Customer Service Advisor
Customer Service Advisor - £28,750 - Altrincham- Monday to Friday 9am-6pm Hybrid (WFH 2 days!) or condensed hours (40 hours over 4 days) This is a great opportunity to join a high performing and established Customer Service team in one of the most prestigious financial services businesses based in the Altrincham area of Trafford! You be responsible for handling calls and emails for existing clients and ensuring they always receive a world class customer service experience with every interaction! The package for Customer Service Advisor: A basic salary of £28,750Free onsite parking23 days holiday plus bank holidays and your birthday offEnhanced maternity/paternity & pensionRegular all expenses paid staff socials, discounted gym membership, access to wellbeing platform, paid study leave and annual salary reviewAmazing offices based in Altrincham, TraffordFantastic career development opportunities The role of Customer Service Advisor: Handling inbound calls and from customers and dealing with their enquiriesUnderstanding complex queries they have and solving any problems they may haveProviding accurate information and ensuring that SLA’s and guidelines are adhered to at all timesEnsuring a smooth customer service experience for all clients What we're after for the Customer Service Advisor: Experience in working in a phone based customer service roleExperience of working in a fast environment where multi-tasking and working under pressure is the norm!Someone who is customer service focussed with good written and verbal communication skills Does this Altrincham based opportunity of Customer Service Advisor sound up your street? Please apply now for immediate consideration!
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