work effectively in a fast-paced and dynamic environment.Proficient in using computer systems.Detail-oriented and highly organised with good time management skills. To apply for this exciting opportunity, please submit your up-to-date CV today! We look forward to hearing from you soon ?? Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Would you make a fantastic Claims Handler Are you confident dealing with customers having worked in a sales or customer service environment Are you looking for a fast paced role dealing with multiple customers , managing claims cases and dealing with information on the phone and on emailsKingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. As the ideal candidate you will be confident in dealing directly with policy holders and insurers on leisure insurance claims covering home and home office products from mobile phones ,TVs , tech , appliances and specialist hobby equipment.As the successful candidate you will be fully trained and your skills developed on claims handling workflow and insurance practices. Our client is looking for communication , drive and attitude and can develop the rest.Your duties will involve: Working in a sector specialist call handling team dealing with insurance claims on a wide range of lifestyle products from tech to sporting goodsReceiving incoming calls and recording all the relevant information on the insurance claimManaging multiple claims at different stages of completionExploring the scope of the claim fully with the policy holderCompleting all administration and follow up actions to close outstanding claims This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to expand your earnings through delivering quality and quick turnaround on customers claims. Basic is 22K - 24K with an OTE of 24-30K with successful Claims Handlers earning in excess of 35K ! The company operates a hybrid working policy.Please apply today for a confidential conversation about the role and opportunity.By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information. Candidates must be prepared to complete a basic financial assessment as part of the vetting process.

A leading multinational insurance broker are looking to appoint an experienced Senior Commercial Account Handler with cross-class commercial experience to help support a number of large corporate clients. A company that believe in providing an unrivalled level of service to all their clients, as well as offering market leading routes for progression for their colleagues, When you become part of their team, your commitment will be rewarded with a market leading salary and competitive benefits package, as well as best in class training and development opportunities. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations. This is a hybrid position with 2 days/week in the office. About the Role: To deliver high quality and efficient service to clients.Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.Customers will range in size and shape, from smaller clients up to large corporate sized risksEnsure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction. Key Skills/Experience Required: Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.Good communication, decision making and problem-solving skills.Excellent relationship building skills.The ability to work under pressure and assimilate large quantities of information quicklyInfluencing and negotiation skillsCommercial awarenessAn eagerness to progress with your CII qualification would be supported, but is not essential Salary/Benefits Information: Salary to £55,000Market leading benefits packageHybrid - 2-3 days/week in the officeExcellent opportunity for career development and progression Contact: David Harries Reference: DH/87011 Candidate Care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.