Average Business Advisor salary in the UK

HR Advisor - £28,000 - £32,000 DOE - Full-time - Office based - Manchester We are working with an award-winning, national business compliance company that offers HR and Employment Law advice to small businesses across the UK. This is a great opportunity to join a market-leading business, work with a great team and progress your career within HR. Basic salary up to £35,000, dependent on experience and based on a 37.5-hour week. 40-hour weeks are available, with a pro rata increase in base (e.g., £32k - £34k), and additional overtime is available too. Some weekend work is required (one day, every three weeks or thereabouts), but you will receive a day off in the week so that you are always working 5 days, unless you choose to work overtime. Shifts are between 6am and 9pm, rotating on a weekly basis usually. There is flexibility to set these in place if required.About the job: In this role you will be responsible for providing professional HR and Employment Law advice and excellent service to clients across the UK via telephone and email. You will need to work as part of a team in order to ensure that the advice you are providing to clients meets their specific needs and is compliant with the law. In some cases, you may have to highlight options that are not compliant, and make sure that the client completely understands the risks they would be taking if they chose to take these. This role has rotating hours - you will work a minimum of 7 and a half hours per day, with the option to work more if you’d like to. The hours range from 6am - 9pm, so you might work 7am-3pm one week, 9am-5pm another week and so on. If you are unable to work a rotating shift pattern, you will still be considered for the role as set hours that don’t alternate can be allocated for the right individual. Main Duties & Responsibilities Meeting personal and department KPI’sSupporting clients with legally compliant advice and adding a personal touchPutting the client first at all timesResponding within contractual SLA’s (Service Level Agreements)Guiding clients with all Employment Law/HR enquiries they might haveProviding as many options to clients as possibleTaking ownership and responsibility of cases to resolve themBuilding strong relationships with clients during each interactionRecording the advice you have given to clients accurately on the databasesSupporting with advice on documentation and information implementationSupporting clients in drafting ad-hoc letters where requiredAdvising in line with the client’s documents and taking their terms and conditions into considerationAttending legal briefings and internal training to make sure the advice you are giving out is compliant with the company’s servicesStudying and staying up to date with any changes in legislation and best practiceDelivering an outstanding service at all timesAttending video conference calls if neededReferring the company’s other services and products to clientsAttending departmental and office team meetingsCarrying out any other tasks deemed necessary by management You Proactive, creative problem solverWilling to learnAbility to communicate effectively with other people in the teamAbility to remain professional and efficient in a fast-paced environmentDynamic and flexible, and able to work under pressureProfessional and responsible attitudeExisting knowledge of Employment Law, HRM and ACAS best practiceEnthusiastic approach to generating new businessAbility to prioritise and organise your work load, and work unsupervisedExcellent written and verbal communication skillsKnowledge and working experience using Microsoft OfficeDriving license and access to a car is preferable due to the location of the officePrevious experience within HR is required in a similar setting, internally for a business or as part of other roles for example management positions On Offer Annual salary up £32,000 dependent on experienceMonday to Friday, rotating shift patterns (7.5-hour shifts, longer if you would prefer)Weekend overtime availableParking nearby/onsiteDevelopment and progression25 days holiday + bank holidaysYour birthday offRegular updates on Employment Law, so that you are always up to dateFree Employee Assistance programmeLife insurance coverContributory pension schemeSocial events and department budget for a quarterly day outCareer pathways to develop your skills and support your progression through the business

HR Advisor - £28,000 - £32,000 DOE - Full-time - Office based - Glasgow We are working with an award-winning, national business compliance company that offers HR and Employment Law advice to small businesses across the UK. This is a great opportunity to join a market-leading business, work with a great team and progress your career within HR. Basic salary up to £35,000, dependent on experience and based on a 37.5-hour week. 40-hour weeks are available, with a pro rata increase in base (e.g., £32k - £34k), and additional overtime is available too. Some weekend work is required (one day, every three weeks or thereabouts), but you will receive a day off in the week so that you are always working 5 days, unless you choose to work overtime. Shifts are between 6am and 9pm, rotating on a weekly basis usually. There is flexibility to set these in place if required.About the job: In this role you will be responsible for providing professional HR and Employment Law advice and excellent service to clients across the UK via telephone and email. You will need to work as part of a team in order to ensure that the advice you are providing to clients meets their specific needs and is compliant with the law. In some cases, you may have to highlight options that are not compliant, and make sure that the client completely understands the risks they would be taking if they chose to take these. This role has rotating hours - you will work a minimum of 7 and a half hours per day, with the option to work more if you’d like to. The hours range from 6am - 9pm, so you might work 7am-3pm one week, 9am-5pm another week and so on. If you are unable to work a rotating shift pattern, you will still be considered for the role as set hours that don’t alternate can be allocated for the right individual. Main Duties & Responsibilities Meeting personal and department KPI’sSupporting clients with legally compliant advice and adding a personal touchPutting the client first at all timesResponding within contractual SLA’s (Service Level Agreements)Guiding clients with all Employment Law/HR enquiries they might haveProviding as many options to clients as possibleTaking ownership and responsibility of cases to resolve themBuilding strong relationships with clients during each interactionRecording the advice you have given to clients accurately on the databasesSupporting with advice on documentation and information implementationSupporting clients in drafting ad-hoc letters where requiredAdvising in line with the client’s documents and taking their terms and conditions into considerationAttending legal briefings and internal training to make sure the advice you are giving out is compliant with the company’s servicesStudying and staying up to date with any changes in legislation and best practiceDelivering an outstanding service at all timesAttending video conference calls if neededReferring the company’s other services and products to clientsAttending departmental and office team meetingsCarrying out any other tasks deemed necessary by management You Proactive, creative problem solverWilling to learnAbility to communicate effectively with other people in the teamAbility to remain professional and efficient in a fast-paced environmentDynamic and flexible, and able to work under pressureProfessional and responsible attitudeExisting knowledge of Employment Law, HRM and ACAS best practiceEnthusiastic approach to generating new businessAbility to prioritise and organise your work load, and work unsupervisedExcellent written and verbal communication skillsKnowledge and working experience using Microsoft OfficeDriving license and access to a car is preferable due to the location of the officePrevious experience within HR is required in a similar setting, internally for a business or as part of other roles for example management positions On Offer Annual salary up £32,000 dependent on experienceMonday to Friday, rotating shift patterns (7.5-hour shifts, longer if you would prefer)Weekend overtime availableParking nearby/onsiteDevelopment and progression25 days holiday + bank holidaysYour birthday offRegular updates on Employment Law, so that you are always up to dateFree Employee Assistance programmeLife insurance coverContributory pension schemeSocial events and department budget for a quarterly day outCareer pathways to develop your skills and support your progression through the business

My client is a leading Global Service Provider based in Sheffield. They are experts in their field, with prestigious offices, hybrid working policy, and lots of opportunities to build a rewarding career with them. They are looking to recruit a Customer Support Advisor to join their Operations team. These roles would suit Candidates from a financial/Mathematical background with excellent working knowledge of Excel or candidates who are looking to move away from a call centre environment. This could be a great career move for the right candidates. Providing specialist payroll support to their customers via all channels including email, phone and webchat. Key activities of the role will include detailed statutory monthly pension reporting and ongoing pension support of varying complexities to our customers. Be inspired and challenged as part of their best-in-class payrollsupport team, with great opportunities for you to explore, all located in their friendly offices in Sheffield. Key role responsibilities: Effectively handle, manage, resolve, and log customer payroll queries received through a range of customer support channels in a timely and professional mannerLiaise with other internal and external partners to ensure issues are resolved and ensure a smooth resolutions for their customersTake ownership, managing, investigating, resolving, and logging customer pension enquiriesWork effectively as a team and autonomouslyBe able to communicate effectively and listen to a customer’s specific situation and needsAssist other areas of the Operations department when necessary due to demand Essential Skills & Experience: Proven experience in effectively communication with customers, clients or similarStrong comprehension skills and attention to detail to ensure customer contacts are read and interpreted correctlyCollaborative approach and the ability to build internal relationships both within the team and the wider businessAbility to take initiative, be self-motivating, act proactivelyWorking within a multi skilled environmentHave a very positive work attitude including flexibility and willingness to workInitiative and ability to make informed decisions within the remit of their roleNumeracy/Financial business knowledge - ability to work with numbersIT literacy and demonstrable commitment to continuous improvement of the customer experience