Average Call Handler salary in Croydon

We are looking for customer service call handlers who have worked in a busy office environment and have experience of placing and taking a high volume of telephone calls. Good IT skills are essential along with great communication abilities. Working Monday to Friday either 8am to 4pm or 9am to 5pm. This is a temporary position starting asap on an ongoing basis. Pay rate is £13.00 per hour. You will need a standard DBS for this position, but if you do not have one in place then we can assist you with this. You must live in or within commutable travelling distance to Croydon in Surrey. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This organisation is a global leader, powered by thousands of dedicated professionals. Renowned for innovation in the insurance industry, the company thrives on a limitless vision and a collaborative culture, with every team member contributing to exceptional client service. They are currently seeking a Motor Claims Handler to join their team in Croydon. In this role, you will be the dedicated Claims Handler for a key client, where you will oversee their entire claims portfolio, from small losses to more complex and high value losses.  As well as managing the claims process end to end, you will be responsible for managing incoming phone calls and post related to claims, advising clients on the claims process, and accurately recording real-time date. You will monitor new claims to ensure they are handled within service level agreements and manage all associated reports and diaries. This role requires precise matching of post and diary entries, as well as keeping the Claims Manager informed of any issues or complaints. You will ensure full compliance with internal standards and industry best practices. To be considered, you will be an experienced Motor Claims Handler, dealing with commercial and/or corporate clients and ideally be from a broking environment.  You will have strong analytical and decision-making skills, along with excellent communication abilities, and a customer-focused approach.  In return, you will receive a basic salary up to £38K, along with an extensive benefits package.  This is a hybrid working role, working from their Croydon office.  The team is close knit with an active social calendar.  There are an abundant of opportunities for career development, personal growth and community engagement. 

Job Title: Commercial Insurance Account Handler Salary: Excellent, DOE Location: Croydon, Surrey Are you an enthusiastic and ambitious individual interested in joining a growing and successful insurance broking team as a Commercial Insurance Account Handler.Day to day responsibilitiesYou will be involved in a broad range of activities including the following: New business quotations, adjustments and renewals learning about different insurance productsInput information onto our insurance broking system, ActurisManage telephone calls both inbound and outboundBuild and maintain relationships with clients, insurers and suppliers Person Specification Good standard of general education and literacyWillingness to be flexible, learn and progressConfident Acturis userAttention to detail with good self-management skillsConfident telephone manner Reliable and supportive team player What next?Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements.Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.