Average Call Handler salary in Cardiff

A highly regarded Independent Insurance broker are currently looking to add a Client Account Handler to join their growing team. They seek a driven and motivated professional with strong technical commercial insurance knowledge to work alongside a varied client portfolio, including some large corporate clients, smaller owner-managed SME businesses and everything in between. About the Role: To deliver high quality and efficient service and advice to clients within the commercial sector.Working closely with Account Executives/Directors to provide a comprehensive Insurance broking service to mainly existing and some potential new customers.Ensure all documentation associated with placing, amending or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.To provide guidance and leadership to less experienced colleagues, acting as a referral point.Contribute towards the development of a high company image of professionalism, competence and customer satisfaction. Key Skills/Experience Required: Must have previous commercial account handling experience gained within an insurance environment and have relevant insurance technical knowledge.Be able to demonstrate good communication, decision making and problem solving skills.Must have excellent relationship building skills. Salary/Benefits Information: Salary up to £35,000 p.a (dependent on experience).25 days holiday.Excellent pension and benefits package. Contact: Stephen Mallaband Reference: SM/23134 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team. This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, ideally for large commercial accounts, as you'll be dealing with some major Clients. There is a successful flexible working pattern in operation, including working from home. To be successful in the Senior Commercial Account Handler role you will demonstrate: Good all-round Commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and insurer relationshipsWell-developed negotiation skillsThe ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Senior Commercial Account Handler role include: Placing multi-class programmes of insurance for a portfolio clientsEnsuring the adequacy and appropriateness of coverChecking the accuracy of policy documentationResolving client enquiries in a friendly, professional and timely mannerProviding effective day to day management of the client relationshipUndertaking renewal broking exercisesNegotiating with insurersLiaising with the Account ExecutiveDeveloping and maintaining strong client and insurer relationshipsProviding technical expertise across a broad range of Commercial insurance business Occasional client visits in support of the Account Executive Benefits include: Excellent pension and Life AssurancePrivate Medical coverHoliday of 25day & Bank Holidays with option to buy up to 5 more daysFlexible Benefits Scheme

Outbound – Call Centre - Remote Full time – Permanent - Monday-Friday – No weekends£23k base salary and OTE of £29-30k Fully Remote – equipment provided 37.5 hours a week.Role summary:You will be making outbound sales calls to customers, offering an exciting product with excellent value for money.Key responsibilities: Make 150/200 calls a day on an automated dialler.Build rapport with the customer, build an offer that suits their needs.Achieve targets of 7-10 sales a day (90% of the existing team do hit their targets).Ensure you are meeting compliance expectations with every process. Required skills and experience: Call Centre, Retail sales, Customer Service, Telesales and Field sales experience will be considered.You will need a quiet place to work at home.Be comfortable with remote working.The desire to exceed targets whilst following process, compliance, and regulations. Benefits: Excellent induction training and continued development throughout your career.Incentives – win some great prizes.Discounted products.All equipment is provided.Working term time onlyNo weekend work and only occasionally on bank holidays, the latest you will be expected to work to is 19.00.