Call Handler
We are looking for a dedicated customer claims handler to join our team, this is a full-time office-based position. In this role, you will be the first point of contact for customers, managing both inbound and outbound calls. You’ll ensure claims are processed accurately and efficiently, gathering all necessary information and delivering exceptional customer service.This is a great opportunity for a highly organised and detail-orientated professional. The role offers a competitive salary and a great pathway into an exciting and rewarding career in insurance.Key ResponsibilitiesHandle incoming claims calls and make outbound calls to customers after an accident.Collect and verify accurate information to process claims promptly.Provide clear communication and support throughout the claims process.Work collaboratively within a team to meet service standards and deadlines.Skills and ExperienceExcellent customer service skills.Strong written and verbal communication abilities.Professional attitude and ability to engage confidently with clients.High attention to detail and accuracy in work.IT literate and comfortable using multiple systems.Ability to thrive in a fast-paced environment.Proactive, reliable, and a strong team player.If you are interested in building an exciting future with us, please apply now.
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