Average Call Handler salary in the UK

We are looking for a dedicated customer claims handler to join our team, this is a full-time office-based position. In this role, you will be the first point of contact for customers, managing both inbound and outbound calls. You’ll ensure claims are processed accurately and efficiently, gathering all necessary information and delivering exceptional customer service.This is a great opportunity for a highly organised and detail-orientated professional. The role offers a competitive salary and a great pathway into an exciting and rewarding career in insurance.Key ResponsibilitiesHandle incoming claims calls and make outbound calls to customers after an accident.Collect and verify accurate information to process claims promptly.Provide clear communication and support throughout the claims process.Work collaboratively within a team to meet service standards and deadlines.Skills and ExperienceExcellent customer service skills.Strong written and verbal communication abilities.Professional attitude and ability to engage confidently with clients.High attention to detail and accuracy in work.IT literate and comfortable using multiple systems.Ability to thrive in a fast-paced environment.Proactive, reliable, and a strong team player.If you are interested in building an exciting future with us, please apply now.

Call Handler Ref: BCR/AB/32015 St Pauls Square, Birmingham £12.60 P/H SHIFT TIME OF 12PM TILL 8PM - TEMPORARY AD HOC WORK The Role: Call Handler Your responsibilities will include: Calling potential customersLiaise with door to door sales team About You This role is ideal for someone who is immediately available: ESSENTIAL - VERBAL COMMUNICTION SKILLSA positive attitude to work Interested?if you are a Call Handler who is interested in a new challenge please apply today! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Our client requires a temporary call handler to work in their team on a temporary basis for 5 months helping their customers live safely and independently in their own homes. As a call handler, you’ll provide essential support through our 24-hour service — answering calls, offering reassurance, and coordinating emergency responses when needed. This role is 22.5 hours per week on a shift rotation basis.What you’ll do:Respond to alarm and telephone calls promptly and professionally.Provide advice, reassurance, and contact emergency services or relatives when required.Maintain accurate records and update customer databases.Support the out-of-hours services, including emergency repairs and customer assistance.Work to the highest standards of care and service delivery.About you: You’re calm under pressure, compassionate, and an excellent communicator. You’re confident using computer systems, enjoy helping others, and can work flexibly as part of a 24/7 rota.