Average Business Support salary in the UK

At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services. Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors. With 20 years of experience as a leading umbrella payroll provider, Parasol has built an award winning reputation in the market. We are successfully partnered with recruitment agencies across the globe, ensuring reliable and efficient payroll solutions for the dynamic workforce. We are currently looking to recruit a Business Support Manager to support our Operational teams Role Overview: Reporting to Director of Service Delivery you will be responsible for the management of the Business Support function which includes the following teams; Agency Support, Onboarding, Invoicing, Contracts & Assignments and Admin. Along with Operational relationships with our partner agencies. Role and Responsibilities: To manage the performance of the Business Support department ensuring all KPI’s/Targets are achieved.To manage and develop team leaders to be self-managing and accountable for their functions.Ownership of high-level operational support to small, medium and large recruitment partner agency clients.To manage and implement change brought about by changing stakeholder requirements and legislative change.Analyse operational data to provide insights that inform decision-making and strategic planningCollaborate with Senior Leadership Team to identify and address key business challenges, implement effective solutions and provide constructive feedback to drive continuous improvement.Recognise opportunities within the operational department to drive revenue growth.Optimise business processes to improve efficiency and productivity across departments.Support the implementation of organisational change initiatives, ensuring smooth transitions and minimal disruption.Ability to cultivate strong professional relationships at all organisational levels.Assist in the monitoring and management of departmental budgets.To ensure effective resource planning supported by business metrics and trends to ensure performance targets are exceededTo ensure that talent is identified and succession plans are in placeTo support the career development plans and training needs of team leaders and yourself. Skills and Experience Required: • A confident Manager with minimum 3 years’ experience • Strong problem-solving skills. • Proven ability to build and maintain strong stakeholder relationships; • Experience of working in a time sensitive, fast-paced environment. • Experience in managing teams who liaise with customers/clients who demonstrated a high-level of customer service skills. • Experience of recruitment and selection • Computer literate - MS Office/CRM software/telephony system. • Task orientated with the ability to multitask and prioritise effectively. • Articulate with a high-level of attention to detail. • Ability to identify and take action to resolve issues, being accountable for organisational goals • Ability to inspire positive "can do" attitudes and cultivate a strong team environment. • Ability to adapt communication style dependent on audience. What we offer: We're experts in managing finances and we want to optimise yours too! We'll ensure that you receive the right benefits to support your choice of lifestyle, wellbeing and health - right now, as well as for your future. Find what’s best for you through your own personal benefits hub. A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering.Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave.Plan ahead - With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment.Stay strong - Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships.Study support - Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do itOur financial benefits will aid you in life’s ups and downs including free access to mortgage advice, credit scoring for life and financial management toolsCompany Pension - Save for the future with our company pension scheme with NEST.Caroola supports the mental health of its people. Take advantage of our mindfulness resources and engage in a list of initiatives that we update regularly. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health. Through Health Assured, we provide 24/7 365 days a year counselling and support through our Employee Assistance Programme. If it’s your thing—or not (yet)—there’s also a gym membership up for grabs.Keep your balance - to ensure that everyone is able to thrive when they are at their best, we provide a flexible environment to support your lifestyle, priorities and family life which is built on a culture of trust and ownership.Tusker Car benefit scheme - Help the planet and put some of your salary, before tax, to buy an electric or hybrid car.My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping.

This is a challenging and rewarding role, drawing on and further developing team working, administration and organisational skills. Day to day responsibilities include calendar management, travel arrangements and effective and professional client liaison.You would be responsible for, but not limited to: Calendar management and communicationMeeting preparation and support (scheduling, monitoring attendance, catering, AV setup, IT requirements, venue/event support, preparation of meeting materials and note-taking as required)Accurate/timely completion of timesheets and expenses Arranging travel, mailbox management (using initiative and with minimal intervention).Follow and comply with the internal Records Management systemsFile client materials in line with records management procedureProduction of client materials; create reports, letters, meeting notes, presentations in accordance with company templates, branding and house style, produce client-ready template material, proofreading non-technical material. Comprehensive billing and financial management; prepare complex client billing accurately and on time each month, budget tracking, production and interpretation of management information reporting. Support on client contracting; client research support, load contracts onto relevant database, assist with internal financial project code setup. Maintenance of our internal client management systems; maintain contact information and publication lists, add proposals, activities and mailings as required, system reporting and management, pipeline management and reporting. Ensuring that you/your Consultants always follow and adhere to our Professional Excellence standards at all times. What can we offer you? Full training is provided including new starter induction and further training thereafter. As an industry leader, we offer a competitive salary and excellent benefits package including; company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.The Requirements: Advanced understanding of the Microsoft Office 365 suite (Word, PowerPoint, Outlook, MS Teams); and a good understanding of Excel, strong command of the English language, spelling and grammar; good level of numeracy; accurate typing/data entry efficiency.Ability to work as part of a team is key, you must be willing to actively participate and contribute and use your initiative to help another busy Administrative team memberYou need to be a strong communicator, with clear written and oral communication skillsThe ability to be persistent and persuasive with colleagues at all levels within the businessStrong customer service and client focusedSolution focusedAttention to detailThe ability to handle sensitive information in an appropriate mannerExcellent organisational skills, with the ability to estimate workload, prioritise and work to agreed timescales reliablyHave a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems Equal opportunity employerWTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.

A great opportunity to join a business that has expanded through acquisition and operates throughout the South East. The Farnham Office is located in a central location where circa 100 staff work. This is an exciting opportunity to develop in a role in the business support team provides and administration support to each of the divisions based in the Farnham. The role will evolve and is well suited to a person with office co-ordination, team administration support or office management background. The nature of the role requires the business support team to be based in the office 5 days a week. Senior Business Support AdministratorBenefits: Free Parking25 Days holiday rising with serviceWellbeing DayHoliday purchase schemeCo PensionLife assuranceHealth Care PlanRetail discount schemeCycle to work Senior Business Support Administrator Responsibilities: Working in a team to provide a broad range of administration support activities to the wider team.Maintaining and updating information on the CRM ensuring processes and procedures and tasks meet compliance standards.Overseeing facilities management for the building including liaising with 3rd party suppliers.Ensure the offices are maintained in good order and act as local health and safety officer including conducting regular health & safety checks for the main office areas.Preparation of standard documentation for clients using templates.Add documents to client portals.Support Operations Manager with project workProvide support to Managers/Directors with monthly billing and reporting.Complete tasks on the Business Support Ticketing system. Work with reception team to ensure post is opened, scanned and circulated.Electronic and paper file management. Essential Personal Attributes for theSenior Business Support Administrator: Minimum of 2 years administration experience including preparation of documentation and updating records on CRM/databasesGCSEs in Maths and English at grade 5[C] or above or equivalentGood MS Word, Excel and Outlook experienceCompetent user of technology/Strong administration skills and experience of following detail process and procedures essential.Experience of supervising or training new team members advantageous but not essential.Facilities experience advantageous but not essentialAptitude and enthusiasm for learning and collaborative approach to team work. Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion.