IT Business Analyst
Robert Half have partnered with a leading real estate firm who are embarking on an exciting Microsoft Dynamics CE implementation project and are looking for an experienced Business Analyst to join them on a contract basis to help deliver a comprehensive, end-to-end Dynamics CE solution. This is a day rate contract Inside IR35 Key Responsibilities: End-to-End Dynamics CE Implementation: Lead the business analysis and requirements gathering process for the full implementation of Microsoft Dynamics CE, specifically focusing on the Sales, Customer Service, and Customer Insights modules.Work closely with internal stakeholders to capture and document business requirements, translating them into functional specifications for developers. Module Expertise: Provide expert knowledge and support in the deployment of Dynamics CE Sales, Customer Service, and Customer Insights modules.Collaborate with stakeholders to configure and tailor Dynamics CE solutions to meet business needs, ensuring the efficient use of system features. Collaboration with Development Teams: Serve as a liaison between business users and internal development teams, ensuring that technical solutions align with business requirements.Work closely with internal Dynamics CE developers to ensure accurate, high-quality solution development, including configurations, customisations, and integration's.Lead workshops and design sessions with business units and development teams to finalise technical requirements and solution designs. Project Documentation and Reporting: Produce and maintain detailed documentation including requirements, process flows, functional specifications, and test cases.Track project progress, ensuring time lines are met, and report to key stakeholders on project status and any potential risks or issues. User Training and Support: Provide guidance and support for user acceptance testing (UAT) to ensure solutions meet business needs.Develop training materials and deliver end-user training to ensure a smooth transition to the new system.Support post-go-live activities, troubleshooting issues, and ensuring system stability. Qualifications and Experience: Microsoft Dynamics CE Expertise: Proven experience in delivering end-to-end Microsoft Dynamics CE implementations, including Sales, Customer Service, and Customer Insights modules.Strong understanding of the Dynamics CE architecture, features, configurations, and integrations with other systems. Business Analysis: Significant experience in business analysis, with a strong focus on gathering and documenting business and technical requirements for large-scale projects.Ability to analyse complex business processes and translate them into Dynamics CE solutions. Stakeholder and Team Collaboration: Strong experience working with internal development teams and cross-functional stakeholders.Excellent communication and facilitation skills, with the ability to lead discussions, workshops, and design sessions. Project Management and Delivery: Proven track record of delivering Dynamics CE solutions on time and within scope.Familiarity with Agile or other project management methodologies. Additional Skills: Knowledge of data migration strategies and experience working with Customer Insights data models.Dynamics CE certifications or relevant business analysis qualifications are advantageous. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
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